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Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Wyndham Alltra Playa del Carmen Adults Only All Inclusive

6 restaurants, international cuisine
2 outdoor pools, a rooftop pool, pool cabanas (surcharge)
3 bars/lounges, 2 poolside bars, swim-up bar, beach bar
Minibar, in-room safe, desk, blackout curtains
Beach bar

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
The price is S$271
includes taxes & fees
9 Dec - 10 Dec

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 2 Double Beds

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds

Highlights

Patio
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Minibar
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

Highlights

Patio
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Minibar
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 2 Queen Beds

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Minibar
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Minibar
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Minibar
  • 40 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 2 Queen Beds, Ocean View

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Minibar
  • 40 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Oceanfront

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed, Oceanfront

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Minibar
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront (Master)

Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Oceanfront (Master)

Highlights

Balcony
Separate sitting area
Air conditioning
LED TV
Sofa bed
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 95 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Beachfront Walk-Out)

View from room

Junior Suite, 1 King Bed (Beachfront Walk-Out)

Highlights

Patio
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Minibar
  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Oceanfront (Master)

Minibar, in-room safe, desk, blackout curtains

Premium Suite, 1 Bedroom, Oceanfront (Master)

Highlights

Balcony
Separate sitting area
Air conditioning
LED TV
Sofa bed
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 98 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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3 outdoor pools, pool cabanas (surcharge), pool umbrellas

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

Pool
Hot tub
All-inclusive
Spa
8.8 out of 10, Excellent, (1255)
The price is S$563
includes taxes & fees
9 Dec - 10 Dec
Hilton Playa del Carmen, an All-Inclusive Adult Only Resort
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About the area

Map
Constituyentes Number 1, Playa del Carmen, QROO, 77710

What's nearby

  • Mamitas Beach - 2 min walk - 0.2 km
  • Quinta Alegría Shopping Mall - 3 min walk - 0.3 km
  • Quinta Avenida - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 3 min walk - 0.3 km
  • Playa del Carmen Maritime Terminal - 17 min walk - 1.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Lobby Bar - ‬1 min walk
  • ‪Los Aguachiles - ‬2 min walk
  • ‪La Parrilla Playa - ‬2 min walk
  • ‪Café México - ‬1 min walk
  • ‪Pelicano's - ‬2 min walk

About this property

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Upscale all-inclusive hotel near Quinta Avenida
Playa del Carmen Main Beach and Mamitas Beach are located near Wyndham Alltra Playa del Carmen Adults Only All Inclusive, which provides 2 poolside bars, a swim-up bar and a beach bar. This hotel is a great place to bask in the sun with a white sand beach and beach cabanas. Indulge in a manicure/pedicure, a hot stone massage and a body treatment at the on-site spa. Be sure to enjoy a meal at any of the 6 on-site restaurants, which feature international cuisine and more. Yoga classes are offered at the gym; the property also has a free daily manager's reception, a rooftop terrace and shopping on-site. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • 2 outdoor pools with cabanas, sunloungers and pool umbrellas
  • A rooftop pool, a lift and beach towels
  • A porter/bellboy, wedding services and concierge services
  • 2 meeting rooms, bike parking and a living plant wall
  • Guest reviews give top marks for the dining options, breakfast and pool
Room features
All 287 rooms offer comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches such as late-night room service and free WiFi. Guest reviews highly rate the cleanliness, size rooms at the property.
Other conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • 55-inch LED TVs with cable channels
  • Eco-friendly cleaning products, coffee/tea makers and daily housekeeping

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bella
  • Brasas
  • Off The Hook
  • Ventanas
  • Zarape

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1999
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting

We should mention

Pool access available from 8:00 AM to 8:00 PM
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Panama Jack Resorts Playa del Carmen All Inclusive
Panama Jack Resorts Playa del Carmen All Inclusive Adults Only
Wyndham Alltra Playa del Carmen Adults Only All Inclusive Hotel

Frequently asked questions

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have a pool?

Yes, this property has 2 outdoor pools. Pool types include rooftop pools. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

As of 3 Dec,2024, prices found for a 1-night stay for 2 adults at Wyndham Alltra Playa del Carmen Adults Only All Inclusive on 9 Dec,2024 start from S$271.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Wyndham Alltra Playa del Carmen Adults Only All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive doesn't offer parking.

What time is check-in at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included.

Where is Wyndham Alltra Playa del Carmen Adults Only All Inclusive located?

Located in Downtown Playa del Carmen, this beachfront hotel is in a shopping district, just steps away from Mamitas Beach and Playa del Carmen Main Beach. Quinta Avenida and Playa del Carmen Maritime Terminal are also within 1 mile (2 km).

Wyndham Alltra Playa del Carmen Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1492 out of 2629 reviews" "
Rating 8 - Good. 636 out of 2629 reviews" "
Rating 6 - Okay. 283 out of 2629 reviews" "
Rating 4 - Poor. 102 out of 2629 reviews" "
Rating 2 - Terrible. 116 out of 2629 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

TIMOTHY

Liked: Cleanliness, staff & service
Stayed 7 nights in Nov 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their Custer service is awesome. The food is great, beaches are beautiful. Great local shops and food. Rooms are awesome. But, their customer service…. omg extremely satisfied. I will definitely come back. Kudos to a great staff!!!!
Stayed 5 nights in Nov 2024

8/10 Good

Shelagh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are not fussy about the food then you will like this Hotel
Stayed 7 nights in Nov 2024

8/10 Good

Kara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic.
Stayed 10 nights in Nov 2024

6/10 Okay

Christian

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good spot since it is at a walking distance from all the activity and night life. The beach is not great, but you still have access to the sea. Overall the hotel was ok.
Stayed 3 nights in Nov 2024

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining was exceptional especially for an all-inclusive. Restaurants were 5 star experiences. I was surprised at how good they were! Especially the Italian restaurant with its 7 courses. The buffet had many options and the fresh fruit and natural drinks in the morning were my favorite. Quiet hotel, bar closes at 11 and music is off by 9:30ish. The staff was excellent, professional and worked with pride. The hostesses at the buffet, steakhouse and Italian spot (a red head, Alejandro & Mayra Vasquez) were always going above and beyond. They would always greet you with a smile, had a sense of urgency and enthusiasm while remembering your name and room number. Luis at check in was very helpful and helped me with an upgrade to an ocean view. Highly recommend paying extra for the ocean view. If you love the beach however, this hotel is not for you. The beach available is tiny and you could only put your feet in the water. As it is filled with large rocks and coral. The water is crystal clear. A 5 minute walk down to the Hyatt gives you a beautiful beach. You can walk through the beach to it. Beaches are public, so you will be amongst locals. Pool was dirty and closed at sunset. Nighttime entertainment 8-8:45pm was top-notch. Hyatt review: The Hyatt is huge, modern and beautiful vegetation, but the food options are limited and it’s very very quiet. It is used more for large gatherings in the ballroom.
Stayed 8 nights in Nov 2024

10/10 Excellent

Hernan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and would recommend
Stayed 3 nights in Nov 2024

10/10 Excellent

Scott Wilson, Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, less than an hour from CUN (airport) beside ferries to Cozumel and an easy start point for any day excursions. Even though hurricanes have taken the immediate beach, a 5 min walk takes you to a pristine beach! Pool area was also amazing. Staff were very friendly and accommodating! Food was delicious, great options we especially appreciated the coffee/ice cream bar, maybe too much! See you again
Stayed 7 nights in Nov 2024

10/10 Excellent

Claudia

Stayed 7 nights in Nov 2024

8/10 Good

Carmen Clarissa

Stayed 5 nights in Nov 2024

10/10 Excellent

adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this property many times and love it. Staff are amazing, resort and dining are great, and its on the beach right in the middle of town. Checks all of our boxes and never disappoints.
Stayed 11 nights in Nov 2024

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very friendly and welcoming. Lots of things to do, great beach, good dining options and super close to downtown PDC.
Stayed 7 nights in Nov 2024

10/10 Excellent

Hemant

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time at this resort. The staff was amazing and very helpful and welcoming. The pool is amazing and daily activities in resort is great. Food was limited and repetitive in buffet and the restaurants has limited number of options. Overall the stay was amazing and it's worth every penny.
Stayed 4 nights in Nov 2024

10/10 Excellent

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything except I was disappointed the “beach”water wasn’t a beautiful blue
Stayed 4 nights in Nov 2024

10/10 Excellent

Girish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be nice if you provide transportation to and from the hotel
Stayed 5 nights in Nov 2024

10/10 Excellent

Amanda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there for a conference (at another location) in November 2024, therefore wasn't able to use a lot of the amenities, but what I did you was fantastic. Food was amazing at the Italian restaurant!! A few notes: not much beach area and the street that leads from the beach is noisy at night. I suggest ear plugs :-)
Stayed 8 nights in Nov 2024

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time staying at an all inclusive and we are so glad it was here! Everything was great from start to finish and the views were beautiful, food was fantastic & they have so many options. We had an even better time thanks to the hospitality and friendliness of Sebastian who is one of the bartenders at the resort he was the BEST!! Will definitely be visiting again!
Stayed 4 nights in Nov 2024

10/10 Excellent

Bianca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, great place to stay. We enjoyed the food, on-site entertainment, and close proximity to the Playa Del Carmen strip. Rooms are a great size. You can tell the property has aged (visible repairs and cracked tiles) but it's clean. Spa prices are a little high but perhaps it's comparable to the other hotels in the area. We definitely recommend this hotel to others and we will come back.
Stayed 4 nights in Nov 2024

4/10 Poor

Kittona

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The AC in the room wasn’t working properly the housekeeper only came twice n we was there for 5 nights we had to kept calling for towels the bars don’t open until 11 n close at 11 some all inclusive the staff was very nice the food wasn’t the best at the hotel my the restaurant was great n the alcohol was water down I could taste it all the drinks was mostly water I was very disappointed
Stayed 5 nights in Nov 2024

8/10 Good

Ana Raquel

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing and very courteous. The rooms were very clean and all the amenities were great.
Stayed 4 nights in Nov 2024

8/10 Good

Samvit

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Their Room Service is Not Upto the Mark
Stayed 4 nights in Nov 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Raymund Matthew Fernandez

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found a cockroach in our room on one of the days during our stay. Other than that, everything else was perfect.
Stayed 5 nights in Nov 2024

10/10 Excellent

Kevin, San Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and friendly from the beginning. Got more than a welcome drink when we first arrived. Everything about the property was explained in great detail which was so helpful for how short our stay was. Took care of the dinner reservations and return transportation immediately. Also booked a couples massage at the spa. The spa was incredible. The massage was the most soothing and relaxing massage that I've had. If you're gonna go to this resort, get an 80 minute massage; you won't be disappointed. The property is also very close to the shopping (about 2 blocks).
Stayed 3 nights in Nov 2024