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General

5.0 star property
Luxury Prague hotel in Prague 5 with a sauna

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for General

Front of property
Lobby
Interior detail
Living area
Serves lunch, dinner and brunch

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Parking available
    Parking available
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Bathrobes
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

Bar (on property)

Iron Gate Hotel & Suites Prague by BHG

Pet-friendly
Free WiFi
Restaurant
Air conditioning
9.0 out of 10, Wonderful, (1007)
The price is S$203
includes taxes & fees
24 Nov - 25 Nov
Iron Gate Hotel & Suites Prague by BHG
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About the area

Map
Svornosti, 10, Prague, PRG, 15000

What's nearby

  • Dancing House - 11 min walk - 1.0 km
  • Wenceslas Square - 4 min drive - 2.5 km
  • Old Town Square - 4 min drive - 2.9 km
  • Prague Astronomical Clock - 4 min drive - 3.4 km
  • Charles Bridge - 4 min drive - 3.4 km

Getting around

  • Zborovská Stop - 3 min walk
  • Prague-Smíchov Station - 15 min walk
  • Vaclav Havel Airport (PRG) - 31 min drive

Restaurants

  • ‪Smíchovská náplavka - ‬4 min walk
  • ‪Pivovar Staropramen - ‬5 min walk
  • ‪Potrefená husa Na Verandách - ‬5 min walk
  • ‪9Ítka - ‬3 min walk
  • ‪BON - Nádražní - ‬4 min walk

About this property

General

Luxury family-friendly hotel near Wenceslas Square
You can look forward to an airport shuttle, dry cleaning/laundry services and car hire on-site at General. For some rest and relaxation, visit the sauna. The on-site international cuisine restaurant, Viva Victoria, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
Other perks at this hotel include:
  • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
  • An electric car charging station, express check-out and express check-in
  • Supervised childcare (surcharge), a porter/bellboy and multilingual staff
Room features
All guest rooms at General have comforts, such as laptop-compatible safes and air conditioning, as well as amenities, such as free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • HDTVs with premium channels
  • Childcare services, coffee/tea makers and daily housekeeping

Languages

Czech, English, French, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Parking on site (EUR 20 per night)
  • Valet parking on site (EUR 20 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Vine Bar
  • Viva Victoria

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 1890

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • HDTV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 50.00 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.04 per person, per night, up to 60 nights.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 28 per vehicle (one-way)
  • Self-parking fee: EUR 20 per night
  • Valet parking fee: EUR 20.00 per day (in/out privileges)
  • Rollaway bed fee: EUR 50.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

General Hotel
General Prague
Hotel General
Hotel General Prague
General Hotel Prague
General Hotel
Hotel General
General Prague
General Hotel Prague

Frequently asked questions

Is General pet-friendly?

No, pets are not allowed at this property.

How much is parking at General?

Self-parking is available for EUR 20 per night. Valet parking is available for EUR 20.00 per day. Limited spots are available.

What time is check-in at General?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at General?

Checkout is at noon.

Does General provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 28 per vehicle applies.

Where is General located?

This family-friendly Prague hotel is located in the business district, within a 15-minute walk of Staropramen Brewery and Dancing House. Old Town Square and Charles Bridge are also within 2 miles (3 km). Zborovská Stop and Anděl Station are within a 5-minute walk.

General Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 335 out of 440 reviews" "
Rating 8 - Good. 90 out of 440 reviews" "
Rating 6 - Okay. 12 out of 440 reviews" "
Rating 4 - Poor. 1 out of 440 reviews" "
Rating 2 - Terrible. 2 out of 440 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely & clean, lovely competent staff. Room was very hot (even after tuning down hearing and opening window) and sloping roof was a bit of a pest.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My initial perception of this hotel were wrong. The location may be out of the circle of activities, but the staff and services make up for that. The rooms are good sized, beds are comfortable - ask for extra mattress if you like it soft - and the bath tubs are good for soaking. The breakfast gets you ready for the day. With the low cost of transportation or if you like to walk, this hotel is well worth overlooking its location.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel General is a roomy clean well run facility. The rooms are large compared to many Europe hotels, and the staff works hard to please guests. It is in a quiet neighborhood, which is good for some, although the bar is rarely used and only staffed if a guest goes down there. No one comes in from the outside. TVs are decent old flat panels, but do not have HDMI connectors for computers or devices. Breakfast buffet is excellent, and there are both subway and train stations within easy walking distance.
Stayed 7 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was exactly as noted on Expedia. No surprises. Great staff, comfortable room and perfect location. Would recommend to anyone.
Stayed 6 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room for the price. Attentive staff. Spotlessly clean. Quiet location, but so close to public transport. Twenty minute walk into town.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a very good hotel . The room was clean and quiet. Although a 40min pleasant walk along the river bank it is worth it
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very enjoyable stay. All the staff were very helpful,in particular Alexander and Veronica.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Valerie, Pasadena, California

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was very easy. Staff were very nice and helpful. Breakfast was outstanding. Dinner was excellent also. A very nice place to stay. Highly recommend
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location and the decor and the amenities
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property maintained the uniqueness of Prague’s history with furnishings and architecture.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel tucked away, close to public transport, shopping and eateries. Lovely and helpful staff.
Stayed 8 nights in Jul 2019

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, highly recommended
Great hotel, amazing service (they even turned on the sauna for me after hours). The hotel is a little piece of history with upgraded rooms and amenities, very clean and the staff is super attentive to detail
Stayed 1 night in Jun 2019

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel, would stay there again and again!
The hotel is a beautiful older hotel but has been updated wonderfully. The staff there is tremendous. We stayed last year, and when we returned, they remembered us! Every attention to detail has been met from the air conditioning (worked beautifully by the way), the food, everything! This is my favorite hotel we e ever stayed at and we have stayed at hundreds! I can’t say enough about all the staff there either. They are all wonderful people who really seem to care about their clients comforts.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms, excellent location, very friendly staff
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good value. Staff friendly & helpful. Hotel over all lovely & very clean. Breakfast fine, more so from additional menu. Complimentary sparking wine on last night. Bar always closed/empty & had to open specially; very limited drinks choice. Room105 looked into a wall. TV limited English channels. I really enjoyed my stay, but am genuinely bewildered as to how the General has a 5 star rating. For me, location was actually better than being in town centre, but I believe many visitors may be put off.
Stayed 4 nights in Jun 2019

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay at the hotel general. The staff were extremely friendly and helpful, in particular Martin, Vladimir and Veronica who could not do more to make our stay enjoyable. The room was comfortable and had really good AC which was a bonus as Prague can get rather hot! There was also a safe and minibar(didn’t use the MB). Breakfast each morning was superb, you are given unlimited hot drinks and a choice of a hot dish such as omelette, french toast, crepes etc. You also have unlimited access to the continental breakfast bar which had more than enough choice for us and really set us up for each day. The hotel is in the Andel area of prague(pronounced Anyel to the locals). There is a metro station, tramline and bus station nearby, all about a five minute walk away.
Stayed 7 nights in May 2019

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
a nice small boutique hotel in progue 5, friendly staff, very personal & friendly breakfast service, but not much else at the facility. We stayed at the roof level room with sun roof.. room was clean but too small and ceiling was too low with roof cut the room half. Location was not that great also. Metro station was about 10 min away walking and main Prague attractions like Charles Bridge were about 30 min walking distance away. There is nothing much around hotel - it was more of residential area - except a good bar around the corner. It was pleasant stay although.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb find
Fantastic service, spotlessly clean and comfortable room, delicious breakfast buffet and menu with broad choice, good location for tram/metro or walking along the river to attractions. Some good local restaurants and quiet for sleeping. Would def recommend and return.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good staff, close to metro and bus station and restaurants
Stayed 9 nights in Apr 2019