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Jamaica Palace Hotel

3.5 star property
Hotel with free breakfast, a quick walk to Trident Castle

Choose dates to view prices

Photo gallery for Jamaica Palace Hotel

Reception
Breakfast, lunch, dinner served; Caribbean cuisine, garden views
Food and drink
Outdoor pool, pool umbrellas
Aerial view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, individually decorated

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Garden
Patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(18 reviews)

Highlights

Garden
Patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

1 bedroom, premium bedding, in-room safe, individually decorated

Superior Room, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)

Highlights

Garden
Patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
  • 39 sq m
  • Sleeps 3
  • 2 Double Beds
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About the area

Map
Williamsfield, Port Antonio, Portland

What's nearby

  • Trident Castle - 11 min walk - 1.0 km
  • Frenchman's Cove Beach - 4 min drive - 2.3 km
  • Blue Lagoon - 6 min drive - 3.9 km
  • Rio Grande - 9 min drive - 5.7 km
  • Winnifred Beach - 10 min drive - 6.5 km

Getting around

  • Kingston (KIN-Norman Manley Intl.) - 179 min drive

Restaurants

  • ‪Boston Jerk Center - ‬11 min drive
  • ‪juici Patties - ‬10 min drive
  • ‪Roots 21 - ‬9 min drive
  • ‪KFC - ‬8 min drive
  • ‪Di Hip Strip Ultra Lounge - ‬6 min drive

About this property

Jamaica Palace Hotel

Hotel near Trident Castle
Located close to Folly Ruins and Rio Grande, Jamaica Palace Hotel provides free breakfast (local cuisine), a terrace and a coffee shop/cafe. The on-site Caribbean cuisine restaurant, Gallery Restaurant & Bar, offers breakfast, lunch, dinner and garden views. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool with pool umbrellas
  • Free self-parking
  • A banquet hall, a front desk safe and a computer station
  • Tour/ticket information, a gift shop and smoke-free property
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 80 individually furnished rooms have thoughtful touches such as premium bedding and air conditioning, in addition to amenities such as free WiFi and separate sitting areas.
More amenities include:
  • Bathrooms with baths and free toiletries
  • 32-inch TVs with cable channels
  • Private gardens, wardrobes/cupboards and separate sitting areas

Languages

Arabic, English, German, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Gallery Restaurant & Bar

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 7:00 AM and 1:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 7:00 AM and 1:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Jamaica Palace
Jamaica Palace Hotel
Jamaica Palace Hotel Port Antonio
Jamaica Palace Port Antonio
Palace Hotel Jamaica
Palace Jamaica
Jamaica Palace Hotel Hotel
Jamaica Palace Hotel Port Antonio
Jamaica Palace Hotel Hotel Port Antonio

Frequently asked questions

Does Jamaica Palace Hotel have a pool?

Yes, this property has an outdoor pool.

Is Jamaica Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Jamaica Palace Hotel?

Self-parking is free at this property.

What time is check-in at Jamaica Palace Hotel?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available from 7:00 AM to 1:00 PM for a fee.

What time is check-out at Jamaica Palace Hotel?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Jamaica Palace Hotel located?

Situated by the ocean, this hotel is 0.5 mi (0.7 km) from Trident Castle, and within 3 mi (5 km) of Blue Lagoon and Folly Ruins. Rio Grande and Port Antonio Square are also within 6 mi (10 km).

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Jamaica Palace Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 110 out of 231 reviews
Rating 8 - Good. 75 out of 231 reviews
Rating 6 - Okay. 20 out of 231 reviews
Rating 4 - Poor. 11 out of 231 reviews
Rating 2 - Terrible. 15 out of 231 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

LOVELL

Liked: Staff & service, amenities, property conditions & facilities
Quiet and safe area to vacation
Stayed 3 nights in Apr 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Boutique Hotel. I cant wait to go back
Stayed 2 nights in Apr 2025

8/10 Good

TANYA SUE

Liked: Amenities, property conditions & facilities
The front desk staff was amazing !
Stayed 1 night in Feb 2025

8/10 Good

Michaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, friendly staff, breakfast was good! The artwork is amazing, the entire place is like an art gallery, gorgeous! The pool is pretty big and fun to swim in. I had such a good stay and looking forward to returning.
Stayed 1 night in May 2025

10/10 Excellent

JANICE

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was awesome! Staff courteous
Stayed 2 nights in Apr 2025

10/10 Excellent

Dr. Patrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an enjoyable stay and will definitely return!
Stayed 2 nights in Jan 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely be back, it was a beautiful welcome and a clean, quiet stay in what felt like luxury.
Stayed 1 night in Jan 2025

6/10 Okay

Sashana

I liked the paintings, and sculptures.
Stayed 1 night in Apr 2025

8/10 Good

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, the gardens surrounding the property are immaculate. This is a classic old hotel with art work in abundance everywhere, classic period furnishings are priceless. The staff was very friendly and welcoming. Breakfast was sumptuous. We had dinner there twice and the food was delicious. You should visit to see the art of the great Ken Abondano Spencer in a part of Jamaica brimming with natural beauty.
Stayed 2 nights in May 2025

10/10 Excellent

christopher

Liked: Cleanliness, staff & service
The property was clean. Checking was easy. Food was tasty Most of the Staff very hospitality. The property could benefit from a gym and completely renovated pool.
Stayed 7 nights in Apr 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good experience. Quiet and peaceful spot. Staff was friendly.
Stayed 3 nights in Feb 2025

8/10 Good

Kean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a good location
Stayed 7 nights in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great experience. The staff was very friendly and accommodating. The setting is tranquil and is located close to most of the major attractions in that area!
Stayed 2 nights in Dec 2024

10/10 Excellent

Yonea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful and the staff was amazing their service and attentative was wonderful.
Stayed 3 nights in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant experience! The staff is friendly and accommodating! It is a very tranquil setting, great for relaxing and unwinding. We definitely enjoyed our stay and will visit again in the future!
Stayed 1 night in Jan 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Classic Palace in Paradise

Upgraded to a suite. Check-in was seamless and staff is friendly. Delicious full Jamaican or American breakfast was included.
Stayed 1 night in Feb 2025

10/10 Excellent

Rajee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love
Stayed 4 nights in Feb 2025

8/10 Good

Kerene

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 3 nights in Dec 2024

6/10 Okay

Rashadda

Liked: Staff & service, property conditions & facilities
The Jamaica Palace Hotel is beautiful and the staff we welcoming and friendly. The rooms were adequately sized. The landscape and pool are gorgeous. It was a challenge to do early check in but the staff were able to accommodate us. The cons are there’s not any dining options nearby. It requires a drive 20 mins out to find food. The hotel doesn’t provide snacks or a little cafe for quick meals.
Stayed 2 nights in Apr 2025

4/10 Poor

Jagga

Disliked: Cleanliness, amenities, property conditions & facilities
Better beds outside lamps shine into the room
Stayed 3 nights in Feb 2025

10/10 Excellent

RONSHEEKA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked two identical rooms and my friends room was noticeably smaller and not the same design on the wall so that was a bit meh but the stay was still great. Beautiful property, very nice pool. Complimentary breakfast that came with my stay was excellent. The room key was missing and the front desk person was nonchalant but again I only stayed one night so I didnt press the issue. When in Portland I would definitely stay there again.
Stayed 1 night in Apr 2025

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, felt safe and cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Rhenie Antenor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer Service
Stayed 4 nights in Nov 2024

8/10 Good

Salim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming and welcoming Hotel.
Stayed 5 nights in Oct 2023

10/10 Excellent

ERROL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property and staff
Stayed 4 nights in Jan 2024