The check in process was simple, although there is only one staff member at the desk. The luggage was taken care of by another staff member who was also very friendly. There is a single elevator up to the room. The room itself is old but can be nice if properly maintained. Unfortunately, there were stains on the bedding and the robes, the room itself wasn’t properly clean, and there was no hot water in the morning in the shower or sink. Also, the shower head was not correctly connected so the water sprayed out in every direction causing a mess in the bathroom. Overall, this could be a very nice boutique hotel if properly maintained. The location is perfect for walking to all of the main tourist attractions. However, it was pretty disappointing for the price we paid.