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"Great customer service "

"A little slice of heaven. From entering to checking out the Lux goes beyond. Its incredibly clean, staff welcoming and attentive. The little touches really made our stay perfect. The rooms are so spacious, beds soft yet supportive. Daily cleaning and turn down service was always perfect. The options for food were excellent. For the 6 nights we were there the buffet was always different, the al a carte options also really varied and the skill of the chefs was amazing. We were blown away by the patisserie options and high quality food. Particular mention to Sharon and her skills with chocolate! The weather wasnt always on ourside during our stay so the current was a bit strong to swim for us but we were just unlucky due to the weather. But the beach is clean, plenty of sun loungers,and you can walk several km down to see even more views. Concerige is excellent and helped us book beginners horse riding on the beach which was loved. We would not hesitate to return! No negatives at all!! "

"Great place to be "

"Absolutely amazing as per the usual 4 seasons standard. No one comes close "

"I was able to get a room at the last minute. I was quite satisfied with the clealiness and service provided. The check-in was done in a flash and the staff are very friendly. The food was in general excellent, especially the lunch. Will definitely cone again fir a longer stay. Thank you. "

"Overall a fantastic stay for my 30th birthday! The staff are all so helpful and attentive. What we loved: Staff gave me a birthday cake surprise at dinner - thank you so much Sayid. The house keeping also decorated my bed with a happy birthday message which was so lovely. Staff were also friendly, attentive that they made sure I was comfortable as I was also pregnant. The dolce vita restaurant was delicious - thanks Kenny for serving us! Our room was comfortable, spacious and very quiet so we couldn’t hear other guests. The food at the buffet was delicious and I liked the variety. You can book a taxi from the hotel. The beach is lovely and clean and on a hot day it’s beautiful to relax there. Lots of activities at the hotel and excursions from hotel available. I also used the spa facilities and enjoyed a massage and facial. What could be improved: East of the island can be very windy and we went during the winter season and the pool was cold so maybe the hotel could add some heating to the pool. At breakfast first few days there was decafe coffee but then none so for pregnant guests etc. please ensure decafe tea and coffee is available. Also sometimes at breakfast had to wait a long time before you get tea or coffee served. At checkout the porter said it would be few mins to come get our bags from the room (we called at 11:45am) but only came after 1 hour to with the bags which was stressful as taxi to the airport was waiting so have separate checkout & checkin porter! "

"Probably the best hotel experience I’ve had! The hotel is beautiful. The beaches are incredible and the staff are the most obliging and attentive I have ever encountered. The restaurants and bars are varied and well run. There is just no limit to the good things that can be said about Shangr-la Maury!"

"The location is great and the entire property setting is beautiful. The rooms are nice and we had a lagoon room which feels even more private. The Japanese restaurant is very nice, overall the food is good. It’s still one of the great resorts in the Indian Ocean. "