We really enjoyed our stay at Casa Conforto, with one notable exception, the internet. The location was amazing (walkable to everything in Ponta Delgada). The staff was friendly and attentive. The room was very comfortable and clean. The towels amazing. The only reason I didn't give it a smiley face was because of the internet. It is awful!!!!! You get kicked out about every 15 minutes and have to resign back in and are directed to their Facebook page. When we questioned the staff about it they said it was for security reasons, which I find hard to believe. I've stayed at many hotels and Air B&B's, travel frequently yet have never experienced this before. If you need reliable internet, this is not the place for you.