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The St. Regis Kanai Resort, Riviera Maya

5.0 star property
Luxury hotel on the beach, with 5 outdoor swimming pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The St. Regis Kanai Resort, Riviera Maya

5 outdoor pools, open 7:00 AM to 7:00 PM, pool cabanas (surcharge)
Private beach, white sand, free beach shuttle, beach cabanas
View from room
Exterior
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Spa
    Spa
The price is S$1,182
includes taxes & fees
16 Dec - 17 Dec

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Grand Room, 2 Queen Beds, Ocean View

Down duvets, minibar, in-room safe, individually decorated

Grand Room, 2 Queen Beds, Ocean View

Highlights

Deck/patio
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed, Ocean View

Down duvets, minibar, in-room safe, individually decorated

Grand Room, 1 King Bed, Ocean View

Highlights

Deck/patio
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
  • 55 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Terrace, Ocean View

Down duvets, minibar, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, Terrace, Ocean View

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 2 Bedrooms, Ocean View, Corner

Down duvets, minibar, in-room safe, individually decorated

Presidential Suite, 2 Bedrooms, Ocean View, Corner

Highlights

Deck/patio
Separate dining area
Individually furnished
Individually decorated
Private plunge pool
Private outdoor hot tub
Air conditioning
Connecting rooms available
  • 215 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Terrace, Ocean View

Down duvets, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Terrace, Ocean View

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
  • 55 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for John Jacob Astor Suite

Down duvets, minibar, in-room safe, individually decorated

John Jacob Astor Suite

Highlights

Deck/patio
Separate dining area
Individually furnished
Individually decorated
Private pool
Private outdoor hot tub
Air conditioning
Connecting rooms available
  • 159 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for St. Regis Suite

Down duvets, minibar, in-room safe, individually decorated

St. Regis Suite

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
  • 105 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Caroline Astor Suite

Down duvets, minibar, in-room safe, individually decorated

Caroline Astor Suite

Highlights

Deck/patio
Separate dining area
Individually furnished
Individually decorated
Private pool
Private outdoor hot tub
Air conditioning
Connecting rooms available
  • 159 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for St. Regis Suite

Down duvets, minibar, in-room safe, individually decorated

St. Regis Suite

Highlights

Deck/patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
  • 55 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Atlas Suite

Down duvets, minibar, in-room safe, individually decorated

Atlas Suite

Highlights

Deck/patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 105 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for St. Regis Suite with Plunge Pool

Pool

St. Regis Suite with Plunge Pool

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
  • 105 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Riviera Luxe Room

Down duvets, minibar, in-room safe, individually decorated

Riviera Luxe Room

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
  • 55 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

On the beach, white sand, beach cabanas, sun-loungers
The Riviera Maya EDITION At Kanai
Pool
Hot tub
Spa
Pet-friendly
9.6 out of 10, Exceptional, (36)
The price is S$936
includes taxes & fees
8 Dec - 9 Dec
The Riviera Maya EDITION At Kanai
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About the area

Map
Paseo Kanai 15, Solidaridad, Playa del Carmen, QROO, 77730

What's nearby

  • Maroma Beach - 1 min walk - 0.0 km
  • El CamaleĆ³n Mayakoba Golf Course - 15 min drive - 7.9 km
  • Tres Rios Ecopark - 15 min drive - 6.1 km
  • Gran Coyote Golf - 16 min drive - 10.7 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 16 min drive - 11.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 45 min drive

Restaurants

  • ā€ŖBlack & White - ā€¬16 min drive
  • ā€ŖBeach Bar - ā€¬17 min drive
  • ā€ŖJaal-Ha - ā€¬17 min drive
  • ā€ŖPajarito - ā€¬15 min drive
  • Chaya

About this property

The St. Regis Kanai Resort, Riviera Maya

Luxury hotel near El CamaleĆ³n Mayakoba Golf Course
Located close to Gran Coyote Golf, The St. Regis Kanai Resort, Riviera Maya provides 2 beach bars, 4 poolside bars and a terrace. With a private beach, beachfront dining and beach cabanas, this hotel is the perfect place to soak up some sun. Indulge in a body scrub, a body treatment and a deep-tissue massage at The St. Regis Spa, the on-site spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. In addition to shopping on-site and a coffee shop/cafe, guests can connect to free in-room WiFi, with a speed of 250+ Mbps (good for 3ā€“5 people or up to 10 devices).
You'll also find perks such as:
  • 5 outdoor pools with cabanas, sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Cooked-to-order breakfast (surcharge), a beach club on-site and multilingual staff
  • A lift, a banquet hall and a porter/bellboy
  • Guest reviews speak highly of the helpful staff
Room features
All 124 individually furnished rooms boast comforts, such as wet bars and laptop-compatible safes, as well as perks, such as air conditioning and dressing gowns.
Extra amenities include:
  • Recycling and LED light bulbs
  • Rainfall showers, separate baths/showers and children's dressing gowns
  • 55-inch Smart TVs with cable channels
  • Decks/patios, wardrobes/cupboards and free infant beds

Languages

Catalan, English, French, German, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3ā€“5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 40 to 50 per person
  • 2 beach bars
  • 4 poolside bars
  • 5 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Chaya
  • Jack's Club
  • Riviera
  • The Beach Club
  • Toro

Family friendly

  • 5 outdoor pools
  • Free cot
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 3 floors
  • 9 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2023
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's robes
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Espresso maker
  • Minibar
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 1775.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 40 to 50 per person
  • Rollaway bed fee: MXN 1775.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does The St. Regis Kanai Resort, Riviera Maya have a pool?

Yes, this property has 5 outdoor pools. Pool access is from 7:00 AM to 7:00 PM.

How much does it cost to stay at The St. Regis Kanai Resort, Riviera Maya?

As of 21 Nov,2024, prices found for a 1-night stay for 2 adults at The St. Regis Kanai Resort, Riviera Maya on 16 Dec,2024 start from S$1,181.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The St. Regis Kanai Resort, Riviera Maya pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total). A cleaning fee of MXN 5000 also applies.

How much is parking at The St. Regis Kanai Resort, Riviera Maya?

Self-parking and valet parking are free at this property.

What time is check-in at The St. Regis Kanai Resort, Riviera Maya?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at The St. Regis Kanai Resort, Riviera Maya?

Checkout is at noon.

Where is The St. Regis Kanai Resort, Riviera Maya located?

This Maroma hotel is on the beach, 4.9 mi (7.9 km) from El CamaleĆ³n Mayakoba Golf Course, and within 12 mi (20 km) of Gran Coyote Golf and Quinta Avenida. Playa del Carmen Maritime Terminal and Playacar Golf Club are also within 12 mi (20 km).

The St. Regis Kanai Resort, Riviera Maya Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 48 out of 59 reviews" "
Rating 8 - Good. 6 out of 59 reviews" "
Rating 6 - Okay. 1 out of 59 reviews" "
Rating 4 - Poor. 1 out of 59 reviews" "
Rating 2 - Terrible. 3 out of 59 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Aylar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, modern, good service and food.
Stayed 5 nights in Sep 2024

10/10 Excellent

Aylar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Aylar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean, new hotel. Excellent service and good food. Nothing to complain about.
Stayed 5 nights in Sep 2024

10/10 Excellent

Livia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach is stunning, and the service was top-notch without feeling pushy. My room had incredible views of the ocean and mangroves. The food was also fantastic, with plenty of delicious options. Overall, itā€™s the perfect place to relax and enjoy the beauty of the Riviera Maya.
Stayed 1 night in Sep 2024

10/10 Excellent

Isabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was Incredible!!! It is build on mangroves and surrounded by them. One of the most beautiful hotels. Amazing service. They had activities for everyone in the family; various pools, restaurants, beach, spa, kidā€™s club, library, curated stores. We had a birthday party here and we had people of all ages and everyone left with a happy heart.
Stayed 4 nights in Sep 2024

10/10 Excellent

Rodrigo Baeza

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
El hotel esta increible, las instalaciones muy bien. El servicio en albercas tiene que mejorar, se tardan mas de 1 hora en traer cualquier cosa. TambiƩn la limpieza de los cuartos tienen que hacerla mejor
Stayed 4 nights in Aug 2024

10/10 Excellent

Zinaida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful new hotel
I Never write hotel reviews... but my stay this time was exceptional so here it goes. The hotel is new and well integrated into the mangroves by keeping a large portion of the forest intact. You can often see a wild animal walk by. The hotel itself was only open in 2022 and is beautiful in every way. Restaurants are great, and the beach and the pools are beautiful, warm, and pleasant. I will try to come back one day.
Stayed 4 nights in Aug 2024

8/10 Good

Jonathan

Stayed 6 nights in Jul 2024

4/10 Poor

Maricarmen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Terrible food and serviceā€¦ sĆŗper over priced
Stayed 1 night in Jul 2024

10/10 Excellent

Philip

Stayed 5 nights in Jul 2024

10/10 Excellent

Chaya

Stayed 2 nights in Jun 2024

10/10 Excellent

Alethia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Great food! Excellent service!
Stayed 3 nights in Jun 2024

10/10 Excellent

LianFei

We had an amazing time in here, thanks to all the staff.
Stayed 5 nights in Jun 2024

10/10 Excellent

jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible property with amazing staff!
Stayed 2 nights in Apr 2024

10/10 Excellent

Suhair Adi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and amazing service!
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of kids
Loved this hotel! But.. itā€™s not a romantic place for couples. There are ALOT of children.. there is an adult only beach club area which was great!! ā€¦ youā€™ll be around lots of kids at the restaurants and shared spaces. Feedback: limit how many ppl per room allowed and a separate building for adults only. (My room was next to a large, super loud family with 3 kids, parents and a grandparent in normal room.. not a suite! Making it hard to enjoy outdoor area, thankfully only had 1 night with themā€¦ I would have left if it was longer) Service was great, food amazing. Hesitant to go back only based on spending as much as I did and it feeling like Disney, unable to relax.
I got the room with a plunge pool.
Toro was great.
Stayed 5 nights in Mar 2024

10/10 Excellent

AKOP, Northridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, canā€™t wait to go back
Stayed 4 nights in Mar 2024

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best of the best in Rivera Maya
Highly recommend the St Regis Kanai. Beautiful location, great service, amazing staff.
Stayed 4 nights in Mar 2024

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just came back from the st regis kanai and already planning on coming back. Iā€™ve stayed at many top resorts around the world and this was the best resort Iā€™ve ever stayed at. The service is unmatched here everyone is so kind and so accommodating. The food was amazing we enjoyed every meal we ate especially toro we went every night. Frank and victor at toro were so kind and took such great care of us. Antonio at the pool was amazing he went out of his way everyday to make sure we were happy thank you for making our vacation even more amazing. The housekeeping staff are the best Iā€™ve seen 10/10. The spa was so beautiful and the staff were so kind and so helpful. Thank you st regis kanai for the most amazing experience weā€™ve ever had in Mexico.
Stayed 4 nights in Mar 2024

2/10 Terrible

Ara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
bad experience by staff and Chaya restaurant food presentation not well trained staff
Stayed 1 night in Feb 2024

8/10 Good

John Graeber,

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I received a welcome email from the St Regis. However, when I replied to indicate that this was a trip for our engagement, and to inquire about restaurant reservations, no one replied and I emailed the resort twice prior to arrival. Also, we paid an upgrade fee to have a room with a plunge pool. However, when the pool is running, there was a constant gurgling noise that was very distracting and I had to contact the front desk or our Butler on three different occasions to have maintenance come correct it. Lastly, we ordered two margaritas at the pool bar and the price quoted was $400 MXN (each); however, we were charged significantly more than the price on the menu. Overall, the resort is gorgeous there are still some kinks that need to be ironed out to receive a 10 out of 10.
Stayed 3 nights in Jan 2024

10/10 Excellent

Shannan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A 5 Star Experience
The resort is wonderful! Very unique architecture, excellent service, amazing food. It truly is a 5 star property where you can relax and be pampered! Highlight was dinner at Toro and our tequila tasting experience with Mario at the St. Regis bar! Pool and beach area is perfection!
Stayed 4 nights in Jan 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I stayed the weekend before Thanksgiving for a relaxing getaway. The property is essentially brand new and our suite was the nicest hotel room I've ever stayed in. Pool service and butler were exceptional. The hotel is a little sleepy, but if your looking for a getaway to relax this is the hidden gem you've been looking for.
Stayed 3 nights in Nov 2023

10/10 Excellent

Magdi

Stayed 5 nights in Nov 2023

8/10 Good

SAILESH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023