4/10 Poor
Merel
Travelled with partner
3 Nov,2024
The staff at Coco de Mer hotel is very friendly.
They come for some small talk when you have breakfast and make you feel welcome at dinner as well, during the day.
The reason why this hotel really was not good for us (and we guess more people) is the highly overpriced rooms.
First we got a room that was close to the water refill station, the pool and on the way for all guests to go to their rooms. It was in a corner without any view at the sea. We heard everything and were not able to sleep at the time we wanted. Slept really bad because of all this noice. The matras was hard and pillow did not give any support.
Then they moved us to another room, further down the road. A room with a door to another room (connected room). As of that time we were in the room together with our neighbors as we could hear everything they said. They kept on talking until late at night, which kept us up and did not allow us to sleep. We asked the staff to talk to them or help us with this again the next night, nothing happened.
For a hotel that costs more then 500 euro per night, I would expect way better service, more privacy, a good bed, better rooms. It really is not wort this money.