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HOTEL SANTIAGO

2.5 star property
Hotel with free parking, steps from Zócalo de Puebla

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Photo gallery for HOTEL SANTIAGO

Enter a stylish lobby with a potted plant and geometric metal railing.
Hotel HS features a modern facade with a prominent logo and a secure entrance.
Step into a tranquil oasis with a beautifully landscaped patio area, complete with comfortable seating and dining options.
Relax in a cozy space with a neatly made bed, television, and desk area.
Relax on the patio surrounded by historic charm and lush greenery.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

View all photos for Standard Double Room, 1 Double Bed

1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 1 Double Bed

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Flat-screen TV
Ceiling fan
Separate bedroom
Private bathroom
Hairdryer
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
3 PONIENTE 106, COL. CENTRO, Puebla, PUE, 72000

What's nearby

  • Zócalo de Puebla - 1 min walk - 0.0 km
  • Puebla Cathedral - 2 min walk - 0.2 km
  • Puebla Convention Center - 10 min walk - 0.9 km
  • Centro Expositor - 6 min drive - 3.0 km
  • Angelopolis Commercial Center - 6 min drive - 5.3 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 8 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 44 min drive

Restaurants

  • ‪Mercado de la Acocota - ‬4 min walk
  • ‪Tortas Meche - ‬1 min walk
  • ‪Attico 303 - ‬1 min walk
  • ‪Comal Cocina de Antojo - ‬1 min walk
  • ‪Hotel Royalty Centro - ‬2 min walk

About this property

HOTEL SANTIAGO

Hotel near Zócalo de Puebla
Close to Puebla Cathedral, HOTEL SANTIAGO has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Smoke-free property, a front desk safe and a lift
  • A 24-hour front desk
Room features
All guest rooms at HOTEL SANTIAGO include comforts, such as 24-hour room service, as well as amenities, such as free WiFi and free newspapers.
More conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping and phones

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 260 metres
  • Free self parking on site

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • Lift (100 centimetre wide door)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Restaurant dining guides

More

  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 4:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

HOTEL SANTIAGO Hotel
HOTEL SANTIAGO Puebla
HOTEL SANTIAGO Hotel Puebla

Frequently asked questions

Is HOTEL SANTIAGO pet-friendly?

No, pets are not allowed at this property.

How much is parking at HOTEL SANTIAGO?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at HOTEL SANTIAGO?

Check-in start time: 2:00 PM; check-in end time: 4:00 PM. After-hours check-in is not available.

What time is check-out at HOTEL SANTIAGO?

Checkout is at noon.

Where is HOTEL SANTIAGO located?

Located in Puebla Historic Center, this hotel is steps away from Zócalo de Puebla and Puebla Cathedral. Palafoxiana Library and Santo Domingo Church are also within 5 minutes. Puebla–Cholula Tourist Train Terminal is 23 minutes by foot.

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HOTEL SANTIAGO Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 90 out of 131 reviews
Rating 8 - Good. 33 out of 131 reviews
Rating 6 - Okay. 6 out of 131 reviews
Rating 4 - Poor. 2 out of 131 reviews
Rating 2 - Terrible. 0 out of 131 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10

The staff went far and beyond to make us feel welcome.
Stayed 1 night in Jul 2025

10/10

Great place, with a excellent view
Stayed 2 nights in Feb 2025

10/10

Excelente
Stayed 1 night in May 2025

10/10

Excelente
Stayed 1 night in May 2025

8/10

The room is clean and the staffs are very friendly
Stayed 2 nights in Dec 2024

10/10

Nice place
Stayed 1 night in Sep 2024

8/10

Basic hotel in a great location just steps to the Zocalo. The rooms do not have good soundproofing so bring ear plugs if noise bothers you. No air conditioning but did have a floor fan that was adequate.
Stayed 1 night in Jun 2025

10/10

Almost in front off the Zocalo the hart off a Puebla capital super grate licayion
Stayed 1 night in Jan 2025

10/10

It was a pleasant stay and extremely centrally located. The rates were very reasonable.
Bed
Stayed 3 nights in Aug 2024

10/10

Did not like no coffee in room. All else amazing
Stayed 6 nights in Jan 2025

8/10

.
Stayed 1 night in Mar 2025

4/10

Good location, modern room, very clean, nice staff. Unfortunately very noisy, disco music playing outside till after midnight, garbage trucks, motorbikes, and inside hotel slamming doors, thin walls means you hear TV next room. If you want a good night's sleep don't stay here. Honest review January 2025
Stayed 3 nights in Jan 2025

8/10

Great location! Clean, spacious room and lovely rooftop terrace, good water pressure. Front desk staff were helpful when asked. I didn't like the pressure to use the bellman when we arrived.
Stayed 2 nights in Aug 2024

10/10

Ng
Stayed 1 night in Apr 2024

10/10

Ok
Stayed 1 night in Jun 2024

10/10

Todo muy bien desde mi llegada, un hotel muy tranquilo y el personal muy amable
Stayed 3 nights in Jul 2025

10/10

Exelente lugar para descansar
Stayed 1 night in Jul 2025

10/10

Siempre la mejor atención, limpieza y serviciales
Stayed 2 nights in Jul 2025

10/10

Todo muy bien
Stayed 1 night in Jul 2025

8/10

Todo bien solo que las camas son duras
Stayed 1 night in Jun 2025

10/10

Buena ubicación, muy cerca de la catedral. Habitaciones limpias y el personal amable
Stayed 2 nights in Jun 2025

6/10

Lo que no me agradó del hotel es que todo el tiempo hay mucho ruido y se logra escuchar de habitación en habitación.
Stayed 1 night in Jun 2025

8/10

Stayed 1 night in Jun 2025

10/10

Stayed 3 nights in Jun 2025

10/10

Stayed 3 nights in Jun 2025