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Alua Tenerife

4.0 star property
Family-friendly hotel with 3 restaurants and 2 outdoor pools

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Photo gallery for Alua Tenerife

1 bedroom, minibar, in-room safe, desk
3 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby
Lobby
1 bedroom, minibar, in-room safe, desk

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • All-inclusive
  • Pet-friendly
  • Breakfast available
  • Spa
  • Pool

Room options

Available filters for rooms
Showing 34 of 34 rooms

Family Apartment, 1 Bedroom (My Favorite Club) (2 Adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Kitchen
Fridge
Smart TV
Renovated in 2021
Separate bedroom
  • 40 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed

Double Room, Pool View (1 Adult)

Highlights

Balcony
Air conditioning
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Separate bedroom
Private bathroom
  • 32 sq m
  • Sleeps 1
  • 1 Single Bed

Family Apartment, 1 Bedroom (My Favorite Club) (2 Adults + 1 Child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Smart TV
Renovated in 2021
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Family Apartment, 1 Bedroom (My Favorite Club) (3 Adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Kitchen
Fridge
Smart TV
Renovated in 2021
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Family Apartment, 1 Bedroom (My Favorite Club, 2Adults + 2Children)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Smart TV
Renovated in 2021
  • 40 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

Double Room, Ocean View (1 Adult)

Highlights

Balcony
Air conditioning
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Separate bedroom
Private bathroom
  • 32 sq m
  • Ocean view
  • Sleeps 1
  • 1 Single Bed

Family Apartment, 1 Bedroom (My Favorite Club) (3 Adults + 1 Child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Smart TV
Renovated in 2021
  • 40 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

Family Apartment, 1 Bedroom (My Favorite Club) (1 Adult)

Highlights

Balcony
Separate sitting area
Air conditioning
Kitchen
Fridge
Smart TV
Renovated in 2021
Separate bedroom
  • 40 sq m
  • Sleeps 1
  • 2 Single Beds and 1 Single Sofa Bed

Double Room (3 Adults)

Highlights

Balcony
Air conditioning
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Separate bedroom
Private bathroom
  • 32 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

My Favorite Club Suite (3 Adults + 1 Child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Renovated in 2021
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

My Favorite Club Suite (2 Adults+2 Children)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Renovated in 2021
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Double Room (1 Adult)

Highlights

Balcony
Air conditioning
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Separate bedroom
Private bathroom
  • 32 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Double Room, Pool View (2 Adults)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Separate bedroom
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

My Favorite Club Suite (2 Adults + 1 Child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Renovated in 2021
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Single Sofa Bed and 1 Queen Bed

View all photos for Double Room, Ocean View (My Favorite Club) (2 Adults + 1 Child)

Hair dryer, towels

Double Room, Ocean View (My Favorite Club) (2 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Renovated in 2021
Separate bedroom
Blackout curtains
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed OR 1 Double Sofa Bed

My Favorite Club Suite (2 Adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Separate bedroom
  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

Suite (3 Adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Double Room, Ocean View (My Favorite Club) (2 Adults)

Hair dryer, towels

Double Room, Ocean View (My Favorite Club) (2 Adults)

Highlights

Balcony
Air conditioning
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Separate bedroom
Bathrobes
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

Standard Double Room (2 Adults)

Highlights

Balcony
Air conditioning
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Separate bedroom
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

Suite (3 Adults + 1 Child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Renovated in 2021
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Double Room, Ocean View (My Favorite Club) (3 Adults)

Hair dryer, towels

Double Room, Ocean View (My Favorite Club) (3 Adults)

Highlights

Balcony
Air conditioning
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Separate bedroom
Bathrobes
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Double Room, Ocean View (2 Adults)

Highlights

Balcony
Air conditioning
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Separate bedroom
Private bathroom
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

My Favorite Club Suite (1 Adult)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Separate bedroom
  • 40 sq m
  • Sleeps 1
  • 2 Single Beds

Suite (2 Adults + 2 Children)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Renovated in 2021
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Double Room, Pool View (3 Adults)

Highlights

Balcony
Air conditioning
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Separate bedroom
Private bathroom
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

Suite (1 Adult)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Separate bedroom
  • 40 sq m
  • Sleeps 1
  • 2 Single Beds

Suite (2 Adults + 1 Child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Renovated in 2021
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 1 Single Bed OR 1 Double Sofa Bed

Double Room, Ocean View (3 Adults)

Highlights

Balcony
Air conditioning
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Separate bedroom
Private bathroom
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

Double Room, Pool View (2 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Renovated in 2021
Separate bedroom
Blackout curtains
  • 32 sq m
  • Sleeps 3
  • 1 Single Bed OR 1 Double Sofa Bed

Suite (2 Adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Separate bedroom
  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

My Favorite Club Suite (3 Adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Double Room, Ocean View (2 Adults + 1 Child)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Renovated in 2021
Separate bedroom
Blackout curtains
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed OR 1 Double Sofa Bed

Double Standard

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Renovated in 2021
Separate bedroom
Blackout curtains
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed OR 1 Double Sofa Bed

View all photos for Double Room, Ocean View (My Favorite Club) (1 Adult)

Hair dryer, towels

Double Room, Ocean View (My Favorite Club) (1 Adult)

Highlights

Balcony
Air conditioning
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Separate bedroom
Bathrobes
  • 32 sq m
  • Sea view
  • Sleeps 1
  • 2 Single Beds
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About the area

Map
C. Antonio Ruiz Alvarez 7, Puerto de la Cruz, Tenerife, 38400

What's nearby

  • Garden Beach - 5 min walk - 0.5 km
  • Loro Park - 9 min walk - 0.8 km
  • Taoro Park - 14 min walk - 1.2 km
  • Plaza del Charco - 14 min walk - 1.2 km
  • Lago Martianez Swimming Pools - 10 min drive - 2.3 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 37 min drive

Restaurants

  • ‪Playa Jardin - ‬6 min walk
  • ‪Andana Beach Club - ‬5 min walk
  • ‪Alberto's Bar - ‬13 min walk
  • ‪Mazaroco - ‬10 min walk
  • ‪La Taperia - ‬8 min walk

About this property

Alua Tenerife

Upscale eco-certified hotel renovated in 2021 and located near Garden Beach
Located close to Taoro Park and Plaza del Charco, Alua Tenerife provides a poolside bar, a corner/local shop and concerts and live shows. Active travellers can enjoy cycling at this hotel. For some rest and relaxation, visit the sauna. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Free in-room WiFi is available to all guests, along with a rooftop terrace and shopping on-site.
You'll also find perks such as:
  • 2 outdoor pools and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), bike hire and a local area shuttle
  • Smoke-free property, a gift shop and a banquet hall
Room features
All 422 rooms have comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with baths or showers and hairdryers
  • 40-inch Smart TVs with satellite channels
  • Wardrobes/cupboards, balconies and LED light bulbs

All-inclusive details

All-inclusive room rates at Alua Tenerife are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Spanish

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  • Pool
  • Breakfast included
  • All-inclusive
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge) up to 500 metres
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 14 for adults and EUR 10 for children
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar

Restaurants on site

  • Enyesque
  • Fresco
  • Terra

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Concerts/live shows
  • Free children's club
  • Games
  • Gym
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • Table tennis
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 2 treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1996
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Renovated entire property - October 2021
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 10 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 10 for children
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 June to 30 September
A car is not required for transport to and from this property

Property is also known as

Hotel Turquesa
Hotel Turquesa Playa
Turquesa Playa
Turquesa Playa Hotel
Gran Hotel Turquesa Playa Tenerife/Puerto De La Cruz
Gran Turquesa Playa Hotel
Hotel Gran Turquesa Playa Puerto de la Cruz
Hotel Gran Turquesa Playa
Gran Turquesa Playa Puerto de la Cruz
Gran Turquesa Playa
Alua Tenerife Hotel
Hotel Gran Turquesa Playa
Alua Tenerife Puerto de la Cruz
Alua Tenerife Hotel Puerto de la Cruz

Frequently asked questions

Does Alua Tenerife have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Alua Tenerife pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Alua Tenerife?

Self-parking is free at this property.

What time is check-in at Alua Tenerife?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Alua Tenerife?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Alua Tenerife?

Some rate plans available at this property are all-inclusive.

Where is Alua Tenerife located?

This family-friendly Puerto de la Cruz hotel is located on the boardwalk, within a 15-minute walk of Garden Beach and Plaza del Charco. Taoro Park and Lago Martianez Swimming Pools are also within 1 mi (2 km).

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Alua Tenerife Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 29 out of 130 reviews
Rating 8 - Good. 49 out of 130 reviews
Rating 6 - Okay. 34 out of 130 reviews
Rating 4 - Poor. 8 out of 130 reviews
Rating 2 - Terrible. 10 out of 130 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Ruth Sagredo

Liked: Staff & service, amenities, property conditions & facilities
Nada en especial, todo correcto
Stayed 5 nights in Sep 2024

2/10 Terrible

Karin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Dec 2023

6/10 Okay

Helmut

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Unser Zimmer war groß, sehr schön und wirklich sehr sauber. Die Reinigungskräfte waren die freundlichsten Mitarbeiterinnen. Die Lage an der Playa Jardin hat uns gutgefallen. Das Personal wirkte gestresst und desinteressiert bis unfreundlich. Als AI-Gäste haben wir uns zeitweise regelrecht unerwünscht gefühlt. Das Essen war okay, die Auswahl recht groß. Allerdings wirke es wenig hochwertig, war lieblos angerichtet und oft kalt. In allen Bereichen des Hotels war es sehr laut. Das Abendprogramm nebst Höllenlärm veranlasste uns zur Flucht an den Strand mit Getränken aus dem nahe gelegenen Supermarkt. Am Pool waren die meisten Liegen dauerreserviert, es war extrem laut und unruhig und an drei Tagen war der Pool komplett gesperrt. Wir konnten den Pool nicht einmal nutzen. My Favorite Club ist ein Witz. Die sogenannten Snacks in der ungemütlichen Lounge waren schlechter als die AI-Snacks in der Poolbar. Immerhin lagen die Plätze im Speiseraum etwas ruhiger und der Willkommens Sekt war okay. Bei der Abreise ergatterten wir immerhin drei Wörter des Rezeptionisten: "Room Number" vor und "okay" nach Auslesen der Zimmerkarte. Keine Frage nach der Zufriedenheit, kein Adios, gar nichts. Ein Lächeln haben wir schon gar nicht mehr erwartet. Das Hotel ist gut geeignet für lärmresistente Gäste, die wenig Wert auf Freundlichkeit oder ansatzweise angemessene Umgangsformen bei anderen Gästen legen.

8/10 Good

Virginia

Liked: Cleanliness, staff & service
Stayed 8 nights in Sep 2023

10/10 Excellent

lilia rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Haus ist etwas in die Jahre gekommen. Das Personal ist stets freundlich und hilfsbereit. Insgesamt ein sehr unkompliziertes Haus und mit Kindern zu empfehlen.
Stayed 8 nights in Jul 2023

6/10 Okay

Alberto

Stayed 6 nights in Jul 2023

10/10 Excellent

MARIA IDAIRA

Stayed 1 night in Jun 2023

10/10 Excellent

Melissa

Stayed 4 nights in Jun 2023

8/10 Good

Jordan

Stayed 2 nights in May 2023

8/10 Good

maria jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal ,limpieza y animación muy buena. Las comidas son en general buenas unos días mejor que otros.destacar que le falta servicio a las mesas en el bar, ya que hay que pedir en barra
Stayed 1 night in May 2023

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantaron las instalaciones, la limpieza y el estado de la habitación, el personal era súper agradable y atento. Lo único que no me gustó tanto fue la comida del buffet, no estaba muy allá.
Stayed 2 nights in Apr 2023

10/10 Excellent

Claudio

Stayed 5 nights in Mar 2023

10/10 Excellent

Håkan Bertil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfekt

10 poäng. Håkan Fotö
Stayed 7 nights in Mar 2023

8/10 Good

Jesus Jorge

10/10 Excellent

joaquim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2022

8/10 Good

Beba

Stayed 1 night in Aug 2022

4/10 Poor

Enrique

Disliked: Cleanliness, property conditions & facilities, room comfort

Para no repetir

El hotel fue buscado por una urgencia...... Hotel muy anticuado en general. Sólo probé el desayuno y está normal. Muy MALA EXPERIENCIA con el personal de limpieza de la habitación. Tocaron en la puerta a las 8:40 de la mañana y sin esperar tras 5 segundos abrieron la puerta. Le pedí amablemente una explicación del hecho y dice que era para saber si estaba libre, le comenté que para eso está recepción quien puede informarles y en vez de pedir disculpas solo se basaron en excusarse. Servicio pésimo. Hotel muy anticuado.
Stayed 1 night in Dec 2020

2/10 Terrible

ramon, puerto de la cruz

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
instalaciones obsoletas,cena vomitiva poca variedad y de muy mala calidad.Personal nada empatico.Mala organizacion en el desayuno.No volvere jamas
Stayed 1 night in Nov 2020

10/10 Excellent

JOSE ARSENIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La habitación bien, las instalaciones del hotel bien, la comida buena. Como punto negativo, los cabezales de la cama no eran nada cómodos para estar apoyados, heche en falta un vaso, aunque fuese plástico en el baño, pero en general, todo muy bien y repetiría otra vez
Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Liked: Cleanliness

Buen hotel con pequeñas deficiencias

Lo mejor: el rápido check-in, su situación, el buffet i las instalaciones en general. Lo peor: el tamaño de la televisión de la habitación, que no disponga de Wi-Fi gratuita y... la cortina de la bañera (pongan una mampara!!!)
Stayed 3 nights in Nov 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2020

10/10 Excellent

OFELIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

Hotel tranquilo

En general bastante limpio, desayunos buenos, cena regular tirando a mal,parking escaso, piscina buena aclimatación
Stayed 2 nights in Sep 2020

8/10 Good

José Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2020