Hotel Real del Mayab

2.0 star property
Hotel with a 24-hour front desk, a quick walk to Quinta Avenida

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Photo gallery for Hotel Real del Mayab

Exterior
Flat-screen TV
Lobby
In-room safe, free WiFi, bed sheets
Fridge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Room options

Standard Double Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Ceiling fan
Hairdryer
Private bathroom
Cable channels
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Calle 3 Sur #153, between Av. 10 y Av.15, Col. Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 3 min walk - 0.3 km
  • Playa del Carmen Maritime Terminal - 6 min walk - 0.6 km
  • Playa del Carmen Main Beach - 7 min walk - 0.6 km
  • Central Square - 11 min walk - 1.0 km
  • Mamitas Beach - 10 min drive - 1.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 51 min drive

Restaurants

  • ‪Carl’s jr Playa - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Krispy Kreme - ‬3 min walk
  • ‪Burger Playa - ‬3 min walk
  • ‪Tributo Restaurante & Bar - ‬4 min walk

About this property

Hotel Real del Mayab

Hotel near Quinta Avenida
Located close to Central Square and Nuestra Senora del Carmen Catholic Church, Hotel Real del Mayab provides a garden and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Other perks include:
  • Self-parking (surcharge), tour/ticket information and a front desk safe
  • Luggage storage and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Hotel Real del Mayab feature thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and hairdryers
  • Flat-screen TVs with cable channels
  • Fridges, ceiling fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 3 per day)
  • Limited on-site parking

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Safe
LIST_ALT

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

MONETIZATION_ON

Important information

Optional extras

  • Self-parking fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts

Property is also known as

Hotel Real Mayab Playa del Carmen
Real Mayab Playa del Carmen
Hotel Real Del Mayab Riviera Maya/Playa Del Carmen, Mexico
Hotel Real del Mayab Hotel
Hotel Real del Mayab Playa del Carmen
Hotel Real del Mayab Hotel Playa del Carmen

Frequently asked questions

Is Hotel Real del Mayab pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Real del Mayab?

Self-parking is available for USD 3 per day. Limited spots are available.

What time is check-in at Hotel Real del Mayab?

Check-in begins at 3:00 PM.

What time is check-out at Hotel Real del Mayab?

Checkout is at noon.

Where is Hotel Real del Mayab located?

Located in Playacar, this hotel is within a 15-minute walk of Quinta Avenida, Central Square and Nuestra Senora del Carmen Catholic Church. Mamitas Beach and Guadalupe Church are also within 3 mi (5 km).

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Hotel Real del Mayab Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 216 out of 363 reviews
Rating 8 - Good. 117 out of 363 reviews
Rating 6 - Okay. 21 out of 363 reviews
Rating 4 - Poor. 4 out of 363 reviews
Rating 2 - Terrible. 5 out of 363 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Thomas

Basic clean hotel close to the ferry dock and bus depot.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sanja

Very simple, clean and quiet hotel with great location.
Stayed 4 nights in Mar 2024

10/10 Excellent

Bob G

Was very good, bed was comfortable and for being so close to the action was very quiet. Had a great stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

yaling

Quite area, nice staff, cool ac, convenient location
Stayed 5 nights in Sep 2022

10/10 Excellent

Verified traveller

Perfect location and great value
Conveniently located about a 5 minute walk from the ADO bus station. Clean, comfortable, secure rooms. Friendly service. I liked that there was a safe in the room to keep valuables. It's in a quiet area , but close enough to easily get to bars and restaurants. The restaurant right next door serves a very good breakfast for a great price.
Stayed 2 nights in Jul 2024

10/10 Excellent

Siddhartha, Elmhurst

Tucked inside the main road, it's quiet, affordable and close to everything - bus, ferry, and the market. The receptionist is very helpful and she gave the best recommendations.
Stayed 2 nights in Jul 2022

10/10 Excellent

Minghui

Good hotel to stay
Go location! The room is clean. I would like to return
Stayed 2 nights in Jan 2023

10/10 Excellent

Cristhy

All the necessary things we need for our activities.
Stayed 3 nights in Jul 2023

8/10 Good

Lauren

Great price for location
The staff was very helpful and accommodating! I was able to arrange an early flights, on-site parking was easy, and when the aircon in my room didn't work, they were able to switch me to a different room. This hotel was a great deal for the price: taxi stand right outside, and a quick 5 minute walk to the beach and 5th avenue.
Stayed 8 nights in Sep 2022

8/10 Good

Deepa

Close to 5th avenue, beach is walkable. Only problem we had is the bathroom shower, water pressure is very very low.
Stayed 5 nights in Jun 2023

10/10 Excellent

Verified traveller

Wonderful and warm staff and very accommodating. I had to store my luggage in their office so I could catch the very early tour to Chichen Itza. The staff waited until I returned at 10PM and finally checked in. They wanted to make sure I was settled and okay. What excellent and caring service! I would definitely stay again!!
Stayed 4 nights in Dec 2022

8/10 Good

Paula

The staff was very good but the shower was terrible. Water pressure was low and it came out either very hot or cold no in between.
Stayed 3 nights in Apr 2024

8/10 Good

Jana

Just enough.
Nice stay, if you just want a clean room to sleep in. No hot water, but worked out ok, I was surprised I could take it. Lol. Very low wifi so can’t hook up Roku to tv. Bed was adequate. Best part, you walk out your door and your at everything. They say there’s breakfast but yet to find it. They do have a fridge hidden inside cabinet. Oh and a lovely bird hidden in tree within garden that caws everyday, that was cool! If need be would stay again.
Stayed 3 nights in Mar 2024

2/10 Terrible

Norma

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing about the picture on rhe website terrible very disappointed
Stayed 3 nights in Aug 2023

8/10 Good

Maria

Stayed 5 nights in Feb 2025

10/10 Excellent

Deepak

Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Personal muy amable, la ubicación es muy buena esta cerca del ADO para moverte, cerca de la playa publica, cerca del muelle para tomar el ferry, cerca de plaza comercial y 5a avenida.
Stayed 3 nights in Dec 2024

8/10 Good

Timothy

The good: - great location, right next to the Quinta Avenida (main pedestrian street) - room and beds were basic but nice enough - air conditioning, wi-fi, cleaning service - inexpensive The not-so-good: - The front desk is not 24-hour, contrary to what is claimed on Expedia. Office hours are from 7 AM to 9 PM. That is according to the sign on the door. But even that is not respected, because when I arrived to check in at 7 PM, no one was there. The door gives a phone number for outside those hours, but when I called it and asked about the hotel, the person who answered didn't seem to know what I was referring to. - Insects (cockroaches) occasionally make their way into the rooms. - The building has an open ceiling, so it can be noisy. Expect to hear loud planes flying overhead (there is a small airport nearby), as well as what sounded like a rooster, crowing every morning.

10/10 Excellent

karla

Todo excelente
Stayed 2 nights in Oct 2024

10/10 Excellent

karla

Habitaciones muy buenas y limpias. Excelente atención de todo el personal. Cerca del ADO, embarcadero para ir a Cozumel, Oxxo a menos de media cuadra. Avise que llegaba tarde (11:30pm) y cuando llegamos nos recibieron sin ningún problema. Muy tranquilo para dormir, ningún ruido exterior ni nada.
Stayed 2 nights in Sep 2024

8/10 Good

Karelle

Stayed 6 nights in Jul 2024

10/10 Excellent

Fabiola

Todo muy limpio y personal muy amable.
Stayed 2 nights in Jun 2024

10/10 Excellent

Robson

Excelente custo x benefício
Hotel muito bem localizado, proximo de tudo que você precisa : aeroporto, porto, rodoviária e da 5ª Aveinda. Quartos amplos e o ar-concicionado é muito bom. O hotel é exatamente como nas fotos. As camas confortáveis, os funcionário são excelentes, o quarto é silencioso e você acorda com o canto dos passaros. Melhor custo benefício de Playa del Carmen principalmente para quem vai só fazer passeios e só utiliza o hotel para dormir. Não tem café da manhâ mas ao lado tem um restaurante com excelente café e uma Starbucks a uns 150 m.
Stayed 5 nights in May 2024

10/10 Excellent

Alejandro

Muy cerca del centro comercial
Stayed 3 nights in May 2024

10/10 Excellent

Beatriz Dolores

Me gusto mucho
Me gusto mucho el hotel y la amabilidad de su personal
Stayed 2 nights in May 2024