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Los Tules Resort

4.0 star property

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Photo gallery for Los Tules Resort

6 outdoor pools
Exterior
In-room safe, free WiFi
Private kitchen
On the beach, sun-loungers, beach umbrellas, beach towels

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot tub
  • Breakfast available
  • Bar
  • Pool
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Bedrooms

Private kitchen

Standard Room, 2 Bedrooms

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
TV
2 bedrooms
Shower/bath combination
Private bathroom
Cable/satellite channels
  • Sleeps 7
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, free WiFi

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
TV
Shower/bath combination
Private bathroom
Cable/satellite channels
In-room safe
Daily housekeeping
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Bedroom

In-room safe, free WiFi

Standard Room, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
TV
Separate bedroom
Private bathroom
Cable/satellite channels
In-room safe
Daily housekeeping
  • 20 sq m
  • Sleeps 6
  • 2 Double Sofa Beds OR 1 King Bed

View all photos for Superior Room, 1 King Bed

In-room safe, free WiFi

Superior Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Private bathroom
Cable/satellite channels
In-room safe
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

Standard Room, 3 Bedrooms

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
TV
3 bedrooms
Shower/bath combination
Private bathroom
Cable/satellite channels
  • Sleeps 9
  • 2 Double Beds OR 1 King Bed

View all photos for Studio

In-room dining

Studio

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Ceiling fan
Private bathroom
Cable/satellite channels
In-room safe
  • 28 sq m
  • Sleeps 4
  • 2 Double Sofa Beds

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About the area

Map
Blvd Francisco Medina Ascencio, S/n Int Los Tules, Puerto Vallarta, JAL, 48330

What's nearby

  • Hotel Zone Beach - 5 min walk - 0.5 km
  • La Isla - 10 min walk - 0.9 km
  • Cruise Ship Terminal - 4 min drive - 2.3 km
  • Malecon - 4 min drive - 3.9 km
  • Playa de los Muertos - 6 min drive - 5.4 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 15 min drive

Restaurants

  • ‪Deli Express - ‬2 min walk
  • ‪La Madalena, Cantina de Puerto - ‬3 min walk
  • ‪La Leche - ‬4 min walk
  • ‪La Cantina Sports Bar - ‬5 min walk
  • ‪Domino's Pizza - ‬4 min walk

About this property

Los Tules Resort

Upscale hotel near Bay of Banderas
A poolside bar, a terrace and shopping on-site are just a few of the amenities provided at Los Tules Resort. This hotel is a great place to bask in the sun with a beachfront location and sunloungers. Take some time to relax at the on-site spa. The on-site international cuisine restaurant, Resto Chapultepec, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
Other perks include:
  • 6 outdoor pools and a children's pool
  • Free self-parking
  • Breakfast (surcharge), 4 outdoor tennis courts and a round-trip airport shuttle (surcharge)
  • Laundry services, motorised watercraft on-site and smoke-free property
Room features
All 200 rooms offer comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • TVs with cable channels

Languages

English, Spanish

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  • Parking included
  • Free WiFi
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8.4 out of 10, Very good, 540 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Resto Chapultepec

Things to do

  • 4 outdoor tennis courts
  • 6 outdoor pools
  • Children's pool
  • Full-service spa
  • Hot tub
  • Personal motorised watercraft
  • Shopping

Family friendly

  • 6 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • 20 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bathroom

  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Los Tules
Los Tules Puerto Vallarta
Los Tules Resort
Los Tules Resort Puerto Vallarta
Tules
Los Tules Hotel Puerto Vallarta
Puerto Vallarta Los Tules
Puerto Vallarta Los Tules
Los Tules Puerto Vallarta
Los Tules Resort Hotel
Los Tules Resort Puerto Vallarta

Frequently asked questions

Does Los Tules Resort have a pool?

Yes, this property has 6 outdoor pools and a children's pool.

Is Los Tules Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Los Tules Resort?

Self-parking is free at this property.

What time is check-in at Los Tules Resort?

Check-in start time: 3 PM; check-in end time: 6:00 PM.

What time is check-out at Los Tules Resort?

Checkout is at 11 AM.

Does Los Tules Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Los Tules Resort located?

Nestled on the beach, this Hotel Zone hotel is within a 10-minute walk of Playa Flamingos and Bay of Banderas. Cruise Ship Terminal and Malecon are also within 3 miles (5 km).

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Los Tules Resort Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 36 out of 141 reviews
Rating 8 - Good. 42 out of 141 reviews
Rating 6 - Okay. 30 out of 141 reviews
Rating 4 - Poor. 22 out of 141 reviews
Rating 2 - Terrible. 11 out of 141 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
We love this property for the feel of a hacienda. Great and clean pools and love the Cafe Chapultepec for meals by the pool and views of the ocean. Balcony rooms have a nice view of the harbor. Beautiful flowers and palms and many pools give it a personal feel.
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
EStá bien, pero caro para lo que ofrece.Nada que ver el cuarto con lo que promocionan en la foto de internet.
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

8/10 Good

Lisa

Disliked: Cleanliness, staff & service, amenities
This property was priced well for the age and lack of updates. The interior was the same as the original decor when the resort first opened in the early 80's. I was initially put off but once I saw the spectacular view I felt like I had made the deal of the century! I was eventually able to get much needed additional cleaning done (some by the housekeeper some by me) but never got towels that didn't look like old rejects. Overall the size of the room with kitchen, the massive deck with gorgeous view and the numerous pools with lucious landscapes over shadowed the negatives. Also, the pool cafe has great food and exceptional staff!!!
Stayed 10 nights in Oct 2018

4/10 Poor

jea, san francisco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible smell

My matress smell like vomit, they gave me such a terrible room
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We have stayed 13 times and will stay again!

10/10 Excellent

Angelica, Monterrey

Liked: Staff & service, property conditions & facilities, room comfort

Excelente

De lo mejor excelente en todos los aspectos solo al inicio un detallito con una persona de recepcion q me dijo q no estaba mi reservacion y me mandaron a una habitacion provisiinal y bueno al fin de cuentas si estaba mi reserva pero al otro me cambiaron de habitacion

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow its a hotel?

If you like giant roaches and doors that look like that have been broken into this is your spot. I have never stayed any place so bad, and didn't sleep at all, checked in at 3rd and was out the door at 5am.....

6/10 Okay

Verified traveller

Liked: Staff & service
Cheap hotel by a small beach. Rooms aren't modern or anything, but again, its cheap.

4/10 Poor

Melissa , Shelton, WA

Disliked: Cleanliness, property conditions & facilities, room comfort

Beautiful grounds but standard hotel room not nice

We booked a stay in a standard hotel room. The room was very dark and dank, fixtures were not operable and required repair, never were able to acquire a safe key to safe in unit, front desk were less than helpful in resolving any issues. Standard hotel room has no view and no patio or balcony and no ocean view. Very outdated and require some upgrading. Majority of the staff were helpful, excluding check in and front desk staff. There appeared to be some nicer units in the complex, would use caution if booking to ensure you were in one of the nicer, upgraded rooms. I would not recommend this hotel to anyone, nor would I choose to stay in this property again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Condos on the beach

Our whole family stayed there in three different condos. My daughter and husband with two small children stayed in a large 3 bedroom 3 bath and it was absolutely top rate, a five. The staff especially Maricio, our "concierge", was so helpful with everything we needed. My son and his wife stayed in a small studio and my partner and I had a large studio. I would rate his a three, comfortable but very small and ours was larger and very nice but with an old bathroom so I would rate ours a four. The grounds with 5 different pools and the views from our rooms were all fantastic. The only restaurant on the grounds is very average.

2/10 Terrible

EMI, Menahga, MN

Disliked: Staff & service, property conditions & facilities, room comfort

Awful 11-1101 (room no.)

Again,this was awful. Seem it was an left over room

2/10 Terrible

M Alejandra, Distrito Federal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fatal!!! La habitación deplorable!!

El hotel está en pésimo estado de conservación. Al menos el cuarto asignado edificio 11 habitación 1101. No era una habitación con dos canas dobles como lo reserve. Me entregaron una habitación con una cama supletoria que salía debajo de la "cama" principal que era una especie de sofá del tamaño de una cama doble. Lamentable para hoteles.com que el hotel no cumpla con lo que en línea ofrecen tengo fotografías de la habitación si el departamento de atención al cliente quiere darle seguimiento. Además el sanitario del cuarto estaba tapado.

6/10 Okay

Verified traveller

Nice old style Mexican resort on the beach

Reception at check in was average. Our room was on the fourth floor with no elevator and difficult stairs esp. for partner who is 90....reception stated that there was no opportunity to change room. The room amenities old and not well maintained eg. no way to lock room safe, cupboard handles that came off in our hands

4/10 Poor

Mario

Disliked: Staff & service, property conditions & facilities
El cuarto no era el de la foto y deja mucho que desear

4/10 Poor

gabriel, Edo Mex

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Se robaron mi reloj : (

A pesar de que se comento la situacion nadie se hizo responsible, su caja de seguridad no sirve y el control remoteo de la tele no funcionaba. muy poca atencion

8/10 Good

Alejandra, N.L.

Liked: Staff & service

Los Tules

El personal nos dio una atencion personalizada y excelente, esta muy comodo el hotel, muy centrico y buenas instalaciones, la comida del restaurante muy rica. Lo recomiento 100%

6/10 Okay

Kathryn, Santa Fe, New Mexico

Disliked: Cleanliness, property conditions & facilities

Disappointment in upkeep of apartments

I had a timeshare at Los Tules until about 8 years ago. It is a beautiful setting on the beach, the grounds are gorgeous and the 8 pools immaculate and the outsides of the buildings are kept up. Unfortunately it is very old and rundown inside the apartments. I had a studio which had a gorgeous view but that is all it had. The studio was very dirty, rundown, no hand or cup towels, no soap, no blankets, kitchen appliances very old, poorly supplied with few mismatched dishes, pots and pans among other shortcomings--obviously not ready for occupancy. The next morning I told them the studio was completely unacceptable. They changed me to a much better and bigger studio with nice view. Different companies and individuals own and run the resort and I am sure there are many accommodations that have been updated and nice. I went there for old times sake and did not expect a whole lot, but the places I saw definitely need attention and updating. The staff are friendly and I love the low-rise Mediterranean villa design in a town of nothing but high-rise hotels and condos. Some big company needs to buy the resort and modernize the interiors. Then it would be really wonderful!

6/10 Okay

Carlos Alberto, Cd. Juarez chihuahua

Disliked: Cleanliness, property conditions & facilities, room comfort

Regular la estancia

Estuvo bien la estancia nada mas los cuartos están sucios y con muchos desperfectos las camas duras como piedras

10/10 Excellent

James, Tulsa, OK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Room with Ocean View

Most beautiful resort in Puerto Vallarta. The grounds are massive and very well manicured. One of the few resorts that has land with it as well as beautiful beaches. The only drawback was the timeshare salespeople trying to constantly get you to participate in their program. Would definitely stay again.

6/10 Okay

AGUSTIN, Tequila, Jalisco, México.

Disliked: Staff & service, property conditions & facilities, room comfort

HABITACIÓN MUY VIEJA, EN ESTA OCASIÓN: DECEPCION

El año me hospedé aquí con mi familia y no tuve ningún problema. Lamentablemente en esta ocasión, con amigos, no fué así. Me dieron una habitación súper vieja, alejada de todo, las persianas rotas, en las mañanas el sol pegaba de frente. El aire acondicionado no sirvio todo un dia, el baño tiraba agua. Muy decepcionado de este hotel. Creo que lo tienen bastante abandonado, la recepción parece de los años 70's. Lo salva sus bonitas areas verdes y albercas y la atención de la señora Marina, que siempre trata de dar una solución a cualquier percance. De seguro, ya no regreso NUNCA a este hotel. CONSEJO:si pueden pagar un poco más, elijan algo más nuevo, de seguro valdrá la pena el gasto extra.

4/10 Poor

RICARDO EMILIO, Mexico D.F.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

que triste que esta opcioneste mal

estuvo deficient para empezar porque no tenian la confirmacion de la reservacion Nos dieron un cuarto donde aparecio una cucaracha y el servicio de ama de llaves nunca trajo el papel sanitario y tuvimos que comprarlo nosotros A diferencia del resy to de las habitaciones (que habiamos tenido enn los dias anteriores a traves de Royal Holliday) esta estaba sucias) a la entrada habia retos de un mosquitero y un mueble Viejo Conclusion muy malas condiciones en esta area El lugar explendido y las instalaciones(albercias jardines etc ) Magnificos Lastima de esta seccion

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort

Bonito Hotel, pésima habitación.

Muy bonito Hotel aun lado de la playa con varias piscinas muy limpias pero cuartos de hotel muy reducidos y con mobiliario muy viejo (tv, camas, baño, buro, etc) y colchones muy incomodos.

8/10 Good

jorge, GUADALAJARA

BUEN LUGAR

LAS HABITACIONES UN POCO VIEJAS, PERO EN GENERAL NO TENGO QUEJAS, MUY BUENA ESTANCIA.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities