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Live Aqua Boutique Resort Playa del Carmen - All inclusive

5.0 star property
Adults-only Playa del Carmen hotel in Downtown Playa del Carmen with 4 restaurants

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Photo gallery for Live Aqua Boutique Resort Playa del Carmen - All inclusive

Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Food and drink
Food and drink

Reviews

9.2 out of 10

Wonderful

Popular amenities

9.2 out of 10
Guests loved the amenities.
  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Pool
    Pool
  • Spa
    Spa
  • Gym
    Gym
  • Room service
    Room service
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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 1 King Bed, Non Smoking (ADULTS ONLY)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking (ADULTS ONLY)

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Minibar
  • 52 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking (ADULTS ONLY)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking (ADULTS ONLY)

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Minibar
  • 52 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Boho Suite

Highlights

Balcony
Separate dining area
Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
  • 62 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Honey Moon Suite

Premium bedding, minibar, in-room safe, desk

Honey Moon Suite

Highlights

Balcony
Separate dining area
Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
  • 62 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Chic Suite

Highlights

Balcony
Separate dining area
Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
  • 72 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
5ta Avenida esquina Calle 32, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk
  • Mamitas Beach - 5 min walk
  • Playa del Carmen Main Beach - 5 min walk
  • Quinta Alegría Shopping Mall - 6 min walk
  • Central Square - 14 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 44 min drive

Restaurants

  • ‪Chez Céline - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪El Diez Parrilla Argentina - la 5ta Avenida, Playa del Carmen - ‬1 min walk
  • ‪La Bodeguita del Medio - ‬1 min walk
  • ‪Kampai - ‬1 min walk

About this property

Live Aqua Boutique Resort Playa del Carmen - All inclusive

Luxury all-inclusive hotel near Quinta Avenida
Located close to Mamitas Beach and Quinta Alegría Shopping Mall, Live Aqua Boutique Resort Playa del Carmen - All inclusive provides a terrace, a coffee shop/cafe and a library. Treat yourself to some rest and relaxation at Feel Sense Spa, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Free self-parking and valet parking
  • Barbecues, a lift and luggage storage
  • Tour/ticket information, a 24-hour front desk and a front desk safe
Room features
All 60 rooms offer comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, separate dining areas and fridges

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
24-hour room service
In-room minibar (all beverages included)

Lessons/classes/games

Cooking
Dancing

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Chefs Kitchen
  • Coffe and Deli Bar
  • El Mural
  • Sushi and Tapas
  • The Bar

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • Built in 2014

Room amenities

Bedroom

  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

This property welcomes adults only
Free rollaway/extra beds!
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 20.00
  • A tax is imposed by the city: USD 1.96 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Lat20 Live Aqua All Inclusive Adults Playa del Carmen
Lat20 Live Aqua All Inclusive Adults
Lat20 Live Aqua Adults Playa del Carmen
Lat20 Live Aqua Adults
Live Aqua Boutique Resort Playa Carmen All Inclusive
Live Aqua Boutique Resort All Inclusive
Live Aqua Boutique Playa Carmen
Live Aqua Boutique
Live Aqua Boutique Playa Carmen All Inclusive
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Live Aqua Boutique Resort Playa Carmen All Inclusive
Live Aqua Boutique Playa Carmen All Inclusive Playa del Carmen
Live Aqua Boutique Playa Carmen All Inclusive
Hotel Live Aqua Boutique Resort Playa del Carmen - All Inclusive
Live Aqua Boutique Resort Playa del Carmen All Inclusive
Lat20 by Live Aqua All Inclusive Adults only
Live Aqua Carmen Inclusive
Live Aqua Del Carmen Inclusive
Live Aqua Boutique Resort Playa del Carmen
Live Aqua Boutique Resort Playa del Carmen All inclusive
Live Aqua Boutique Resort Playa del Carmen - All inclusive Hotel

Frequently asked questions

Does Live Aqua Boutique Resort Playa del Carmen - All inclusive have a pool?

Yes, this property has an outdoor pool.

Is Live Aqua Boutique Resort Playa del Carmen - All inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Live Aqua Boutique Resort Playa del Carmen - All inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Live Aqua Boutique Resort Playa del Carmen - All inclusive?

Check-in start time: 3 PM; check-in end time: 11:00 PM.

What time is check-out at Live Aqua Boutique Resort Playa del Carmen - All inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Live Aqua Boutique Resort Playa del Carmen - All inclusive?

Yes, the property is all-inclusive. Activities include cooking classes, dance classes and more.

Where is Live Aqua Boutique Resort Playa del Carmen - All inclusive located?

Located in Downtown Playa del Carmen, this all-inclusive hotel is within a 10-minute walk of Quinta Avenida, Mamitas Beach and Playa del Carmen Main Beach. Quinta Alegría Shopping Mall and Nuestra Senora del Carmen Catholic Church are also within 15 minutes.

Live Aqua Boutique Resort Playa del Carmen - All inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 453 out of 663 reviews" "
Rating 8 - Good. 151 out of 663 reviews" "
Rating 6 - Okay. 38 out of 663 reviews" "
Rating 4 - Poor. 11 out of 663 reviews" "
Rating 2 - Terrible. 10 out of 663 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I visited there was construction going on at one of the restaurants but what was still open was very nice. The pool was shallow so it’s mostly for decoration. We had a great time there and really enjoyed the rooftop bar/lounge area.
Stayed 4 nights in Nov 2018

10/10 Excellent

CarolinaRamos, San Francisco, CA

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar, excelente servicio, las personas muy amables. Salíamos muy temprano y siempre nos tenían lista nuestra loncherita :).
Stayed 3 nights in Nov 2018

10/10 Excellent

Gemma, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort! Super clean and staff was nice. Food was not bad but the rooftop one was great. Specially, shampoo and conditioner were perfect! I was so sad its impossible to buy them in Canada. Must visit here again when Covid-19 will be gone
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I took my husband for his birthday in January 2020 and I must say that the hotel was beautiful, food delicious and the rooftop lounge/bar was excellent. The staff was amazing especially David and Angel as well as another fellow that was on the rooftop. My husband enjoyed himself and we will definitely come back again and recommend this hotel.
Stayed 4 nights in Jan 2020

10/10 Excellent

Chris, Chi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and service was great. Workers are so nice.
Stayed 3 nights in Mar 2020

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is still the most valuable asset of this property Right on 5 av Very clean Only neg bed linens pool towels bath towels pool beds need updating
Stayed 7 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, friendly staff, great pool, high end alcohol, bottle beer, excellent lunches (sushi, nigiri, tuna, tostadas)
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Feb 2020

10/10 Excellent

Filipa, Massachussetts

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here at Live Aqua. It was the first time I had ever been to an all-inclusive hotel but it definitely set my bar very high. The staff was exceptional they tended to my every need any time of day or night. The food was delicious and different every night. I wanted to stay here forever!!
Stayed 4 nights in Mar 2020

8/10 Good

Trip, Philadelphia, PA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with great staff. Staff is always willing to help you out with whatever you need. Food in the hotel is good for an all inclusive. Would definitely stay again.
Stayed 4 nights in Mar 2020

10/10 Excellent

wren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020

10/10 Excellent

Sherri Satvat

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I cant say enough about this place! A block from 5th ave, a block from the beach, amazing service with a smile, amazing food, amazing rooms, comfy beds... you would be missing out if you dont stay here! Thank you Live Aqua for an amazing time! I will see you again!!!!
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2020

10/10 Excellent

Alyssa, St. John’s, Newfoundland

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Staff were very helpful and overall amazing stay.
Stayed 1 night in Feb 2020

10/10 Excellent

Ginny, Huntington Woods, MI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Live Aqua is a small "boutique resort" in Playa del Carmen....All Inclusive...Adults Only !!! The rooms are lovely & immaculate. The staff can't do enough for you. The food is really really good.The roof top pool,bar & restaurant are so beautiful and relaxing.!! We have been to Live Aqua 8 times and will continue to return. Love it !!!
Stayed 7 nights in Feb 2020

8/10 Good

Carleen, Houston

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property is clean and is located in the middle of 5th Avenue. There is a lot of night life and restaurants around. The staff were really friendly and helpful, especially Frank, Fernando and Epi. The rooftop bar, pool and sushi bar was amazing. The only negative is the food. There was nothing spectacular about the meal and it was always the same thing and food was always cold.
Stayed 4 nights in Feb 2020

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

10/10 Excellent

Sharon, Seattle, WA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was amazing as well as all of the staff at the resort. We felt well taken care of in every way.
Stayed 7 nights in Feb 2020

8/10 Good

Verified traveller

Stayed 5 nights in Feb 2020

2/10 Terrible

Verified traveller

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Amenities
We have many problems with the services, food problems, room services terrible
Stayed 2 nights in Feb 2020

6/10 Okay

Bianca M

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Feb 2020

10/10 Excellent

Rey, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice and very happy to see that you were enjoying yourself! I love this place so much and so does my girlfriend! Pedro who works upstairs and downstairs is the most genuine person there ! Will be back ASAP !!
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property and staff were great, but the food needs much improvement. Flavors were dull and food wasn’t seasoned. After a few disappointing meals, we ate out for the bulk of our stay. Upsetting, since it’s all-inclusive, but there are many great options close by.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff that works there is excellent and always willing and do help out any way they can! However, by the pool we found it to be under staffed so the one person who was there was working there ass off to help. So at times it took a bit to get what you ordered.
Stayed 5 nights in Feb 2020