Hotels near Port of Galveston Cruise Terminal

"I promise, I’m not a high maintenance person…ask my husband. This property was old, grungy, and not at all what I was expecting or hoping for based on pictures, reviews, etc. The staff that greeted us, straight up lied to our faces, was defense when called out on it, and we still didn’t get the right room. We had done online check-in the night before. I was given the option to select the room I wanted and the room was guaranteed to a credit card. We selected the top floor to see over the thatch-roofed bar to see the ocean. When we arrived after 14+ hours of travel, and stops at several other hotels to drop folks off, we were exhausted. We checked in at the desk and our keycard said floor 2. When I inquired, she said she had to select my room by 5pm that same day because we weren’t there. The room I had selected (518) was no longer available (even though I have a pic of the confirmation). She said there was nothing she could do. My best guess, of course, is she gave our room away because we hadn’t physically checked in yet (by 5pm…really?). I was not happy, not at all. She claimed my “pre check-in” didn’t take in the system. If that’s the case, why can I show confirmation of the room I selected? I could’ve lived with the condition of the hotel even though it was def not the “Excellent” other guests said it was. The lying, I will not tolerate. Very disappointed in this Hilton Hotel. Do not recommend, not only for character of staff, but also condition of hotel. Thanks!"

"THIS WAS THE MOST HORRIBLE PLACE TO STAY. IT WAS NOT CLEAN. WE HAD A BROKEN TV THE MANAGEMENT WAS NEVER ON-SITE. IT WAS THE MOST HORRIBLE EXPERIENCE WORSE THAN MOTEL 6. IT'S SAD THAT IT HAS THE WYNDHAM NAME ON THIS. THE SITE WAS NOTHING COMPARED TO BEING ON THE HOTEL SITE ITSELF. I FEEL LIKE WE WERE CATFISHED."

"We had no experience of, or awareness of pets during our stay. Staff was friendly and helpful. Instructionsl guest messages posted throughout the property were tasteful and helpful. Facilities for business in our room and common areas were very good."

"Ok"

"Yes only thing we would have to walk to another hotel for hot tub"

"Loved the room -- amazing views and comfortable bed. The AC ran a bit hot and cold, but otherwise great. This is picky, but the pool cushions and the cushions on the lobby wicker chairs felt thin. Go with a firmer filler when you decide to replace them. At the pool, I would recommend waitstaff circulate and take drink orders from the lounges. We probably would have ordered some but we were not going to walk over to the bar. On another decor note, the monkeys on the wall coverings brought me joy!"

"Beautiful property, friendly staff and amazing breakfast!"

"The staff is extraordinary! So friendly, so welcoming! Just stayed a quick night before a cruise but would definitely go back! Music, pool, great vibe!"

"Room was a little tired, our shower door did not close and the fire pit facing the beach that we were looking forward to was not working while we were there. "