Margaritaville Island Reserve Riviera Maya - An Adults Only

4.5 star property
Elegant adults-only hotel on the beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Margaritaville Island Reserve Riviera Maya - An Adults Only

2 outdoor pools
2 outdoor pools
On the beach, white sand
Premium bedding, down duvets, minibar, in-room safe
View from room
VIP Access

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Spa
  • All-inclusive
  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
The price is S$443
includes taxes & fees
22 Dec - 23 Dec

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Room options

Available filters for rooms
Showing 11 of 11 rooms

Room, 2 Queen Beds (Paradise)

Highlights

Air conditioning
Smart TV
Pillow menu
Premium bedding
Down duvet
Hairdryer
Bathrobes
Deep-soaking bath
  • Sleeps 3
  • 2 Queen Beds

Luxury Suite (Paradise)

Highlights

Air conditioning
Smart TV
Pillow menu
Premium bedding
Down duvet
Hairdryer
Bathrobes
Deep-soaking bath
  • Sleeps 2
  • 1 King Bed

Honeymoon Suite, Beachfront

Highlights

Air conditioning
Smart TV
Pillow menu
Premium bedding
Down duvet
Hairdryer
Bathrobes
Deep-soaking bath
  • Sea view
  • Sleeps 2
  • 1 King Bed

Luxury Suite (Paradise Swim-up)

Highlights

Air conditioning
Smart TV
Pillow menu
Premium bedding
Down duvet
Hairdryer
Bathrobes
Deep-soaking bath
  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (Chillout)

Highlights

Air conditioning
Smart TV
Pillow menu
Premium bedding
Down duvet
Hairdryer
Bathrobes
Deep-soaking bath
  • Sea view
  • Sleeps 2
  • 1 King Bed

Studio, Oceanfront (Paradise Swim-Up)

Highlights

Air conditioning
Smart TV
Pillow menu
Premium bedding
Down duvet
Hairdryer
Bathrobes
Deep-soaking bath
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Studio, Oceanfront (Paradise)

Highlights

Air conditioning
Smart TV
Pillow menu
Premium bedding
Down duvet
Hairdryer
Bathrobes
Deep-soaking bath
  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Paradise Swim-up)

Highlights

Air conditioning
Smart TV
Pillow menu
Premium bedding
Down duvet
Hairdryer
Bathrobes
Deep-soaking bath
  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (Infinity Pool)

Highlights

Air conditioning
Smart TV
Pillow menu
Premium bedding
Down duvet
Hairdryer
Bathrobes
Deep-soaking bath
  • Sea view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Paradise)

Highlights

Air conditioning
Smart TV
Pillow menu
Premium bedding
Down duvet
Hairdryer
Bathrobes
Deep-soaking bath
  • Sleeps 2
  • 1 King Bed

Suite (ISLAND OASIS)

Highlights

Air conditioning
Smart TV
Pillow menu
Down duvet
Separate bedroom
Premium bedding
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Carretera Cancun - Tulum Km. 27.5, Puerto Morelos, QROO, 77580

What's nearby

  • Arrecife de Puerto Morelos National Park - 1 min drive - 0.1 km
  • Petempich Bay - 6 min drive - 2.4 km
  • Puerto Morelos Beach - 13 min drive - 10.5 km
  • Puerto Morelos Town Square - 17 min drive - 12.2 km
  • Ojo de Agua Beach - 17 min drive - 12.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive

Restaurants

  • ‪Market Cafe - ‬14 min drive
  • ‪Sensai - ‬15 min drive
  • ‪Casa del Mar - ‬15 min drive
  • ‪Preferred Club Bar - ‬6 min drive
  • ‪Moments Lobby Bar - ‬13 min drive

About this property

Margaritaville Island Reserve Riviera Maya - An Adults Only

Luxury all-inclusive hotel on the waterfront
Take advantage of a coffee shop/cafe, dry cleaning/laundry services and an outdoor entertainment area at Margaritaville Island Reserve Riviera Maya - An Adults Only. Treat yourself to a massage at the on-site spa. Be sure to enjoy a meal at any of the 5 on-site restaurants. In addition to 4 bars, guests can connect to free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
Additional perks include:
  • 2 outdoor pools
  • Free self-parking and valet parking
  • Wedding services, a 24-hour front desk and luggage storage
  • Massage treatment rooms, outdoor furniture and smoke-free property
  • Guest reviews give top marks for the pool and helpful staff
Room features
All 355 rooms boast comforts, such as premium bedding and pillow menus, in addition to perks, such as laptop-compatible safes and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with deep-soaking baths and hairdryers
  • Smart TVs with satellite channels
  • Coffee/tea makers, daily housekeeping and electrical adapters/chargers

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Outdoors

  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture

Full-service spa

  • 9 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Electrical adapters
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Parties and events are allowed on site

We should mention

Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Margaritaville Island Reserve Riviera Maya
Margaritaville Island Reserve Riviera Maya

Frequently asked questions

Does Margaritaville Island Reserve Riviera Maya - An Adults Only have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Margaritaville Island Reserve Riviera Maya - An Adults Only?

As of 21 Nov,2024, prices found for a 1-night stay for 2 adults at Margaritaville Island Reserve Riviera Maya - An Adults Only on 22 Dec,2024 start from S$443.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Margaritaville Island Reserve Riviera Maya - An Adults Only pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Margaritaville Island Reserve Riviera Maya - An Adults Only?

Self-parking and valet parking are free at this property.

What time is check-in at Margaritaville Island Reserve Riviera Maya - An Adults Only?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Margaritaville Island Reserve Riviera Maya - An Adults Only?

Checkout is at noon.

Are there all-inclusive benefits at Margaritaville Island Reserve Riviera Maya - An Adults Only?

Yes, the property is all-inclusive.

Where is Margaritaville Island Reserve Riviera Maya - An Adults Only located?

This Puerto Morelos hotel is on the beach, steps from Arrecife de Puerto Morelos National Park and within 9 mi (15 km) of Moon Palace Golf Club and Puerto Morelos Beach. Petempich Bay and Ojo de Agua Beach are also within 9 miles (15 km).

Margaritaville Island Reserve Riviera Maya - An Adults Only Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 265 out of 489 reviews" "
Rating 8 - Good. 115 out of 489 reviews" "
Rating 6 - Okay. 65 out of 489 reviews" "
Rating 4 - Poor. 26 out of 489 reviews" "
Rating 2 - Terrible. 18 out of 489 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Danielle

Stayed 10 nights in Oct 2024

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s really nice I love the quiet part
Stayed 3 nights in Nov 2024

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are incredible!! Resort is great and we enjoyed everything. But, the staff members make it amazing!!! Johan, Michael, Jesus, and the entire entertainment team felt like family after a few days… but overall everyone was super friendly!!!!
Stayed 8 nights in Nov 2024

10/10 Excellent

Noah, Pleasant Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Romeo

Stayed 2 nights in Oct 2024

8/10 Good

Elsy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,quiet, good food. It doesn't have a beach, there is not a lot of entertainment.
Stayed 3 nights in Nov 2024

10/10 Excellent

Stacia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just returned from a week at Margaritaville and highly recommend it. There is room for confusion as there are 2 Margaritaville resorts in close proximity, this was the adults only resort. There is no usable beach currently. I know for some that is a non-negotiable. I feel they have done an excellent job of making up for that with abundant chairs and umbrellas, many with ocean view. The room was modern and so clean. We greatly appreciated the rainfall shower, and the fact that the water was hot at any hour of the day. The bed was really comfortable, and we loved the Kliptsh Bluetooth speaker provided. The alcohol was premium, and freely flowing. No watered down drinks here! We discovered the Iceberg very late in our stay, which was a frozen margarita served on draft beer, perfect for the pool. My only complaint in this department was no cranberry juice. The food was great. The scale of the resort plays a huge factor here. There are only 2 restaurants to reserve with formal service, bith of which had fantastic food. That said, you have seated, order off the menu/cooked to order bar food, and room service which we thought was the best in total from our other all inclusive experiences. We wished there was someplace to walk, but there just wasn't. The road in was not paved, and narrow, not suitable for walking. The staff is really the highlight here. They work incredibly hard and are so personable. It was terrific to make new friends from all over the globe.
Stayed 7 nights in Nov 2024

8/10 Good

Travis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was bland lots of selection just very bland. The drinks were off. Ceaser with tomatoe juice, coke was not coke cola but some other brand that did not taste right. Lots of drinks we had we ended up not enjoying. Once we found a couple they were good though. Other then that very beautiful place and very clean and wicked entertainment staff.
Stayed 6 nights in Nov 2024

10/10 Excellent

Marquet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff very friendly and helpful. Awesome Hotel
Stayed 4 nights in Oct 2024

6/10 Okay

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Stayed 5 nights in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Great resort. Amazing food. Lack of beach a shame.
Stayed 26 nights in Oct 2024

6/10 Okay

Esparanza Maria

Travelled with partner
Liked: Cleanliness, staff & service
Overall the staff was amazing. a huge down fall is no where did I see on their site that they do not have a beach as it was swept away due to bad weather. I understand that this does not fall on the hotel but they shouldn’t false advertise and show the beach when one does not currently exist. The entrance to get to our hotel was very rough which made taxis increase the price to pick up and drop off there and other surrounding hotels. There are 2 restaurants that were first come first served but I waited over an hour at one of them while I watched other people “reserve” a place ahead of me that just walked up, so I was a bit confused on this. Other then these few downfalls the staff members were great, the hotel was clean, the bartenders were great, and if you are a person who doesn’t mind not having a beach but wants great service this is the place to stay.
Stayed 4 nights in Nov 2024

8/10 Good

Andrelisa

Liked: Cleanliness, amenities, property conditions & facilities
El personal muy amable pero poco diligente. El día que llegue me enteré que la playa había sido afectada por los huracanes, a lo que yo pregunté si era posible tener acceso a la playa del otro Margaritaville. Dos personas en diferentes puestos me dijeron que averiguarían pues eso solo se podía si el otro hotel lo permitía, yo entendí y acepte. Yo llegué domingo, ambas personas atendieron mi petición a mi llegada…ya estoy de regreso en mi casa y aún estoy esperando respuestas. Jamás me llamaron o avisaron sobre el tema. No me dieron muchas opciones, a parte de ser yo la que sugerí el ir al otro hotel, solo que si quería ir a una playa pública tenía que tomar un taxi pagar $50 para ir a Cancún. Otra cosa, cuando hice la reservación me enviaron un correo preguntando si había algún motivo en especial por el que viajaba, les dije que era por mi cumpleaños. Para que preguntar si al final es irrelevante. Hasta cuando llegue les dije que al día siguiente era mi cumpleaños, y??? Cual es el punto de preguntar? No se si la atención es selectiva y la tienen con personas a las cuales ellos pueden sacar algún beneficio. Dos restaurantes disponible, el bufet no abría para la cena siempre, aunque habían como dije dos restaurantes disponible. La variedad del bufet del desayuno (para la altura de un Margaritaville) muy básica y repetitiva. Elegiría este hotel nuevamente? No! Esta era mi tercera vez en la Riviera Maya y en otros hoteles son más creativos y más baratos.

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a 10/10
Stayed 4 nights in Sep 2024

8/10 Good

Andrelisa

Liked: Cleanliness, amenities, property conditions & facilities
El personal muy amable pero poco diligente. El día que llegue me enteré que la playa había sido afectada por los huracanes, a lo que yo pregunté si era posible tener acceso a la playa del otro Margaritaville. Dos personas en diferentes puestos me dijeron que averiguarían pues eso solo se podía si el otro hotel lo permitía, yo entendí y acepte. Yo llegué domingo, ambas personas atendieron mi petición a mi llegada…ya estoy de regreso en mi casa y aún estoy esperando respuestas. Jamás me llamaron o avisaron sobre el tema. No me dieron muchas opciones, a parte de ser yo la que sugerí el ir al otro hotel, solo que si quería tenía que tomar un taxi pagar $50 para ir a Cancún. Otra cosa, cuando hice la reservación me enviaron un correo preguntando si había algún motivo en especial por el que viajaba, les dije que era por mi cumpleaños. Para que preguntar si al final es irrelevante. Hasta cuando llegue les dije que al día siguiente era mi cumpleaños, y??? Cual es el punto de preguntar? No se si la atención es selectiva y la tienen con personas a las cuales ellos pueden sacar algún beneficio. Dos restaurantes disponible, el bufet no abría para la cena siempre, aunque habían como dije dos restaurantes disponible. La variedad del bufet del desayuno (para la altura de un Margaritaville) muy básica y repetitiva. Elegiría este hotel nuevamente? No! Esta era mi tercera vez en la Riviera Maya y en otros hoteles son más creativos y más baratos.
Stayed 4 nights in Nov 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great! A lot of different options! Resort is more on the quiet side, very relaxed vibe. Great service!
Stayed 3 nights in Nov 2024

10/10 Excellent

Freddy R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Getting to the property has a very bad road. Pot holes literally swallow the cars.
Stayed 5 nights in Oct 2024

6/10 Okay

Sara

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Amenities
The resort was nice. No beach access, though, and not at all a Mexico-feel experience. Very Americanized for what we wanted to experience, down to the music and food. Could have had that experience in the U.S. Nevertheless, it was good. Our room was beautiful, though.
Stayed 4 nights in Oct 2024

8/10 Good

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our two night stay here! It is a very small resort. Which means it's also easy to navigate. I was never lost or turned around. However, it also means there are limited options for entertainment, bars, dining etc. We really enjoyed our time at the swim up bar! We also loved the Landshark bar. It was like being out at home with live music, a pool table and beers. We dined at both a la carte dinner restaurants and really enjoyed them! We were told at check in that there were no available reservations but we had no problem doing an early walk in seating. The coffee shop is pretty good. The burger at the bar close to the pool was honestly the best burger we've had in mexico! We tried the buffet for breakfast one day and it was pretty standard fare. Alcohol options are decent but not top shelf, which we didn't mind for the price. The lobby bar has some top shelf options but I found their service to be a little "selective". I had to wait a while and even then I had to elicit the bartender's attention. We had a swim out room and it was large, clean and comfortable! There were robes but we did not receive flip flops. There is no beach, so do not set yourself for disappointment if that is important to you. Overall, the price point here is a good value for what you get and we would return!
Stayed 2 nights in Oct 2024

6/10 Okay

Okwha, Houston

Liked: Cleanliness, amenities, property conditions & facilities
Staff is not as friendly as other resorts. Limited food choices and drink choices.
Stayed 5 nights in Oct 2024

10/10 Excellent

Eduardo

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Monty, Conroe

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 4 nights in Oct 2024

6/10 Okay

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This property is new and lovely. Room was excellent. The issues are the food was ok and they are understaffed in the restaurants. Waiting 1.5 hours for a meal. Buffet ok, hard to get a drink served with table staff at buffet. They are also deceptive and pouring cheap liquor out of top shelf brands. Eg. Main bar asked for a Disaronno on ice, they poured it out of a Disaronno bottle but it was a pink tinged cheap Ameretto.
Stayed 2 nights in Oct 2024

4/10 Poor

Michelle, Irving

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
There was dried vomit on my bathroom floor and in the shower. I even had the maid come on the day before I checked out and it was still there. Staff moved furniture upstairs at 11:30p at night while the bars were open. Not everyone was there so sleeping was a no go until after 1a. Reservations on your first night are impossible. The reservations we had on both days in the different restaurants were at or after 9p and took 35-45mins for food to be prepared. The steakhouse steak was inedible so we left hungry. Frank & Lola’s Italian was the only thing good. Everything else was passable or just not good. We saw people cleaning the pools but not well. One day the manager was taking the staff around during the middle of the day to point out things they missed. Also, they were spraying for bugs directly into people’s facing in the pool in the middle of the day. This was not only disrespectful but hazardous. Most staff were friendly, others not so much. Needless to say paying to upgrade to the swimout with a dirty pool, disgusting bathroom, and limited food I will not be back.
Stayed 3 nights in Oct 2024