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Mercure Centro Port Macquarie

4.5 star property
Luxury hotel with rooftop terrace and coffee shop/cafe

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Centro Port Macquarie

Exterior
Terrace/patio
View from property
Breakfast and dinner served, international cuisine
Sports facility

Reviews

8.6 out of 10

Excellent

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Housekeeping
    Housekeeping
The price is S$191
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 1 King Bed, Balcony

Premium bedding, minibar, desk, blackout curtains

Deluxe Room, 1 King Bed, Balcony

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Hydromassage showerhead
Eco-friendly toiletries
Private bathroom
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room, 1 King Bed, Balcony (Twin available on request)

Premium bedding, minibar, desk, blackout curtains

Twin Room, 1 King Bed, Balcony (Twin available on request)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed, Balcony

Premium bedding, minibar, desk, blackout curtains

Superior Room, 1 Queen Bed with Sofa bed, Balcony

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Sofa bed
Premium bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Balcony

Premium bedding, minibar, desk, blackout curtains

Standard Room, 1 Queen Bed, Balcony

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, 1 King Bed (Spa)

Premium bedding, minibar, desk, blackout curtains

Family Suite, 1 King Bed (Spa)

Highlights

Balcony
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
Electric kettle
  • Sleeps 6
  • 1 King Bed

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About the area

Map
103 William Street, Port Macquarie, NSW, 2444

What's nearby

  • Glasshouse Cultural Centre - 3 min walk - 0.3 km
  • Mid North Coast Maritime Museum Pilot Boat Shed - 7 min walk - 0.6 km
  • Town Beach - 13 min walk - 1.1 km
  • Flynns Beach - 4 min drive - 2.7 km
  • Nobbys Beach - 5 min drive - 3.6 km

Getting around

  • Wauchope Station - 19 min drive
  • Port Macquarie, NSW (PQQ) - 11 min drive

Restaurants

  • ‪KFC - ‬5 min walk
  • ‪Boost Juice - ‬2 min walk
  • ‪Port Macquarie Hotel - ‬5 min walk
  • ‪Cafe Buzz - ‬3 min walk
  • ‪Off the Hook Fish & Chips - ‬5 min walk

About this property

Mercure Centro Port Macquarie

Luxury hotel in a shopping district
You can look forward to a rooftop terrace, shopping on-site and a coffee shop/cafe at Mercure Centro Port Macquarie. The on-site international cuisine restaurant, Restaurant Synergy, offers breakfast, dinner and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
You'll also find perks such as:
  • An outdoor pool
  • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and express check-out
  • Express check-in, a banquet hall and meeting rooms
  • A vegetable garden, a front desk safe and free newspapers
  • Guest reviews speak highly of the helpful staff
Room features
All 72 rooms feature comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and free newspapers.
Other amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries and hairdryers
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, balconies and cots/infant beds

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (AUD 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 32 for adults and AUD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Restaurant Synergy

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • In a nature reserve
  • Picnic area
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30.0 per night.
Cots (infant beds) are available for AUD 10.0 per night

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately AUD 32 for adults and from AUD 15 for children
  • Secured self-parking fee: AUD 10.00 per night
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Centro Port Macquarie
Mercure Centro Port Macquarie Hotel
Mercure Centro Hotel
Mercure Centro Hotel Port Macquarie
Mercure Centro Port Macquarie
Mercure Port Macquarie
Port Macquarie Mercure
Mercure Centro Port Macquarie Hotel
Mercure Centro Port Macquarie Port Macquarie
Mercure Centro Port Macquarie Hotel Port Macquarie

Frequently asked questions

Does Mercure Centro Port Macquarie have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Mercure Centro Port Macquarie?

As of 21 Nov,2024, prices found for a 1-night stay for 2 adults at Mercure Centro Port Macquarie on 24 Nov,2024 start from S$191.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Centro Port Macquarie pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Centro Port Macquarie?

Self-parking is available for AUD 10.00 per night.

What time is check-in at Mercure Centro Port Macquarie?

Check-in start time: 2 PM; check-in end time: 9:00 PM.

What time is check-out at Mercure Centro Port Macquarie?

Checkout is at 10 AM.

Where is Mercure Centro Port Macquarie located?

Located in the heart of Port Macquarie, this luxury hotel is steps away from St Thomas Anglican Church and Port Macquarie Courthouse. Glasshouse Cultural Centre and Port Macquarie Museum are also within 5 minutes.

Mercure Centro Port Macquarie Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 444 out of 1000 reviews" "
Rating 8 - Good. 383 out of 1000 reviews" "
Rating 6 - Okay. 120 out of 1000 reviews" "
Rating 4 - Poor. 44 out of 1000 reviews" "
Rating 2 - Terrible. 9 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Edward

We arrived at the hotel for check-in, only to be told that no room was available, despite our confirmed reservation. This was incredibly disappointing, as we had made our booking well in advance and expected to have a room upon arrival. Due to this situation, we were unable to stay at the hotel and had to make alternative arrangements. We are extremely unhappy with the lack of service and would like to request a full refund, as we did not stay at the property at all. This experience was a major inconvenience and far below our expectations.
Stayed 1 night in Oct 2024

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel. Enjoyable short stay
Stayed 1 night in Nov 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Fiona

Travelled with partner
Liked: Cleanliness, staff & service
Not what I was expecting from Mercure. No view at all. There was what I think were air-con towers outside our room. They gave a constant high-pitched noise with the door closed. No point going onto the balcony. It was just too noisy. And because the door is closed all the time, the room was stuffy. The shower leaked from 3 places so the bathroom floor is wet and rust on the joints. And $10 for parking is rich when they had plenty of parking down there. It's Port Macquarie, not Sydney CBD. Well, sorry the review is long but I hope it helps both the hotel, and prospective travellers to decide..
Stayed 1 night in Oct 2024

8/10 Good

Leon

Stayed 2 nights in Sep 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location near the waterfront. Close to dining options and a major shopping centre. Heated pool is a nice bonus as well.
Stayed 1 night in Sep 2024

10/10 Excellent

Ghaith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk team was helpful Clean and tidy Recommended
Stayed 1 night in Aug 2024

10/10 Excellent

Natalie L

Stayed 1 night in Jul 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was good - a little water damage in the bathroom but overall very nice stay
Stayed 1 night in Jul 2024

8/10 Good

BEIQING

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Zulkarnain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Very central, quite
Stayed 2 nights in Jul 2024

10/10 Excellent

Cinto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel..enjoyed our stay..tv with movies option was a great help for families…will come again..
Stayed 1 night in Jun 2024

8/10 Good

matthew

Travelled with family
Liked: Cleanliness, room comfort
Not bad choice
Overall, the outdated facilities, poor service, and breakfast provided are something I don't want to remember. I had no choice but to stay here, but I cannot recommend it to others.
Stayed 1 night in Jun 2024

10/10 Excellent

Kerrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed in our stay
Overall the hotel was okay. There were a few issues that we found annoying and spoilt the overall experience of our stay. One was the elevator which was inadequate for the foot traffic. There are two set of stairs of which one set should be available to elevate the promblem.Two was the noise level which was unacceptabley high from a function. We will be not be staying at this hotel in the future
Stayed 1 night in Apr 2024

10/10 Excellent

Grant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay. Friendly and helpful staff. Bed is super comfortable. Great location- walk to everything.
Stayed 1 night in Apr 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Mathieu

Stayed 1 night in Mar 2024

4/10 Poor

Kudakwashe

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost everything was dirty in the room. I even have pics to prove it.
Stayed 2 nights in Mar 2024

8/10 Good

Nikki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely to stay, was a little noisy but otherwise good
Stayed 1 night in Mar 2024

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was upgraded without me even asking And able to park two cars secure for the price of one extremely friendly helpful staff. A great stay 🙏
Stayed 1 night in Mar 2024

10/10 Excellent

Hussain

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here for a stopover in Port Macquarie. Great service from all the staff here. Very convenient location and reasonably priced. The hotel is starting to age but very well looked after. Would stay here again!
Stayed 1 night in Mar 2024

6/10 Okay

Lynn

Booked room for 3 adults 1 child . Cups etc only for 2 . No basic plates bowels or microwave for heating baby’s food . Linen sheets and towels very thin . Had to ask for new towels that were on the floor even though room had new tiny milk delivered . Tissue box empty bin full but not emptied . Room booked said city view n partial ocean view … none of the above . Room above reception doors . Very noisey . Sorry won’t recommend or be back . So many more motels
Stayed 2 nights in Feb 2024