Puerto Rico Resorts

"great hotel and experience"

"No onsite restaurant open (evening) only the pool side, while they did their best, it was slow. You can’t tell the property is old and salt damaged outside. Rooms were lovely and spacious (1007) faces the lagoon but it’s a massive room. Not all reservations come with breakfast included, ours did and had to go to the sister hotel across the street. It was great very filling. Very wonderful staff there. "

"Unexpected fees when you check out for their so called program fee."

"Good place to stay...close to other dinning options and beautiful beach. "

"Overall, we did enjoy our stay here! The amount of dinning options and varieties were important. Also the amount of pools & a private beach option as well was definitely a plus. Most staff was accommodating and we had a nice experience with. There were a few cons during our stay: 1) The AC was not working. When we initially told them about our room AC not working, we were told it was a few rooms and they were working on it. The next time we asked, we were told the problem was solved & that due...

"Lived the property! Very pretty very well kept. Beach part is small but lots of pools. Be prepared for many children it seems to be very popular with families but that was to be expected. The only downside is that the on site restaurants seem to book out fast was a bit challenging if you don’t plan ahead "

"Beautiful and peaceful beachfront. "

"If it weren’t for the cost of food, wouldn’t have needed to leave the resort!"