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The Royal Haciendas All Inclusive

4.0 star property
Stylish property on the shore with 6 outdoor swimming pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Royal Haciendas All Inclusive

Exterior
6 outdoor pools, pool umbrellas, pool loungers
On the beach, white sand, sun-loungers, beach umbrellas
Pillow-top beds, in-room safe, individually decorated
Aerial view
VIP Access

Reviews

8.8 out of 10

Excellent

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • Breakfast included
  • All-inclusive
  • Bar
  • Hot tub
  • Pool
  • Room service
The price is S$382
includes taxes & fees
15 Dec - 16 Dec

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Suite, 1 Bedroom, Beach View, Beachfront

In-room dining

Deluxe Suite, 1 Bedroom, Beach View, Beachfront

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 97 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Single Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

Pillow-top beds, in-room safe, individually decorated

Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 134 sq m
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Murphy Beds

View all photos for Deluxe Room, 2 Double Beds, Beachfront

Pillow-top beds, in-room safe, individually decorated

Deluxe Room, 2 Double Beds, Beachfront

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
HDTV
  • 37 sq m
  • Beach view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Junior Suite 2 Children Stay Free

Pillow-top beds, in-room safe, individually decorated

Deluxe Junior Suite 2 Children Stay Free

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
HDTV
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Ocean View

43-inch plasma TV with satellite channels, TV

Deluxe Suite, 1 Bedroom, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 97 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Murphy Beds

View all photos for Run of the House

Pillow-top beds, in-room safe, individually decorated

Run of the House

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
HDTV
Blackout curtains
  • 37 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Villa

Pillow-top beds, in-room safe, individually decorated

Deluxe Villa

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 134 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Murphy Beds

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includes taxes & fees
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About the area

Map
Playa del Carmen, QROO

What's nearby

  • Gran Coyote Golf - 8 min drive - 4.7 km
  • Playa Xcalacoco - 11 min drive - 4.4 km
  • Quinta Avenida - 13 min drive - 9.8 km
  • Playa del Carmen Main Beach - 13 min drive - 9.8 km
  • Punta Esmeralda Beach - 13 min drive - 8.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 42 min drive

Restaurants

  • ‪The Fives Plaza - ‬5 min drive
  • ‪La Laguna - ‬14 min walk
  • ‪Arezzo - ‬5 min drive
  • ‪Breeze Pool Bar - ‬5 min drive
  • ‪Lizards Pool Bar & Terrace - ‬5 min drive

About this property

The Royal Haciendas All Inclusive

Upscale all-inclusive property near Playa del Carmen Main Beach
A free breakfast buffet, 2 poolside bars and a swim-up bar are just a few of the amenities provided at The Royal Haciendas All Inclusive. This property is a great place to bask in the sun with a white sand beach, beachfront dining and sunloungers. Indulge in a facial, a massage and a body treatment at the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner and Asian cuisine. The health club offers fitness classes and yoga classes; other things to do include kayaking, beach volleyball and basketball. Free in-room WiFi is available to all guests, along with a corner/local shop and a terrace.
Other perks include:
  • 6 outdoor pools and a children's pool, with sunloungers, pool umbrellas and a lifeguard on site
  • Free valet parking
  • Free bike hire, 2 outdoor tennis courts and express check-out
  • Babysitting (surcharge), luggage storage and a lift
  • Guest reviews say great things the family-friendly amenities, beach locale and pool
Room features
All 252 individually furnished rooms boast comforts, such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches, such as air conditioning and dressing gowns. Guest reviews highly rate the cleanliness, overall comfort rooms at the property.
Other conveniences in all rooms include:
  • Free toiletries and hairdryers
  • 43-inch HDTVs with satellite channels
  • Wardrobes/cupboards, balconies and recycling

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkelling

Land activities

Cycling
Fitness facilities
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kinokó
  • La Palapa del Sol
  • Los Murales
  • Pizza Luna
  • Sol y Luna Grill

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • Lift

More

  • 18 buildings
  • 4 floors
  • Built in 2006
  • Designated smoking areas
  • Lifeguards
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch HDTV with satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 25

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 600
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 1.96 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 600 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Royal Haciendas
Royal Haciendas All Inclusive
Royal Haciendas All Inclusive Playa del Carmen
Royal Haciendas Playa del Carmen
Royal Haciendas Hotel
The Royal Haciendas Hotel Playa Del Carmen
Royal Haciendas All Inclusive All-inclusive property

Frequently asked questions

Does The Royal Haciendas All Inclusive have a pool?

Yes, this property has 6 outdoor pools and a children's pool.

How much does it cost to stay at The Royal Haciendas All Inclusive?

As of 3 Dec,2024, prices found for a 1-night stay for 2 adults at The Royal Haciendas All Inclusive on 15 Dec,2024 start from S$382.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Royal Haciendas All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Royal Haciendas All Inclusive?

Valet parking is free at this property.

What time is check-in at The Royal Haciendas All Inclusive?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at The Royal Haciendas All Inclusive?

Checkout is at 11 AM. Late checkout is available for USD 600 (subject to availability).

Are there all-inclusive benefits at The Royal Haciendas All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, kayaking, sailing and more.

Where is The Royal Haciendas All Inclusive located?

Nestled on the beach, this Grand Coral property is within 3 mi (5 km) of Chun-Zumbul (diving site), Playa del Carmen Main Beach and Quinta Avenida. Playa Xcalacoco and Punta Esmeralda Beach are also within 1 mile (2 km).

The Royal Haciendas All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 961 out of 1623 reviews" "
Rating 8 - Good. 382 out of 1623 reviews" "
Rating 6 - Okay. 161 out of 1623 reviews" "
Rating 4 - Poor. 65 out of 1623 reviews" "
Rating 2 - Terrible. 54 out of 1623 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rajpal Singh

Stayed 7 nights in Nov 2024

8/10 Good

Danielle Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at the Royal Haciendas was lovely but there are some pros and cons you should way depending on what you like and value the most! This is based off our all inclusive package. Pros: -amazing staff and service. The staff here are very kind and very attentive. You get drink and food service at the pool and beach. And free room service with the all inclusive package. -great food. The buffet is smaller than I expected but all the food that is there and at all the restaurants is so delicious. There’s 2 pool side snack bars and 2 A La Carte restaurants, the buffet and lobby bar. We didn’t eat a single bad thing here - pools are very clean and nice to swim in - lots of activities you can participate in Pro/Con: the beach area is very small and rocky but still beautiful to look at. Because it is rocky is makes for really good snorkeling. But if you want to swim in the ocean it is not the best. However a little walk away and your at another resorts beach which is beautiful and perfect to swim in. Cons: - mattresses are somewhat uncomfortable and hard. - no night life. Things close down here pretty quick. There was 2 shows at night but most are over around 9/9:30 ish. There is no permanent stage but one that they temporarily set up. -The lobby bar also closes at 10:30 so not much drinking past then. No 24 hr bar. - little foliage around the resort so there’s not a ton of wild life, only local birds that we saw. Overall we had a great experience!

10/10 Excellent

Brock

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Very clean, great service, very good pool options, good food. Great suite rooms for a family with kids.
Stayed 7 nights in Nov 2024

10/10 Excellent

Erilberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family had a great experience during our trip. We would recommend to anyone looking to have a relaxing experience that has all the conveniences you will be looking for in an all inclusive resort.
Stayed 4 nights in Nov 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Alban

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge property with something for everyone
Stayed 7 nights in Nov 2024

8/10 Good

Marius Petru

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice. We received a friendly welcome and a VIP room upgrade. I wish we had been informed ahead of time that the beach is not accessible due to strong currents that made the beach unsafe. Overall, the staff is friendly and they have a nice program for kids. The food was average.
Stayed 5 nights in Nov 2024

8/10 Good

Roberto, Fontana

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is very clean and safe, staff is really nice overall a good place. However, it's super quiet, if your looking for music and entertainment this place is not for you. It more of a retirement environment with older people in their late 50s. It not bad if this is what you like. The food at the buffet could be a bit better, but for families its really safe.
Stayed 4 nights in Nov 2024

10/10 Excellent

Inga

Stayed 6 nights in Nov 2024

2/10 Terrible

Seung Ki

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The moment you set foot they pair you up with a time share agent. They harrass you by following you to your room and they even cancel your reservation to the two restaurants that are falsely advertised as being available as inclusive. You are on your own after that, no one is there to walk you around the premise and explain about the place. The experience ruined our vacation from day one.
Stayed 3 nights in Nov 2024

6/10 Okay

Marcos Anthony

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great except for the fact that the room i stayed in or better said the bed i stayed in had bed bugs so i woke up with a lot of bites on my legs other then that everything else was great .
Stayed 5 nights in Nov 2024

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time going and can’t wait to go back! Beautiful hotel, friendly staff, great rooms, good food and amazing grounds! Lots of fun being there!
Stayed 8 nights in Oct 2024

10/10 Excellent

Regina, North Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was excellent with good food, nice service and staff, great gym, super clean and well maintained. The only drawback is the beach which has been affected by erosion, bit we were still able to enjoy it.
Stayed 7 nights in Nov 2024

8/10 Good

Milica

Travelled with family and small children
It was good vacation.
Stayed 10 nights in Nov 2024

10/10 Excellent

Vera

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and space are great. The food is really good. The property is great. Everything was good and we really enjoyed our stay.
Stayed 9 nights in Nov 2024

10/10 Excellent

Daniel Michel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent quality and service
Stayed 6 nights in Nov 2024

10/10 Excellent

Alex

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great very clean and friendly staff. The only negative was the beach it was not clear beach like on the pictures. My kids were looking forward to being in the beach but it was full of what looked like wood or tree roots. This was a big let down for us.
Stayed 6 nights in Nov 2024

10/10 Excellent

Aaron Edison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manuel at the pool bar was awesome. The beach has been destroyed by hurricanes. They are working to restore it but not much of a beach to walk or sit on.
Stayed 14 nights in Nov 2024

4/10 Poor

Ashley

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The pictures are misleading when it comes to the beach. There is hardly and beach and the beach they had is terrible. Bring water shoes because you are going over rocks and mud just to get into the water. The dinner options are limited. If you are not a member it is hard to get reservations in the restaurants. To me it seemed like unless you were a member, staff was not very friendly and would go to members to help first before coming to me and my family.
Stayed 4 nights in Nov 2024

10/10 Excellent

Susan Kay

Travelled with family
Every staff member we encountered were friendly and helpful.
Stayed 7 nights in Nov 2024

10/10 Excellent

Norma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean resort with lovely one bedroom suites. Nice pools and hot tubs and great food and beverage service poolside. Would like to see more entertainment in the evenings and more poolside activities.
Stayed 10 nights in Nov 2024

8/10 Good

Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited shortly after a hurricane and the beach was closed the week we were present. We had been here before and the beach was nice and close and well maintained. This time most of the beach was washed away. Still a great visit the beach was the only down side.
Stayed 6 nights in Nov 2024

8/10 Good

Anibal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a Time Share property, I would've preferred disclosure on that, not a big fan of time shares.
Stayed 4 nights in Nov 2024

10/10 Excellent

Noe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great
Stayed 5 nights in Nov 2024

8/10 Good

Jennifer Lisa

Travelled with family and small children
Super clean, very well maintained, excellent staff, great food. Pools are great. Beach is in rough shape but it’s being addressed. Rooms have lots of space
Stayed 5 nights in Nov 2024