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Princess Family Club Riviera - All Inclusive

5.0 star property
Luxury resort on the beach, with 12 outdoor pools

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Photo gallery for Princess Family Club Riviera - All Inclusive

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Meeting facility
Sports facility
On the beach, white sand, sun-loungers, beach umbrellas
Free minibar, in-room safe, desk, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • All-inclusive
  • Bar
  • Breakfast included
  • Parking included
  • Housekeeping
The current price is S$399
includes taxes & fees
4 Mar - 5 Mar

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Family Room (Club)

Free minibar, in-room safe, desk, iron/ironing board

Family Room (Club)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Ceiling fan
  • 58 sq m
  • Sleeps 5
  • 1 King Bed and 3 Single Bunk Beds OR 2 Double Beds and 1 Single Sofa Bed

View all photos for Family Room, Pool Access (Club)

Free minibar, in-room safe, desk, iron/ironing board

Family Room, Pool Access (Club)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Ceiling fan
  • 59 sq m
  • Sleeps 5
  • 1 King Bed and 3 Single Bunk Beds OR 2 Double Beds and 1 Single Sofa Bed

View all photos for Double Room Luxury With Pool View

Free minibar, in-room safe, desk, iron/ironing board

Double Room Luxury With Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room Deluxe With Garden View

Free minibar, in-room safe, desk, iron/ironing board

Single Room Deluxe With Garden View

  • Sleeps 5
  • 1 Double Sofa Bed and 2 Queen Beds

View all photos for Double Room Deluxe With Garden View

Free minibar, in-room safe, desk, iron/ironing board

Double Room Deluxe With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Deluxe With Garden View

Free minibar, in-room safe, desk, iron/ironing board

Quadruple Room Deluxe With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room Deluxe With Garden View

Free minibar, in-room safe, desk, iron/ironing board

Single Room Deluxe With Garden View

  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room Luxury With Pool View

Free minibar, in-room safe, desk, iron/ironing board

Quadruple Room Luxury With Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room Deluxe With Garden View

Free minibar, in-room safe, desk, iron/ironing board

Single Room Deluxe With Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for Single Room Deluxe With Garden View

Free minibar, in-room safe, desk, iron/ironing board

Single Room Deluxe With Garden View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room Luxury With Pool View

Free minibar, in-room safe, desk, iron/ironing board

Double Room Luxury With Pool View

  • Sleeps 3
  • 2 Double Beds

View all photos for Single Room Deluxe With Garden View

Free minibar, in-room safe, desk, iron/ironing board

Single Room Deluxe With Garden View

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room -5 Guests- Deluxe With Garden View

Free minibar, in-room safe, desk, iron/ironing board

Family Room -5 Guests- Deluxe With Garden View

  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

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Grand Riviera Princess - All Inclusive

  • Pool
  • Hot tub
  • Breakfast included
  • All-inclusive
8.0 out of 10, Very good, 3,516 reviews
The price is S$471
includes taxes & fees
3 Mar - 4 Mar
Grand Riviera Princess - All Inclusive
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About the area

Map
Prolongación 5ta Avenida Mza 20 Lote 06, Playa del Carmen, QROO, 77710

What's nearby

  • Playa Xcalacoco - 18 min walk
  • Gran Coyote Golf - 6 min drive
  • El Camaleón Mayakoba Golf Course - 7 min drive
  • Tres Rios Ecopark - 11 min drive
  • Playa del Carmen Main Beach - 18 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 40 min drive

Restaurants

  • ‪Amaranto - ‬18 min walk
  • ‪Alberca - Pool - ‬6 min walk
  • ‪Privilege Lounge - ‬16 min walk
  • ‪Piano Bar - ‬20 min walk
  • ‪Restaurante Hacienda - ‬7 min walk

About this property

Princess Family Club Riviera - All Inclusive

Luxury all-inclusive resort near El Camaleón Mayakoba Golf Course
Take advantage of a free breakfast buffet, a nightclub and a swim-up bar at Princess Family Club Riviera - All Inclusive . This resort is a great place to bask in the sun with a white sand beach, a beach bar and sunloungers. Treat yourself to a deep-tissue massage, reflexology or a body scrub at Spa Princess, the on-site spa. Be sure to enjoy a meal at any of the 12 on-site restaurants, which feature international cuisine and more. Fitness classes are offered at the health club; other things to do include beach volleyball and basketball. In addition to a poolside bar and a corner/local shop, guests can connect to free in-room WiFi.
Other perks include:
  • 12 outdoor pools and a children's pool, with a waterslide and a swim-up bar
  • Free self-parking
  • 6 outdoor tennis courts, babysitting (surcharge) and ATM/banking services
  • A billiards/pool table, beach towels and a porter/bellboy
  • Guest reviews give top marks for the helpful staff
Room features
All 144 rooms offer comforts such as 24-hour room service and free stocked minibars, in addition to thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Childcare services, free infant beds and free extra beds
  • Bathrooms with Jetted bath and free toiletries
  • Plasma TVs with cable channels
  • Balconies or patios, coffee/tea makers and ceiling fans

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 12 restaurants
  • 20 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Buffet Family Club
  • La Vaquería
  • Mama Mía
  • Naranja
  • Verde

Things to do

  • 12 outdoor pools
  • 6 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Nightclub
  • Playground
  • Shopping
  • Waterslide

Family friendly

  • 12 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 27,254 square feet of conference space
  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Jetted bathtub
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Family Club Grand Riviera Princess All Inclusive
Family Club Grand Riviera Princess Playa del Carmen
Family Club Grand Riviera Princess
Family Riviera Princess Inclu

Frequently asked questions

Does Princess Family Club Riviera - All Inclusive have a pool?

Yes, this property has 12 outdoor pools and a children's pool.

How much does it cost to stay at Princess Family Club Riviera - All Inclusive ?

As of 20 Feb,2025, prices found for a 1-night stay for 2 adults at Princess Family Club Riviera - All Inclusive on 4 Mar,2025 start from S$398.92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Princess Family Club Riviera - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Princess Family Club Riviera - All Inclusive ?

Self-parking is free at this property.

What time is check-in at Princess Family Club Riviera - All Inclusive ?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Princess Family Club Riviera - All Inclusive ?

Checkout is at noon.

Are there all-inclusive benefits at Princess Family Club Riviera - All Inclusive ?

Yes, the property is all-inclusive. All food and drinks are included, and activities include football, tennis, volleyball and more.

Where is Princess Family Club Riviera - All Inclusive located?

Nestled on the beach, this Playa del Carmen resort is within 1 mi (2 km) of Playa Xcalacoco and Chun-Zumbul (diving site). El Camaleón Mayakoba Golf Course and Punta Esmeralda Beach are also within 3 miles (5 km).

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Princess Family Club Riviera - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 315 out of 761 reviews
Rating 8 - Good. 232 out of 761 reviews
Rating 6 - Okay. 119 out of 761 reviews
Rating 4 - Poor. 53 out of 761 reviews
Rating 2 - Terrible. 42 out of 761 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Maria

Liked: Cleanliness, property conditions & facilities
The staff are amazing!
Stayed 6 nights in Jan 2025

8/10 Good

Markku

Really easy place for family with small children

10/10 Excellent

Pierre

We loved it. Service/food/entertainment was amazing, the only thing I wished was that they had 24 hr (our at least the majority of the day) snack bars where you could take the food out of the buffet - if you want a late night snack, you have to use room service which you have to pay for.
Stayed 7 nights in Feb 2025

10/10 Excellent

olga

we liked that it was kids friendly, lots of different pools, fiod was great.
Stayed 9 nights in Dec 2024

10/10 Excellent

Alena

We enjoy staying in the Princess, all was amazing.
Stayed 5 nights in Nov 2024

10/10 Excellent

Luke

Great place to stay
Stayed 4 nights in Oct 2024

8/10 Good

Robert

Was ok. But found cockroaches in the room so the quickly moved us to another room and the same thing. Never got a good sleep the whole time I was there. Good staff. Ok food
Stayed 7 nights in Jan 2025

10/10 Excellent

Jeffrey

Have nice for family vacation
Stayed 5 nights in Nov 2024

10/10 Excellent

Ignacio Graciano

Everything was wonderful.
Stayed 4 nights in Dec 2024

10/10 Excellent

Alex

We liked everything the room service was good and very clean around the resort area.
Stayed 10 nights in Oct 2024

10/10 Excellent

Kimberly

Nice
Stayed 4 nights in Dec 2024

10/10 Excellent

Chris

Had a great stay. Staff was always friendly and helpful.
Stayed 8 nights in Oct 2024

6/10 Okay

elia Michelle

the rooms were clean. We received our room service and needs fine. However, the service crew were unpleasant. Always ugly face and an attitude. the family club side was super nice and great. The pirates buffet was super kid friendly. The buffets all had the same food. they had different food daily, but al lthe buffets had the same.
Stayed 3 nights in Jan 2025

6/10 Okay

Ruslan

Princess family club building is very close to some kind of industrial fan that is very loud during the night. Ventilation/ AC in the room is very old, smells and loud too. Beach is very rocky and it’s hard to get into the water, they do not clean passage. And you have to ask about service.
Stayed 7 nights in Jan 2025

8/10 Good

Sarah N

We had an amazing time here at the Princess Family Club. Staff was nice, food was decent, lots of different places to eat and swim, the beach was sensational! If you don't like to walk this isn't the place for you. We walked a LOT. There are shuttles that can transport you around. But it was perfect for us and our 8 year old. The wildlife is so neat here, too! We will come back again for sure.
Stayed 7 nights in Dec 2024

10/10 Excellent

Christina

Party of 7, teenagers. Rooms were clean, plenty of activities. Would recommend!
Stayed 4 nights in Oct 2024

10/10 Excellent

Stephanie

Great property, especially if you have young children. Lots of activities for the little ones and great food.
Stayed 6 nights in Sep 2024

6/10 Okay

Kristine Harris

great place
Stayed 6 nights in Jul 2024

4/10 Poor

Mallory

Disliked: Cleanliness
Room smelled like mold
Stayed 5 nights in Dec 2024

8/10 Good

Liubov

We loved the themed restaurants and huge territory. Great services, however some staff need to be trained properly. Additionally, we were denied in breakfast to go when we checked out at 5 am to the airport
Stayed 13 nights in Nov 2024

10/10 Excellent

ADRIAN

Great staff, delicious food and great pools
Stayed 6 nights in Jul 2024

8/10 Good

Kirijan

Very good place.
Stayed 5 nights in Jul 2024

8/10 Good

Jeffrey

Check in was incredibly long and we were left on our own to find our own room
Stayed 7 nights in Nov 2024

8/10 Good

MERCEDES

Dinning was a major problem. The buffet were not efficient in serving and too often the the dishes were empty. Seems like there are not enough personel in the kitchen. There were nights when I did not get any entree to eat. You are very cheap and inefficient about food. I will not recommend your resort based on the terrible dinning.
Stayed 5 nights in Dec 2024

8/10 Good

Jenny

Wonderful staff and the family club was perfect for kids 0-10! Would gladly return. One suggestion would be a daytime snack/dining option for family club as my kids were so tired and hungry in the evenings (ages 3&5) that they barely made it to the 6pm buffet opening time and we had to go to the main resort sport bar to get them food before the buffet opened. But this place was excellent and so nice to have so many families near by and swim out room was fantastic! Thank you all
Stayed 7 nights in Nov 2024