10/10 Excellent
Barrie
Travelled with family
10 Nov,2024
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was very spacious and well appointed with all we needed. It was clean and very central being in the heart of the Old City. The only issue we had was the communication upon arrival. Even though the apartments are advertised as U Kapra the location of our apartment was infact Ericsson Palace which was across the street. It seemed the grumpy person at Ericsson Palace didn't seem to even be expecting us and we were ushered across the street to U Kapra apartments where the receptionist there seemed to have no record of our stay. She called her manager who put her straight and we were then brought back to the Ericsson Palace apartments where we were given the the keys to our room in that building. So all great but arrival arrangements should have been better and this hassle is not welcome when you have had a long days travel and have to wait till 3om to get the room. We noticed that all reception staff at a Ericsson Palace we came across during our stay all seemed to be void of any happiness or personality.
Barrie
Stayed 3 nights in Oct 2024