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Hotel Lunata - Near Playa del Carmen Main Beach

3.0 star property
Hotel with a rooftop terrace, a quick walk to Playa del Carmen Main Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Lunata - Near Playa del Carmen Main Beach

Interior entrance
Exterior
Reception
Interior entrance
Premium bedding, minibar, in-room safe, individually decorated

Reviews

9.4 out of 10

Exceptional

Guests liked:

Friendly staff

Popular amenities

  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
The price is S$121
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 Queen Bed

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 2 Double Beds

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, 2 Double Beds

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
5ta Avenida entre Calles 6 y 8, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 km
  • Playa del Carmen Main Beach - 4 min walk - 0.4 km
  • Playa del Carmen Maritime Terminal - 7 min walk - 0.6 km
  • Mamitas Beach - 11 min walk - 1.0 km
  • Xcaret Eco Theme Park - 13 min drive - 9.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪The Roof Bar - ‬1 min walk
  • ‪Tropical Playa del Carmen - ‬1 min walk
  • ‪Fusion Beach Bar Cuisine - ‬2 min walk
  • ‪YUM YUM by GEORGE - ‬2 min walk
  • ‪Mercado 174 - ‬1 min walk

About this property

Hotel Lunata - Near Playa del Carmen Main Beach

Hotel near Playa del Carmen Main Beach
Located close to Playa del Carmen Maritime Terminal and Mamitas Beach, Hotel Lunata - Near Playa del Carmen Main Beach provides a rooftop terrace, an art gallery on-site and a garden. A library, dry cleaning/laundry services and car hire on-site are available to all guests.
You'll also find perks such as:
  • Full breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Concierge services, luggage storage and tour/ticket information
  • Beach umbrellas, a front desk safe and beach towels
  • Guest reviews speak highly of the helpful staff
Room features
All rooms are individually furnished, and feature comforts such as premium bedding and air conditioning, as well as perks such as safes and sound-insulated walls.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 24-inch HDTVs with cable channels
  • Balconies or patios, wardrobes/cupboards and daily housekeeping

Languages

English, Italian, Portuguese, Spanish

Property amenities

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Weekday full breakfast available 8:00 AM to 10:30 AM for a fee: MXN 150 for adults and MXN 150 for children

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Picnic area
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 11:00 PM
Guests will receive an email 7 days before arrival with check-in instructions; front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 450 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately MXN 150 for adults and from MXN 150 for children
  • Airport shuttle fee: MXN 975 per vehicle (return)
  • Rollaway bed fee: MXN 450 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and window guards

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Lunata
Hotel Lunata Playa del Carmen
Lunata
Lunata Hotel
Lunata Playa del Carmen
Hotel Lunata Riviera Maya/Playa Del Carmen, Mexico
Lunata Hotel Playa Del Carmen
Lunata Playa Del Carmen
Hotel Lunata Riviera Maya/Playa Del Carmen

Frequently asked questions

Is Hotel Lunata - Near Playa del Carmen Main Beach pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Lunata - Near Playa del Carmen Main Beach?

As of 21 Nov,2024, prices found for a 1-night stay for 2 adults at Hotel Lunata - Near Playa del Carmen Main Beach on 25 Nov,2024 start from S$120.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Lunata - Near Playa del Carmen Main Beach?

This property doesn't offer parking.

What time is check-in at Hotel Lunata - Near Playa del Carmen Main Beach?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Lunata - Near Playa del Carmen Main Beach?

Checkout is at noon.

Does Hotel Lunata - Near Playa del Carmen Main Beach provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 975 per vehicle applies.

Where is Hotel Lunata - Near Playa del Carmen Main Beach located?

Located in Downtown Playa del Carmen, this hotel is within a 10-minute walk of Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal. Mamitas Beach and Gran Coyote Golf are also within 6 mi (10 km).

Hotel Lunata - Near Playa del Carmen Main Beach Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 243 out of 342 reviews" "
Rating 8 - Good. 80 out of 342 reviews" "
Rating 6 - Okay. 14 out of 342 reviews" "
Rating 4 - Poor. 5 out of 342 reviews" "
Rating 2 - Terrible. 0 out of 342 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean. Very quiet dispute that’s right on 5th Ave. I would stay again
Stayed 1 night in Nov 2024

10/10 Excellent

Blanca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Very nice hotel in the middle of a extremely busy street. Makes you feel like you are staying somewhere else. Very nice cozzy rooms and polite staff. Easy access to taxis and bus station. Short walk to the beach. They provide beach towels which is nice. We would stay again.
Stayed 8 nights in Oct 2024

10/10 Excellent

Cristina, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location right on the main strip. It’s so loud on the street but once you walk into the hotel and your room it’s complete silence. Staff were great — I forgot a small bag and as I was walking out the room attendant ran to give it to me. Very cute room love the theme. Includes everything you need.
Stayed 2 nights in Nov 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and staff very friendly
Stayed 1 night in Nov 2024

10/10 Excellent

Miguel, Phoenix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a beautiful property. We had a balcony looking over 5th Avenue and we’re 3min walk from the beach. Staff was exceptional. Water pressure and hot water was awesome.
Stayed 2 nights in Oct 2024

6/10 Okay

Michiyo

Stayed 5 nights in Aug 2024

10/10 Excellent

Giselle

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Our stay was very comfortable, if you’re looking for somewhere to just sleep in 5ta avenida, this is definitely the place. Staff was so helpful and lovely. Perfect for couples. Super walkable and short walk to ferry and shopping mall.
Stayed 4 nights in Aug 2024

10/10 Excellent

david

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel.A highly recommended great location and service for a great price
Stayed 4 nights in Jul 2024

10/10 Excellent

david

Stayed 4 nights in Jul 2024

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay! It's a true oasis away from a very noisy street. They've done incredibly well in sound proofing with double sliding balcony doors cutting it out. The decor is beautiful, the beds were so comfortable, the staff were beyond helpful and kind. Only poor point was the very lacklustre included breakfast. It's white bread next to a toaster with packet butters and jams that have melted from the heat. There's also 3 cereals and some coffee. It's fine if you need your stomach to not be empty, but I'd recommend going to Choux Choux Cafe for the best breakfast in town!
Stayed 3 nights in Jun 2024

4/10 Poor

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Here is the real deal on this hotel. I stayed here 2 weeks in June 2024. It can be a 0 star to 5 star depending on your situation. First, the rooms are quaint with unique Mexican design and decoration. The AC runs super well and keeps you very cool. The provided drinkable water coolers and personal water pitchers is a necessary and welcomed touch. My kids and wife loved the 2 king beds we had, but I felt like it was too hard. The location is the reason I gave the hotel 2 stars. Rooms can overlook Quinta Street which is where the main action in in PDC. This provides lots of fun and constant people watching opportunities, but it also provide constant noise. The noise in the hotel room is CONSTANT. Music plays all day from the Mexican restaurant next door...it starts a little after 7am and goes well into the night. I never noticed when it actually stops because ~11pm the nightclub a couple doors down the street begins and its extremely loud speakers drown out any other noise. This music plays nonstop until 3am. The bass is so loud you can literally feel it in the mattress. If this is the scene you are looking for, where you can walk 50 feet and be in a happening night club, have a bunch of drinks, and stumble back easily to pass out in your hotel room, this is a 5/5 rating. If you want any chance of getting a peaceful night's rest, this is a 0/5. The staff is SUPER nice. Don't be a cheapass and make sure to tip the housekeeping. They do a great job. No pool. No parking.
Stayed 14 nights in Jun 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Cute and clean hotel, a little noisy at night, but overall pretty clean and convenient to shops and restaurants
Stayed 2 nights in Jun 2024

6/10 Okay

casey

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is charming and well appointed. Super clean. Unfortunately it is noisy - as it is on 5th avenue... Also, although I was assured the windows are double paneled, the doors and windows do shake, and you can hear all noise :( great place if you need to stay close to the bus or ferry station! Not for light sleepers.
Stayed 1 night in Jun 2024

8/10 Good

Mon

Travelled with partner
Liked: Cleanliness, staff & service
Leaking faucet all night, hard bed. Plumbing Needs maintenance.
Stayed 1 night in Jun 2024

10/10 Excellent

Henry

Stayed 1 night in May 2024

10/10 Excellent

Rosemary

Liked: Property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay!
We had an awesome stay at Hotel Lunata for the first leg of our trip to PDC. The location was perfect right off of 5th. The sound level was also pleasantly soft being right on the main avenue. The staff was very friendly and helpful! Thank you again.
Stayed 4 nights in May 2024

10/10 Excellent

Silvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place in the centre of the 5th Ave., Too bad it didn't have a pool though after a full day in the sun and sand it would be nice to sit in the pool. Breakfast could of been better. Overall, the hotel was very nicely decorated and very clean. Staff was very friendly and helpful. Would stay again!
Stayed 3 nights in May 2024

8/10 Good

Rossella

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to all amenities and walking distance to the beach. I would have like to see more breakfast variety side from coffee, toast and jam. Overall stay very good.
Stayed 3 nights in May 2024

10/10 Excellent

Adriana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly staff
Stayed 1 night in May 2024

10/10 Excellent

Adriana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and friendly staff
Stayed 4 nights in May 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 1 night in Mar 2024

10/10 Excellent

Caroline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING. I (18F) and my friend (18F) traveled to Playa Del Carmen from March 31 to April 5, and we stayed at Hotel Lunata from April 1 to April 5. We had our apprehensions about staying in Cancun because of safety concerns as young travelers. However, at Hotel Lunata, we felt so safe. The staff truly cared about our experience. They recommended a safe bank to go so we wouldn’t get scammed, and allowed us to drop our key off at the front desk every time we left the hotel. This ensured we would not lose the key and could go to the beach without worrying it would be stolen. And we were given free towels for the beach as well. Every night at 11pm, they close the gate to Hotel Lunata so it feels even safer. The rooms were so clean, and the shower was so cute. We also had a street view which was a fun time. There was also a safe where we left our passports and other valuables, and clean, cold drinking water on every floor. I only went to the complimentary breakfast once, but the toast, jam, cereal, and coffee served was all absolutely delicious. Safety aside, the actual hotel itself was gorgeous and affordable and just a walk away from the beach. It honestly felt magical. And there are so many good restaurants nearby which were decently affordable. Overall, our experience was 10x better because of the caring staff at Hotel Lunata, and if we ever come back to Playa del Carmen, I refuse to stay anywhere else. I highly recommend this beautiful hotel.
Stayed 4 nights in Apr 2024

8/10 Good

Jeehyun

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room was clean and spacious. However, there is no lift but lots of narrow stairs. If you have bad back or lots of stuff, not right for you. Also, noise is another level. It feels like ‘ok, I can sleep in this level of noise’ before 10pm but after that, seems like whole street become a club till 3am. Because of base sound, ear plugs don’t really help. If you will be out there until 3am, it’s really good location. Easy to get anywhere, lots of bars and restaurant around. But if you have bad jet lag like us, it can ruin your next day schedule. Accept the noise and stairs, the hotel is lovely. Affordable price, good room size, clean, good water pressure and easy to go all the places.
Stayed 2 nights in Mar 2024