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Hacienda Tres Lagos

4.0 star property
Beachfront hotel for sun and fun

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Photo gallery for Hacienda Tres Lagos

Terrace/patio
1 bedroom, premium bedding, down duvets, laptop workspace
Check-in/check-out kiosk
1 bedroom, premium bedding, down duvets, laptop workspace
1 bedroom, premium bedding, down duvets, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • On private beach
  • Housekeeping
  • Breakfast included
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Studio Suite

1 bedroom, premium bedding, down duvets, laptop workspace

Studio Suite

Highlights

Balcony
Heating
Down duvet
Premium bedding
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Design Room

1 bedroom, premium bedding, down duvets, laptop workspace

Design Room

Highlights

Balcony
Heating
Down duvet
Premium bedding
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Traditional Room (Family)

1 bedroom, premium bedding, down duvets, laptop workspace

Traditional Room (Family)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished patio
Heating
Free cots/infant beds
Separate bedroom
Down duvet
Premium bedding
Shower/bath combination
Private bathroom
  • Resort view
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Floating Lake Room

Terrace/patio

Floating Lake Room

Highlights

Balcony
Heating
Down duvet
Premium bedding
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Cabana del Lago

1 bedroom, premium bedding, down duvets, laptop workspace

Cabana del Lago

Highlights

Balcony
Heating
Free cots/infant beds
Separate bedroom
Down duvet
Premium bedding
Shower/bath combination
Hairdryer
  • Lake view
  • Sleeps 5
  • 2 Double Beds and 2 Single Beds
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About the area

Map
Carretera Austral Km 274, Chile Chico, Aisen, 6050000

What's nearby

  • Chile Chico Plaza - 22 min drive - 11.3 km
  • Puerto Guadal Beacon - 23 min drive - 11.6 km
  • Puerto Guadal Public Library - 23 min drive - 11.6 km
  • El Maqui Waterfall - 33 min drive - 16.9 km
  • Capillas de Marmol - 36 min drive - 18.2 km

Restaurants

  • ‪Restaurant Costanera - ‬20 min drive
  • ‪Hacienda Tres Lagos - ‬2 min walk
  • ‪El Arrayan - ‬21 min drive

About this property

Hacienda Tres Lagos

Upscale family-friendly hotel near Lake General Carrera
At Hacienda Tres Lagos, you can look forward to a free breakfast buffet, a marina and a free daily manager's reception. For some rest and relaxation, visit the sauna. The on-site restaurant offers breakfast and dinner. Enjoy on-site activities, such as hiking/biking and horse riding. In addition to a terrace and a coffee shop/cafe, guests can connect to free WiFi in public areas.
Other perks include:
  • Free self-parking
  • Tour/ticket information, barbecues and luggage storage
  • A billiards/pool table, a front desk safe and multilingual staff
Room features
All guest rooms at Hacienda Tres Lagos offer comforts, such as premium bedding and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Shower/bath combinations and hairdryers
  • Wardrobes/cupboards, heating and daily housekeeping

Languages

English, Spanish

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of CLP 44,029
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Hiking/biking trails
  • Horseback riding/rentals
  • Library
  • Playground
  • Sauna

Family friendly

  • Arcade/game room
  • Playground
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Marina
  • On a lake
  • On a private beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

More

  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Hosted evening meal: CLP 44029

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Hacienda Tres Lagos Hotel
Hacienda Tres Lagos Hotel Puerto Guadal
Hacienda Tres Lagos Puerto Guadal
Hacienda Tres gos Puerto Guad
Hacienda Tres Lagos Hotel
Hacienda Tres Lagos Chile Chico
Hacienda Tres Lagos Hotel Chile Chico

Frequently asked questions

Is Hacienda Tres Lagos pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hacienda Tres Lagos?

Self-parking is free at this property.

What time is check-in at Hacienda Tres Lagos?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hacienda Tres Lagos?

Checkout is at noon.

Where is Hacienda Tres Lagos located?

This Chile Chico hotel is on the beach, 0.1 mi (0.2 km) from Lake General Carrera, and within 32 mi (52 km) of Capillas de Marmol and Marble Caves. Capilla de Mármol is 30.8 mi (49.5 km) away.

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Hacienda Tres Lagos Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 10 out of 19 reviews
Rating 8 - Good. 7 out of 19 reviews
Rating 6 - Okay. 2 out of 19 reviews
Rating 4 - Poor. 0 out of 19 reviews
Rating 2 - Terrible. 0 out of 19 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place with beautiful landscapes! The service from all the staff was phenomenal—Javiera, the receptionist, Maria, the waitress, and the chefs, who cooked exquisite meals. Highly recommended! The week we spent at the hotel was unforgettable. The room cleanliness was excellent, the fireplace in each room was super cozy, and the landscapes were breathtaking and unforgettable. We will be back soon!
Stayed 4 nights in Mar 2025

8/10 Good

Pascal

Liked: Cleanliness, staff & service, amenities
This property has the potential to hit top mark. However the kindness of the staff and the magnificent location -although extremely remote- cannot make up for everything. A very poor wifi - that the absence of tv makes even more painful- the absence of laundry and an overall lack of good maintenance of the place and appliances in general makes it a tiny bit too bohemian to my test. This being said, I loved my stay at the Hacienda!
Stayed 4 nights in Nov 2023

10/10 Excellent

YEONG JUN

Stayed 4 nights in Feb 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jahreswechsel

Wunderbar und erholsam. Toller Jahreswechsel.
Stayed 2 nights in Dec 2023

8/10 Good

PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities

Très bonne étape de détente, manque de chauffage

Très bon accueil. Cadre magnifique. Chambre spacieuse et claire avec une superbe vue sur le lac et les montagnes environnantes. Bonne restauration. Nous avons rencontré un problème : les radiateurs étaient arrêtés, de même que dans le restaurant. Il y avait un poêle à bois qu'il fallait alimenter toutes les heures. Le gérant et toute son équipe ont fait le maximum pour régler le problème mais, après que le gérant ait eu son boss au téléphone, nous avons compris que c'était une volonté du propriétaire de l'établissement.
Stayed 2 nights in Nov 2023

10/10 Excellent

Alejandra

Liked: Cleanliness, property conditions & facilities, room comfort

Maravilloso hacienda tres lagos

Excelente lugar para descansar,bien atendido,comida rica y abundante, brindan un excelente servicio,limpio,muy agradecida y recomendable 100%
Stayed 7 nights in Feb 2022

10/10 Excellent

HECTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

confiables

especial mension a la prontitud y eficiencia de la administracion al modificar reservas y devolver montos comprometidos.
Stayed 3 nights in Jan 2022

8/10 Good

GJ

Liked: Cleanliness, staff & service, room comfort

Bijzondere locatie

Vriendelijke ontvangst, zeer behulpzaam en gastvrij personeel, prachtige locatie.
Stayed 3 nights in Nov 2021

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
rustig gelegen aan het meer. De kamers hebben allemaal uitzicht op het meer.
Stayed 2 nights in Nov 2019

10/10 Excellent

veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Imperdible!

Lugar increíble, personal muy atento y amable
Stayed 2 nights in Feb 2019

6/10 Okay

Eulogio

Liked: Cleanliness, room comfort
Esperabamos algo mejor. El lugar maravilloso mal aprovechado
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveller

Stayed 1 night in Feb 2019

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Hacienda Tres Lagos is in a beautiful location and had a pretty large estate with very many facilities. Unfortunately, the whole complex is a bit dated and they seem to struggle to maintain it all. Offering half as many things done really well would be much better. If you expect a luxurious hotel experience you'll be disappointed but if you come for the nature and want to stay in a comfortable place with pretty good food (for the region) you should be well served here. The staff seem to be changing with the season, with some staff members only in town for a few weeks so the food might vary in quality. We really liked the many animals roaming freely around the big estate but that does come with the odd pile of horse dung here and there :). Our room was very comfortable, spacious and had a good view of the lake. Although the staff was very friendly and helpful, we paid upfront a significant amount for a Christmas Gala dinner which was promised to be slow-roasted lamb on a fire (a speciality from Patagonia) which was then changed last minute for the salmon you can get everyday (at a much lower cost). They actually visibly prepared the lamb the whole day but actually the staff ate it instead in front of the guests! This was quite a surreal experience for Christmas Eve with no explanation or apology.
Stayed 3 nights in Dec 2018

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Amazing location. Clean and comfortable cabins with log stoves. Great staff - and staff dogs. Good food.
Stayed 1 night in Nov 2018

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

para repetir unos dias de descanso

Muy buen lugar para descansar y desconectarse, todo el personal muy amable.
Stayed 2 nights in Sep 2018

10/10 Excellent

Elva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilloso!!!!!!!!!!

La verdad que este lugar es un paraiso!!!!!, Lastima que pasamos solamente un dia por estar de paso. Es un lugar, para disfrutar y descansar. Hay muchas cosas para hacer ahi mismo, te atienden muy bien, siempre atentos a todo....
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

Muy lindo lugar.

1.- Habiamos hecho una reserva con varios meses de anticipacion, cancelamos y el dia que llegamos al hotel pareciera que no nos estaban esperando. La habitacion no estaba calefaccionada y no tenian cena para darnos porque no habia nadie en el hotel. 2.- La calefaccion era una lucha, siempre habia que pedir que nos prendan las estufas o el hogar a leña.