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Grand Riviera Princess - All Inclusive

5.0 star property
Luxury property on the beach, with 12 outdoor swimming pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Riviera Princess - All Inclusive

Ping pong, music library
Aerial view
Free minibar, in-room safe, desk, blackout curtains
Sports facility
On the beach, white sand, sun-loungers, beach umbrellas
VIP Access

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pool
    Pool
  • All-inclusive
    All-inclusive
  • Breakfast included
    Breakfast included
  • Spa
    Spa
The price is S$256
includes taxes & fees
10 Dec - 11 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite With Jacuzzi and Outdoor Shower

Free minibar, in-room safe, desk, blackout curtains

Suite With Jacuzzi and Outdoor Shower

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
LED TV
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Super Saver

Free minibar, in-room safe, desk, blackout curtains

Super Saver

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Ceiling fan
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Family Room

Children’s theme room

Family Room

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 59 sq m
  • Sleeps 5

View all photos for Room

View from room

Room

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Flat-screen TV
  • 59 sq m
  • Sleeps 5

View all photos for Deluxe Room, Pool Access (Pool View)

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room, Pool Access (Pool View)

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Flat-screen TV
  • 56 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

View all photos for Suite (with 2 Jacuzzies)

Free minibar, in-room safe, desk, blackout curtains

Suite (with 2 Jacuzzies)

Highlights

Balcony
Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 59 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Room, Garden View

View from room

Deluxe Room, Garden View

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

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The price is S$256
includes taxes & fees
10 Dec - 11 Dec
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About the area

Map
Prolongacion 5ta Avenida, Mza 20 Lote 006, Playa del Carmen, QROO, 77710

What's nearby

  • Playa Xcalacoco - 5 min drive - 2.0 km
  • Gran Coyote Golf - 6 min drive - 3.5 km
  • El Camaleón Mayakoba Golf Course - 7 min drive - 3.6 km
  • Punta Esmeralda Beach - 12 min drive - 5.1 km
  • Playa del Carmen Main Beach - 19 min drive - 9.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 41 min drive

Restaurants

  • ‪Amaranto - ‬19 min walk
  • ‪Alberca - Pool - ‬12 min walk
  • ‪Privilege Lounge - ‬18 min walk
  • ‪Piano Bar - ‬5 min drive
  • ‪Restaurante Hacienda - ‬13 min walk

About this property

Grand Riviera Princess - All Inclusive

Luxury all-inclusive property near El Camaleón Mayakoba Golf Course
A free breakfast buffet, a nightclub and 3 swim-up bars are just a few of the amenities provided at Grand Riviera Princess - All Inclusive . This property is a great place to bask in the sun with a white sand beach, 2 beach bars and sunloungers. Treat yourself to reflexology, a detox wrap or a body treatment at the on-site spa. At the 9 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Fitness classes are offered at the health club; other things to do include basketball, beach volleyball and snorkelling. In addition to 3 poolside bars and a free daily manager's reception, guests can connect to free in-room WiFi.
Additional perks include:
  • 12 outdoor pools and an indoor pool, with 3 swim-up bars, free cabanas and sunloungers
  • Free self-parking
  • 6 outdoor tennis courts, a water park (surcharge) and babysitting (surcharge)
  • Coffee/tea in reception, beach umbrellas and outdoor furniture
  • Guest reviews speak highly of the dining options, beach locale and pool
Room features
All 674 rooms feature comforts such as air conditioning and separate sitting areas, in addition to perks such as free stocked minibars and free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Bathrooms with free toiletries and hairdryers
  • Balconies, separate sitting areas and free extra beds

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

Activities and facilities/equipment

All non-motorised water sports are included.

Land activities

Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Access to on-site nightclubs
On-site live performances

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11:30 AM
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • 9 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Buffet Verde
  • La Fondue
  • La Hacienda
  • La Vaquería
  • Mamma Mia

Family friendly

  • 12 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 5,425 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds!

Payment types at the property

Important information

Optional extras

  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system and a first aid kit

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Grand Riviera Princess All Suites All Inclusive Playa del Carmen
Riviera Princess Suites Inclu

Frequently asked questions

Does Grand Riviera Princess - All Inclusive have a pool?

Yes, this property has an indoor pool, 12 outdoor pools and a children's pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Grand Riviera Princess - All Inclusive ?

As of 21 Nov,2024, prices found for a 1-night stay for 2 adults at Grand Riviera Princess - All Inclusive on 10 Dec,2024 start from S$256.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Riviera Princess - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Riviera Princess - All Inclusive ?

Self-parking is free at this property.

What time is check-in at Grand Riviera Princess - All Inclusive ?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Riviera Princess - All Inclusive ?

Checkout is at noon. Late checkout is available for USD 50 (subject to availability).

Are there all-inclusive benefits at Grand Riviera Princess - All Inclusive ?

Yes, the property is all-inclusive. All food and drinks are included, and activities include football, tennis, volleyball and more.

Where is Grand Riviera Princess - All Inclusive located?

Located in Playa del Carmen, this beachfront property is in the entertainment district and within 3 mi (5 km) of Playa Xcalacoco, El Camaleón Mayakoba Golf Course and Punta Esmeralda Beach. Gran Coyote Golf and Chun-Zumbul (diving site) are also within 3 miles (5 km).

Grand Riviera Princess - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1536 out of 3286 reviews" "
Rating 8 - Good. 832 out of 3286 reviews" "
Rating 6 - Okay. 447 out of 3286 reviews" "
Rating 4 - Poor. 238 out of 3286 reviews" "
Rating 2 - Terrible. 233 out of 3286 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dwayne

Stayed 7 nights in Oct 2024

10/10 Excellent

Olivia Olivas

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Nov 2024

2/10 Terrible

carlos

Liked: Staff & service
Disliked: Cleanliness
Stayed 8 nights in Nov 2024

10/10 Excellent

Ron Alan, olathe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great experience. Loved the pool and entry from room. Staff was great and very clean. Breakfast was the best meal.
Stayed 6 nights in Nov 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and property... rooms are getting close to needing remodeling but still very good. Had a great time
Stayed 8 nights in Nov 2024

6/10 Okay

Flavia Zanni

Liked: Cleanliness
Disliked: Staff & service
The infrastructure is fine - a bit outdated, but very enjoyable. Food on the other hand is terrible!!!!
Stayed 5 nights in Nov 2024

10/10 Excellent

Chelsea

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this resort. All of the food was great, staff were friendly and welcoming, and the shuttles to Playa Del Carmen made day trips easy. Shout out to Hugo for helping us plan excursions that perfectly matched all of our wants!
Stayed 7 nights in Nov 2024

10/10 Excellent

Sergio Duran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

6/10 Okay

Simrin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was not the best
Stayed 6 nights in Oct 2024

8/10 Good

Mirna Airet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property overall was very pretty, room cleanness was ok, had a slightly humid odor like if it was duty.
Stayed 4 nights in Nov 2024

4/10 Poor

Cheyenne

Travelled with partner
Disliked: Staff & service
The only nice thing I have to say about the property was the room was very nice and they have a great taco stand by the pool. I stayed in platinum room which is all the way in the back of the resort, they have shuttles but there is 6 shuttle stops so you will be walking a lot. They say you can call for a shuttle but you’ll be waiting for 20 mins. The service was terrible, Carlos the supervisor for the platinum rooms told me they were celebrating there 41 years and invited me to a breakfast complimentary on him, the day of the celebration he calls my room at 8:15am rushing me down to then find out it was all a lie and he was just trying to pitch me a timeshare where I sat with his workers at the inclusive buffet that’s free when that’s nothing he has told me before it was my birthday and I don’t like being rushed or anything I was also late for my excursion that day which they didn’t care. I will not being staying at any princess resort associated with this company.
Stayed 5 nights in Nov 2024

4/10 Poor

Martin Ivan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a huge property and for me that’s where the attention to detail gets lost.We only had one hot meal the whole week.A la Carte’s are almost impossible to book unless you want to eat really late(we don’t),or completely full. The buffets were terrible,cold food,usually picked over so much there’s limited choices in what to eat.Its a beautiful property but it just wasn’t for us,we’ve been to much better. Won’t return unfortunately.
Stayed 7 nights in Nov 2024

6/10 Okay

Mike

Liked: Staff & service
Stayed 6 nights in Nov 2024

6/10 Okay

Albert Chiu Wing

Stayed 7 nights in Oct 2024

10/10 Excellent

Fraser

Liked: Cleanliness, staff & service, property conditions & facilities
It was great!
Stayed 6 nights in Nov 2024

6/10 Okay

ember

Travelled with partner
Liked: Cleanliness, amenities
Stayed 4 nights in Nov 2024

6/10 Okay

Janice, Airdrie

Stayed 9 nights in Nov 2024

4/10 Poor

Rick, St. Louis

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The property was too big. On a third floor with no elevator access. I have a bad knee and the stairs everyday were killer. Trams were scarce so walking was a killer. TV in our room did not work, shower leaked out onto the floor, we were constantly running out of towels using towels to lay down on the floor so we didn't slip and break our ass. Useless calling front desk, they never answered the phone. Asked for a room change and was denied. This was a miserable experience with poor accommodations.
Stayed 7 nights in Nov 2024

4/10 Poor

Ashe

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Room’s outdated, food not good and some staff rude. I like the pools and train to take around property
Stayed 5 nights in Nov 2024

10/10 Excellent

Michael Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful! loved all the wildlife we saw. Great food! Was very impressed with all the workers! Very clean and wonderfully kept. We would definitely stay here again. The only one thing that could be improved is the snack bar options. There was not a whole lot of options between meals or near the pools we were at. It would have been nice just to have a self serve nacho bar near the pool. All in all this was a spectacular vacation! Thanks to all the workers who kept everything so nice and clean!
Stayed 7 nights in Nov 2024

8/10 Good

Mitchell

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
would be nice to have more servers and be able to eat around the pool
Stayed 7 nights in Nov 2024

8/10 Good

LAURA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Tyler W

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Big enough that I walked off a lot of the alcohol consumed, but still able to find places to kinda be away from the masses. Some of the infrastructure is in need of replacement but they seemed to be doing repairs on areas the whole time. Staff were excellent.
Stayed 6 nights in Nov 2024

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 7 nights in Nov 2024

8/10 Good

Hector

Liked: Property conditions & facilities
Stayed 3 nights in Nov 2024