The Hotel Zags Portland

4.0 star property
Hotel with free breakfast, a quick walk to Portland State University

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Hotel Zags Portland

Interior detail
Exterior detail
Premium bedding, down duvets, pillow-top beds, in-room safe
Billiards
Restaurant
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Restaurant
  • Parking available
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly

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About the area

Map
515 Southwest Clay St, Portland, OR, 97201

What's nearby

  • Portland State University - 3 min walk - 0.3 km
  • Portland Art Museum - 6 min walk - 0.5 km
  • Oregon Health and Science University - 13 min walk - 1.1 km
  • Moda Center - 5 min drive - 2.9 km
  • Oregon Convention Center - 5 min drive - 3.3 km

Getting around

  • SW Market & 5th Stop - 1 min walk
  • Portland Union Station - 12 min drive
  • Portland International Airport (PDX) - 18 min drive

Restaurants

  • ‪Xport - ‬4 min walk
  • ‪Schmizza Pub & Grub - ‬4 min walk
  • ‪Library Taphouse & Kitchen - ‬5 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪In J Coffee - ‬4 min walk

About this property

The Hotel Zags Portland

Upscale boutique hotel near Portland State University
Located close to Portland Art Museum and Arlene Schnitzer Concert Hall, The Hotel Zags Portland provides free continental breakfast, a garden and an arcade/games room. Be sure to enjoy a meal at Zags Restaurant and Patio, the on-site bistro. Stay connected with free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also find perks such as:
  • Free bike hire, self-parking (surcharge) and an electric car charging station
  • Access to a nearby health club, concierge services and a banquet hall
  • Luggage storage, tour/ticket information and a lift
  • Guest reviews say great things about the helpful staff and location
Room features
All 174 rooms offer comforts, such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and dressing gowns. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses and down duvets
  • Bathrooms with designer toiletries and shower/bath combinations
  • LCD TVs with premium channels
  • Fridges, on-request microwaves and free infant beds

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Zags Restaurant and Patio

Family friendly

  • Arcade/game room
  • Free cot
  • In-room refrigerator
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,740 square feet of conference space
  • 24-hour business centre
  • 5 meeting rooms
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with premium digital channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between midnight and 11:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 45.00 per accommodation, per day
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 34.80 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 45.00 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between midnight and 11:00 AM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges per-night fees for additional included amenities.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Hotel Modera Portland
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Frequently asked questions

Is The Hotel Zags Portland pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 45.00 per accommodation, per day. Service animals are exempt from fees.

How much does it cost to stay at The Hotel Zags Portland?

As of 24 Nov,2024, prices found for a 1-night stay for 2 adults at The Hotel Zags Portland on 30 Nov,2024 start from S$190.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Hotel Zags Portland?

Self-parking is available for USD 40 per night.

What time is check-in at The Hotel Zags Portland?

Check-in start time: 4:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from midnight to 11:00 AM for a fee.

What time is check-out at The Hotel Zags Portland?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is The Hotel Zags Portland located?

Located in Downtown Portland, this boutique hotel is within a 10-minute walk of Portland State University, Portland Art Museum and Arlene Schnitzer Concert Hall. Pioneer Place and Oregon Health and Science University are also within 15 minutes. SW Market & 5th Stop is only a 2-minute walk and City Hall-SW 5th and Jefferson Street Station is 2 minutes.

The Hotel Zags Portland Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 568 out of 1004 reviews" "
Rating 8 - Good. 233 out of 1004 reviews" "
Rating 6 - Okay. 100 out of 1004 reviews" "
Rating 4 - Poor. 53 out of 1004 reviews" "
Rating 2 - Terrible. 50 out of 1004 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Titus

Stayed 1 night in Oct 2024

6/10 Okay

Tasha

Disliked: Staff & service
Stayed 2 nights in Nov 2024

6/10 Okay

Jennifer, Myrtle Creek

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel with excellent room in a convenient location. The room and hallway were very warm, 78 degrees, and when I turned on the air conditioning it shot up to 80. We turned it off and slept with the window open which cooled us off but was noisy. We were told individual hvac units are being installed which would make it a delightful hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Zara

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so helpful and friendly. The rooms are clean and quiet. Very comfortable stay.
Stayed 1 night in Nov 2024

8/10 Good

Therese, RAVENSDALE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has only here for about 11 hours but it looked like it would’ve been a fun place to stay at for a longer period of time!
Stayed 1 night in Nov 2024

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was in a convenient location. We were able to transit and walk everywhere. We loved that there was a games room for when we just wanted a quiet lowkey night. The S’mores in the evenings were a really nice surprise as well! Paid self-parking was underground with an entrance gate that the staff controls, so it felt really secure. The only downsides of our stay was the HEAT in the room. It was blowing out hot air even when we had set it to the lowest setting (65°F/ 18.5°C). At one point our room was at 83°F/ 28°C, which made a very uncomfortable sleep. Thankfully, there was a window we could open and the neighborhood was quiet enough for us to just have that open throughout the night and turned the fan/ AC/ heat unit off. It was the beginning of November, so the weather was still pretty mild. The shower head pressure is a really weird, and water temperature was really hard to figure out, but other than that. We enjoyed our stay a lot! Staff was really friendly and helpful! Continental breakfast was convenient and the coffee there was really good! Will likely be back if we were to visit Portland again.
Stayed 2 nights in Nov 2024

8/10 Good

Robin

Stayed 1 night in Oct 2024

10/10 Excellent

Kelsey

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great place to stay by my sons college
Stayed 1 night in Sep 2024

10/10 Excellent

Artemio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Brandon

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I booked this hotel specifically for their advertised electric vehicle charging stations included for guests. I made a 5 hour long drive for the stay, arriving to find out that the chargers were not available due to giving parking space to large tour busses instead. They offered chargers in the basement garage ($40/night) only to find out the charger was broken. I had only 1 day in Portland and I ended up spending hours of it waiting for my car to charge (and paying for the charge as well instead of the cost I had planned to include in my overall hotel stay).
Stayed 1 night in Nov 2024

6/10 Okay

Lilit

Not as expected and not as described. The room was dusty and it was never cleaned during my 3 night stay. The breakfast was poor and boring.
Stayed 3 nights in Nov 2024

6/10 Okay

Megan

Stayed 2 nights in Oct 2024

10/10 Excellent

Dena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Celsi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came to see Wicked at Keller Auditorium, walked the 2 blocks, felt safe in area doing so! Location, Room's, Game area and Restaurant, Zags is a great place to stay for a night or week!
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen, Grapevine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel. Great happy hour and game room.
Stayed 4 nights in Oct 2024

8/10 Good

Ali Haji agha

Travelled with family
Liked: Cleanliness, staff & service
Staff was perfect and friendly, l expected hot breakfast but the breakfast was boring and every day was the same .
Stayed 3 nights in Oct 2024

8/10 Good

Troy, Medford

Stayed 1 night in Oct 2024

4/10 Poor

JAQUELY

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Christina

Business traveller
Disliked: Staff & service, amenities
Check-in: very inconvenient. Three transactions from my bank account with total staying fees. I had to call the bank to cancel extra payments, and I was about to cancel my debit card! The reception staff was very stressed, but her colleague did not help. She ended up breaking down. I was asked for $200 in incidentals and 30 dollars daily for breakfast and internet. etc! When I booked, it said that amenities would be free (included). When I asked, they told me that Expedia changed the language to attract people to book through them! I had to call Expedia to help out. Staff: Other than the strange check-in experience, the staff were cool and helpful. Cleanliness: The room was not clean when I arrived. Spots on the carpet and a big spill on the curtain. Very dusty and hair is everywhere. But when I asked for the room to be cleaned, it was perfectly cleaned. Amenities and breakfast: There is a gym that is very close to the hotel which is included in the amenities. Breakfast is simple: bagels, muffins, boiled eggs, cereals, and fruits. I did not try the parking. Property: nice rooms and very walkable to almost everything around. Very close to public transportation and restaurants around. In summary, excellent location, and a nice property, but transparency and customer service need to be improved.
Stayed 7 nights in Oct 2024

10/10 Excellent

Leela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet, centrally located. I would stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Titus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible services
Stayed 2 nights in Oct 2024

6/10 Okay

Elisa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like the fact that my stay was very noisy. I could hear the room above me throughout my whole stay walking loudly and running in their room all hours of the night. Also I didn’t like the fact that their complimentary water bottle in the fridge tasted like dirty sink water. I drank it and it made me sick and threw up. Also the bed sheets were super itchy that was on my bed unsure why but very uncomfortable to sleep in.
Stayed 1 night in Oct 2024