See all properties

Canto del Sol Puerto Vallarta All Inclusive

3.5 star property
Beachfront, with full-service spa

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Canto del Sol Puerto Vallarta All Inclusive

3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Lobby
Chapel
2 bars/lounges, swim-up bar, poolside bar
Theatre show
VIP Access

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Restaurant
  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
The price is S$268
includes taxes & fees
11 Dec - 12 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Studio Luxury

In-room safe, desk, laptop workspace, blackout curtains

Studio Luxury

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Free minibar items
Flat-screen TV
Renovated in 2016
Blackout curtains
  • 51 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2

View all photos for Suite 2 Bedrooms Mountain Section (Antes Villas Vallarta)

Living area

Suite 2 Bedrooms Mountain Section (Antes Villas Vallarta)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • 73 sq m
  • Studio
  • 2 bathrooms
  • Sleeps 6

View all photos for Studio Mountain Section (Antes Villas Vallarta)

In-room safe, desk, laptop workspace, blackout curtains

Studio Mountain Section (Antes Villas Vallarta)

Highlights

Air conditioning
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
  • 25 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2

View all photos for Suite 1 Bedroom, Mountain Section (Antes Villas Vallarta)

In-room safe, desk, laptop workspace, blackout curtains

Suite 1 Bedroom, Mountain Section (Antes Villas Vallarta)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • 73 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4

View all photos for 2 Bedroom Luxury Suite

View from room

2 Bedroom Luxury Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Free minibar items
Flat-screen TV
  • 113 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6

View all photos for Standard Mountain Section (Antes Villas Vallarta)

In-room safe, desk, laptop workspace, blackout curtains

Standard Mountain Section (Antes Villas Vallarta)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Cable channels
Iron/ironing board
  • 25 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4

View all photos for 1 Bedroom Luxury Suite

Private kitchen

1 Bedroom Luxury Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Free minibar items
Flat-screen TV
  • 73 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 4

View all photos for Standard Room, Partial Ocean View

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, Partial Ocean View

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Cable channels
Iron/ironing board
  • 25 sq m
  • Studio
  • 1 bathroom
  • Partial ocean view
  • Sleeps 4

View all photos for Studio Standar

In-room safe, desk, laptop workspace, blackout curtains

Studio Standar

Highlights

Air conditioning
Flat-screen TV
Renovated in 2013
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Cable channels
  • 30 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

Highlights

Air conditioning
Flat-screen TV
Renovated in 2013
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Cable channels
  • 25 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4

View all photos for 2-Bedroom Apartment Deluxe

In-room safe, desk, laptop workspace, blackout curtains

2-Bedroom Apartment Deluxe

  • Sleeps 6
  • 2 Double Beds, 1 King Bed and 1 Double Sofa Bed

Double Room Standard

  • Sleeps 2
  • 1 Queen Bed

View all photos for 1-Bedroom Apartment Deluxe

In-room safe, desk, laptop workspace, blackout curtains

1-Bedroom Apartment Deluxe

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Double Room Standard

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Standard

In-room safe, desk, laptop workspace, blackout curtains

Studio Standard

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Standard With Mountain View

In-room safe, desk, laptop workspace, blackout curtains

Room Standard With Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite -6 Guests- Luxury

In-room safe, desk, laptop workspace, blackout curtains

Family Suite -6 Guests- Luxury

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Double Room Standard

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Small

In-room safe, desk, laptop workspace, blackout curtains

Room Small

  • Sleeps 2
  • 1 King Bed

Double Room Standard With Side Sea View

  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Luxury

In-room safe, desk, laptop workspace, blackout curtains

Studio Luxury

  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room Standard

In-room safe, desk, laptop workspace, blackout curtains

Quadruple Room Standard

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Outdoor pool, pool umbrellas, pool loungers

Hacienda Buenaventura Hotel & Mexican Charm

Pool
All-inclusive
Spa
Restaurant
7.8 out of 10, Good, (999)
The price is S$223
includes taxes & fees
1 Dec - 2 Dec
Hacienda Buenaventura Hotel & Mexican Charm
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Clemente Orozco 125, Zona Hotelera Norte, Puerto Vallarta, 48333

What's nearby

  • Playa Las Glorias - 7 min walk - 0.7 km
  • La Isla - 2 min drive - 1.8 km
  • Malecon - 3 min drive - 2.8 km
  • Cruise Ship Terminal - 4 min drive - 3.0 km
  • Playa de los Muertos - 14 min drive - 4.2 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 18 min drive

Restaurants

  • ‪Himitsu - ‬4 min walk
  • ‪El Camaron Express - ‬4 min walk
  • ‪Gohan Sushi Bar - ‬6 min walk
  • ‪The Sunset Lobby Bar - ‬2 min walk
  • ‪Organic Café - ‬2 min walk

About this property

Canto del Sol Puerto Vallarta All Inclusive

Beachfront, with full-service spa
Catch some rays at the beach or spend the day relaxing at Canto del Sol Puerto Vallarta All Inclusive's full-service spa. Then enjoy a meal at one of the aparthotel's 6 restaurants. Each apartment offers free WiFi, a flat-screen TV with cable channels and free bottled water. A hairdryer, a safe and a shower are among the other amenities that guests will find.
Canto del Sol Puerto Vallarta All Inclusive offers 489 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include indoor tennis courts, a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Massages are available on the beach and in the spa. Other services include body scrubs.

All-inclusive details

This aparthotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, Spanish

Property amenities

Beach

  • On the beach
  • Beach loungers
  • Beach umbrellas
  • Beachside massages

Pool/Spa

  • 3 outdoor pools
  • Beachside massages
  • Body scrubs
  • Full-service spa
  • Pool loungers
  • Pool umbrellas
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MXN 75 per night)
  • Car hire
  • Parking on site (MXN 75 per night)
  • Limited on-site parking

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Playground
  • Supervised activities for children (surcharge)

Restaurants on site

  • Bar Papagayo
  • Cevicheria
  • El Pescador
  • Il Cantico
  • Mi Morenita

Food and drink

  • Water dispenser

Dining

  • 2 bars/lounges
  • 6 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Laptop workspace
  • Meeting rooms

Climate control

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Gift shop/newsstand
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • Near a hospital
  • Near the airport
  • Near the boardwalk/promenade
  • Near the sea
  • On the bay
  • On the waterfront

Things to do

  • 4 indoor tennis courts
  • Children's pool
  • Free children's club
  • Gym
  • Shopping
  • Supervised activities for children
  • Tennis lessons
  • Volleyball
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 4 floors
  • 489 units
  • Ballroom
  • Banquet hall
  • Garden
  • Traditional architecture
  • Water dispenser

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Self-parking fee: MXN 75 per night
  • Nearby parking fee: MXN 75 per night (66 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Canto Sol
Canto Sol All Inclusive
Canto Sol Plaza Vallarta
Canto Sol Plaza Vallarta All Inclusive
Canto Sol Plaza Vallarta All Inclusive All-inclusive property
Canto Sol All Inclusive All-inclusive property
Canto Del Sol Plaza Vallarta All Inclusive

Frequently asked questions

Does Canto del Sol Puerto Vallarta All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Canto del Sol Puerto Vallarta All Inclusive?

As of 24 Nov,2024, prices found for a 1-night stay for 2 adults at Canto del Sol Puerto Vallarta All Inclusive on 11 Dec,2024 start from S$268.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Canto del Sol Puerto Vallarta All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Canto del Sol Puerto Vallarta All Inclusive?

Self-parking is available for MXN 75 per night. Limited spots are available.

What time is check-in at Canto del Sol Puerto Vallarta All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Canto del Sol Puerto Vallarta All Inclusive?

Checkout is at 11:00 AM.

Are there all-inclusive benefits at Canto del Sol Puerto Vallarta All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include kayaking, tennis, volleyball and more.

Where is Canto del Sol Puerto Vallarta All Inclusive located?

Nestled on the beach, this Hotel Zone aparthotel is within 3 mi (5 km) of Hotel Zone Beach, Cruise Ship Terminal and Malecon. Playa de los Muertos is 2.6 mi (4.2 km) away.

Canto del Sol Puerto Vallarta All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 741 out of 2121 reviews" "
Rating 8 - Good. 688 out of 2121 reviews" "
Rating 6 - Okay. 335 out of 2121 reviews" "
Rating 4 - Poor. 186 out of 2121 reviews" "
Rating 2 - Terrible. 171 out of 2121 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Ambience was nice and welcoming with very friendly staff
Stayed 5 nights in Nov 2024

6/10 Okay

Mel

Travelled with family and small children
Staff were great. Unfortunately elevators were not Working on our Arrival which was a little inconvenient Service was good.
Stayed 3 nights in Nov 2024

8/10 Good

Ingrid

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great MC , amazing shows, fun games, excellent restaurants, kindest staff, my daughter loved the kids club, especially Andrea, I loved the Catholic Church and Mass every day, my husband enjoyed playing tennis, the hotel is a bit old but in good condition, very clean, the only thing I didn’t like was the towels, very old, and they could have a lifeguard by the beach, the sea is quite rough.
Stayed 6 nights in Nov 2024

8/10 Good

Bradford

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort was very well maintained, the food was good and the staff was great! Every night featured really good live music and/or cultural shows. We hope to stay there again in the near future.
Stayed 6 nights in Nov 2024

10/10 Excellent

Monique

Liked: Cleanliness
Stayed 7 nights in Nov 2024

8/10 Good

Maribel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Nicole Ashton, Meadow Lake

Travelled with partner
Liked: Cleanliness, amenities
Was very impressive for the cost of trip!
Stayed 5 nights in Nov 2024

10/10 Excellent

Thelma

Liked: Cleanliness, amenities, property conditions & facilities
We always a very good experience at Canto Del Sol. The service is excellent! Staff are all nice, polite and helpful. Lots of activities that we enjoyed. The buffet is good and the Special Dining Restaurants are excellent. We had the Best Service from the Reception desk. Myra was very helpful and knowledgeable.
Stayed 7 nights in Nov 2024

8/10 Good

Matthew

Liked: Property conditions & facilities
Stayed 8 nights in Nov 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff are great, loved the food and entertainment. Mountain two bedroom suite was very spacious and clean. Will look to return next year.
Stayed 7 nights in Nov 2024

10/10 Excellent

Gary James

Liked: Cleanliness, property conditions & facilities
This hotel has alot of great staff working hard to make it nice. Great environment! A special thanks to Elmer at guest services. all the help in english was appreciated.
Stayed 10 nights in Nov 2024

4/10 Poor

Joost Corne Van

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
We had a broken window, broken lamp, broken patio door, broken A/C and we had to have the front desk come let us out of our room because the door lock was stuck locked. Had to flag someone on the street from our balcony for help. They moved us to a new room where everything did work however the front desk didn’t compensate for any of the issues. Later we found out that several people had similar complaints about various rooms across the grounds with similar issues. Food was mediocre at best at the Buffett. The A la Cart meals were good. Guest services tried to make things better and smoother however management at the front desk was iron fisted and didn’t want to help. The manager kept a reception worker as buffer the entire time between us and kept saying come back tomorrow. This was our second time here and our last. At time of booking the reviews were 4-4.5 stars out of 5 however we don’t know how they managed to get that ranking.
Stayed 7 nights in Nov 2024

10/10 Excellent

Mary Marla, Abbotsford

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great vibe around the pool. Everyone is engaged and staff goes out of their way to make sure you are having a good time.
Stayed 7 nights in Nov 2024

8/10 Good

Cheyenne Rose

Travelled with group
Liked: Cleanliness
Disliked: Amenities
I liked this hotel, the beach was great and we even got served drinks down there. We didn’t do much of the main pool because it’s quite busy but they had a lot of water activities for kids. The pool in the mountain section was nice and quiet and we loved that there was a bar at it. The rooms were nice and clean the only thing that bothered us was the bed was on wheels, meaning it kept rolling away from the wall while we slept. Servers were nice and spoke pretty good English. The food was really good, the only complaint I have is that there wasn’t a lot of selection. When I found what I liked I enjoyed it I just wish there was chips and guacamole. Very sad they didn’t have guacamole lol. This is a very family friendly hotel, coming with a group of friends ages ranging for 21-23 we wish the bars were open later or more adult things to do maybe. If you’re going with your family then this place is great!
Stayed 9 nights in Nov 2024

8/10 Good

Daniel

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
Pros: very friendly staff, good food and drinks with at least 1 restaurant almost always open during the day. Good location to walk downtown (10peso bus, ~100peso taxi). Pools, fancy restaurants (only one fancy meal per 2 nights, other night go to buffet which is also good) - order all your fancy meals on first day or the spots might fill up. Room and bedding was clean, saw no bugs or anything gross even in the mountain suites(cheaper side) Mid- no map of resort means a lot of guessing and figuring it out. Could easily miss areas if you dont explore. Being water bottle or prepare to buy one, they only give you one when you get there and no easy access to drinking water at night. Beach is very public - you will constantly asked to buy trinkets. Not a ton of beach chairs available mid-day. Cons: not much literature on the difference between rooms, will spend a lil extra for the nicer rooms if I visited again. The mountain suites are much older and feel a bit ‘forgotten’ the smoke alarm in the hallway beeped all week, there was a plate of biscuits sitting in a common area for 5 days. They forgot towels for us one day and it took about an hour for room service to being them. Walking from the mountain suite to the main area felt like going from a 2/5 to a 4/5 star resort. Nice to know: cross the bridge at the airport for a much cheaper taxi. Cost 250p from airport and only 125 from hotel back at end of trip (aka should have bargained but didnt know better when we landed)
Stayed 7 nights in Nov 2024

10/10 Excellent

Radhica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stayed. Room was great, food were excellent, staffs were very nice. I recommend this resort. Walking distance to many shopping places.
Stayed 8 nights in Nov 2024

8/10 Good

LeRoy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk check in needs better English speaking people had to use the manger Chris to get a room on ground floor. The food in the buffet needs improvement, same offerings daily. A la carte restaurants are good. The pool staff is great! Cheers to Monica, Andres, Noami.
Stayed 8 nights in Nov 2024

8/10 Good

Lisa

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Amenities
I was in a partial ocean view room that a very small trickle of hot water would come out of the shower and the sink spicket. Burrr cold showers for 5 days.
Stayed 6 nights in Nov 2024

4/10 Poor

STEPHANIE

Stayed 7 nights in Oct 2024

10/10 Excellent

jorge

Liked: Cleanliness, property conditions & facilities
Very good
Stayed 2 nights in Nov 2024

6/10 Okay

Richard Eugene

Liked: Cleanliness
Disliked: Property conditions & facilities
The staff were amazing and the resort on the main side was very nice and clean. However the quality of the room was horrible, I was put in an old time share room that had not been maintained. The balcony was covered in pigeon poop along with the chairs out there. The fridge didn't work the lamps were not working, the toilet ran the faucet leaked. The AC struggled to work and made a load noise. The bed was on wheels without locks so with the pillows against the concrete headboard when leaning on them the bed rolled back some and the pillows fell into the abbess under the concrete. The control for the AC was not a thermostat but a knob. I booked through Expedia and others who booked through similar sites had modern upgraded rooms on the main resort a few steps down to the food and entertainment, while I was tucked into the corner on the old side. There was also a fire and I could see the fire hoses in the hall by my room and was not relocated. For a resort there is an expectation of high quality food the food was average at best. Had to walk to the other side across the street to get to the side that had the food. Again the staff was awesome the resort common area very clean and the bar had incredible service. The best thing about the the resort was the service staff.
Stayed 4 nights in Nov 2024

8/10 Good

jennifer lynn, North Vancouver

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff. Great shows.
Stayed 8 nights in Nov 2024

8/10 Good

Ronald

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The service was excellent and the staff were amazing.
Stayed 7 nights in Nov 2024

8/10 Good

Brandy Allana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property and equally beautiful humans that work here Loved every minute of it
Stayed 7 nights in Nov 2024

4/10 Poor

Karen Angela, Stony Plain

Liked: Cleanliness
This resort has gone down hill. It caters to the Mexican nationals and lets them and their kids run loose and uncontrolled. The food at the Buffet has suffered since covid. Concierge service is 3rd class. My room was at the very end of the hotel and the shower leaked all over the floor and I had to use the towels to mop most of it up daily. The safe looked like it was from the 1930-40's. The floor had dried paint drips all over the floor,. and the sheets on the bed (bottom) were to small for the size of the bed. It being 2024 you would thing that the hotel could at least upgrade to a fitted sheet. I stayed at this resort over 8 times in the past and was very disappointed to see how much it has changed. I am not sure if I will be coming back to it. I think on my next trip, I will be trying out the Pelicano's right next door.
Stayed 12 nights in Oct 2024