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Aventura Mexicana

4.0 star property

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December 2024
January 2025

Photo gallery for Aventura Mexicana

2 outdoor pools, open 8:00 AM to 11:00 PM, pool umbrellas, pool loungers
Exterior
Interior detail
Bar (on property)
Reception

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Bar
  • Spa
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Jr Suite Pool/Garden View

Living area

Jr Suite Pool/Garden View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Fridge
LCD TV
Blackout curtains
Pillow-top bed
Ceiling fan
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Street View

Pillow-top beds, in-room safe, blackout curtains, free WiFi

Deluxe Double Street View

Highlights

Balcony or patio
Air conditioning
Fridge
LCD TV
Blackout curtains
Pillow-top bed
Ceiling fan
Hairdryer
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

Pillow-top beds, in-room safe, blackout curtains, free WiFi

Deluxe Room, 1 King Bed, Pool View

Highlights

Balcony or patio
Air conditioning
Fridge
LCD TV
Blackout curtains
Pillow-top bed
Ceiling fan
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Delux Double Pool/Garden View

Pillow-top beds, in-room safe, blackout curtains, free WiFi

Delux Double Pool/Garden View

Highlights

Balcony or patio
Air conditioning
Fridge
LCD TV
Blackout curtains
Pillow-top bed
Ceiling fan
Hairdryer
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
30 Nov - 1 Dec
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About the area

Map
Ave. 10 y Calle 24, Playa Del Carmen, Quintana Roo, 77710

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Quinta Alegría Shopping Mall - 2 min walk - 0.3 km
  • Mamitas Beach - 8 min walk - 0.7 km
  • Playa del Carmen Main Beach - 8 min walk - 0.7 km
  • Playa del Carmen Maritime Terminal - 18 min walk - 1.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 45 min drive

Restaurants

  • ‪La Vagabunda - ‬2 min walk
  • ‪Señor Frogs - ‬2 min walk
  • ‪Ambasciata d'Italia Ristorante - ‬2 min walk
  • ‪McCarthy's Irish Pub - Playa del Carmen - ‬2 min walk
  • ‪La Vaca Gaucha - ‬2 min walk

About this property

Aventura Mexicana

Upscale family-friendly hotel near Quinta Avenida
Near Playa del Carmen Main Beach and Mamitas Beach, Aventura Mexicana provides free on-the-go breakfast, a terrace and a garden. For some rest and relaxation, visit the outdoor treatment areas. The on-site restaurant, Freaky Tiki Bar & Grill, features pool views and breakfast. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and conference space.
Other perks include:
  • 2 outdoor pools and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • A round-trip airport shuttle (surcharge), a porter/bellboy and multilingual staff
  • Tour/ticket information, massage treatment rooms and a front desk safe
Room features
All guest rooms at Aventura Mexicana boast comforts, such as free international calls and air conditioning, as well as amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 36-inch LCD TVs with cable channels
  • Fridges, ceiling fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free on-the-go breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Freaky Tiki Bar & Grill

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,001 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Outdoor treatment areas
  • Sports massages
  • Swedish massages

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas
  • Mediterranean architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 36-inch LCD TV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: MXN 2682 per vehicle (return, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers an aduls only area and a family area.

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 11:00 PM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 17 years old are not allowed in the swimming pool

Property is also known as

Aventura Mexicana
Aventura Mexicana Hotel
Aventura Mexicana Hotel Playa del Carmen
Aventura Mexicana Playa del Carmen
Aventura Mexicana Riviera Maya/Playa Del Carmen, Mexico
Aventura Mexicana Hotel
Hotel Aventura Mexicana
Aventura Mexicana Playa Del Carmen
Aventura Mexicana Hotel Playa Del Carmen

Frequently asked questions

Does Aventura Mexicana have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8:00 AM to 11:00 PM.

Is Aventura Mexicana pet-friendly?

No, pets are not allowed at this property.

How much is parking at Aventura Mexicana?

Self-parking is free at this property.

What time is check-in at Aventura Mexicana?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Aventura Mexicana?

Checkout is at 11 AM.

Does Aventura Mexicana provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 2682 per vehicle applies.

Where is Aventura Mexicana located?

This family-friendly Playa del Carmen hotel is located in a shopping district, within a 10-minute walk of Quinta Avenida, Playa del Carmen Main Beach and Mamitas Beach. Quinta Alegría Shopping Mall and Mario Villanueva Stadium Madrid are also within 5 minutes.

Aventura Mexicana Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 599 out of 1001 reviews" "
Rating 8 - Good. 307 out of 1001 reviews" "
Rating 6 - Okay. 69 out of 1001 reviews" "
Rating 4 - Poor. 12 out of 1001 reviews" "
Rating 2 - Terrible. 14 out of 1001 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Christine

Stayed 5 nights in Feb 2023

10/10 Excellent

Ioana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for 5 days. Since our arrival their yard stole my heart. It is beautiful, like an oasis, quiet and a good place to relax since they have 2 pools on the property. The room was a bit odd to me since the bathroom didn't have a door so it was like an open space, but overall i liked it and i was very impressed by the cleanliness of it and also the towel folding that the housekeeping does. The hotel is very close to 5th ave where you can find a lot of places to eat and also to the beach, only a few minutes away. We did the mistake of renting a car wich i wouldn't really recommend since there are a lot of oxxo and 7 eleven around and just a few parking spots in front of the hotel (we ve been told that if those spots are occupied we have to park on the street where you have to pay wich i assume its the case during season). The staff was very nice and helpful and we had no issues with hot water, wich i read it was a problem with in other hotels. We will definitely stay there again and i highly recommend this place!
Stayed 5 nights in Apr 2023

6/10 Okay

Dianilda

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Pasamos 10 noches en este hotel, no nos encanto pero tampoco nos desencanto. Desafortunadamente La habitacion que nos dieron no tenia nevera, cosa que no lo esperábamos, tampoco tenia plancha, por suerte un amable empleado nos presto una plancha. en las tardes esta un muchacho muy amable y servicial en el lobby. La piscina no la vi muy limpia y desafortunadamente tampoco vi que la limpiaran. En conclusión no esta mal el hotel para el precio que se paga.

10/10 Excellent

Aleksejs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Apr 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My girlfriend and I stayed here for 8 nights, our first time traveling to Mexico together. The hotel is beautifully designed with an open layout that has it feel almost like a mini all inclusive resort. Having both a Family and Adult designated pool allowed us to enjoy the water every single day without any noise complaints or overcrowding. The staff was extremely pleasant and super helpful every step of the way. In fact, shortly after arriving and being shown to our room, we noticed the AC unit was no longer working and the temperature of our room began to climb rapidly. When a short inspection yielded no solution, the staff at Aventura happily moved us and our belongings to a new room with an even better view of the pool / outdoor dining area, promptly and free of charge. Turndown/cleaning services were optional each day, while fresh towels for the pool/tanning were easily accessible at the front desk, anytime we needed them! We absolutely loved starting each day with the free continental breakfast, which included delicious orange juice, fresh coffee, two slices of toast with your choice of jam or margarine, as well as a variety plate of super fresh fruit. With how hot and humid Playa Del Carmen gets, this light and healthy breakfast option was perfect to begin the day with. Only complaint was the nightlife noise of 5th Ave (Senior Frogs namely) and the early AM noise of Evolve Fitness across the street. Bring earplugs and you'll be just fine! 10/10 would come back!
Stayed 8 nights in Apr 2023

4/10 Poor

ALI REZA

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
many issues: 1- Breakfast is a JOKE. No egg..No sausage...just fruit and choice of juice or coffee 2 toast breads and small Butter/Jam. 2- old fashion rooms with a very old & rustic safe-box...there was no kind of electronic/modern safe-box. so in case we lost the key we signed a paper to pay for it:) I think my grandpa did same thing when he was on trips in 70s. 3- Hotel claimed breakfast provided by a restaurant next to them...however we booked this hotel since it is saying "Breakfast "included : so the rating should be also for the hotel. 4- very low light room. 5- Internet was very bad and slow. However 6- have a good access to 5th avenue Soriana supermarket. 7- room was spacious.
Stayed 4 nights in Apr 2023

10/10 Excellent

Andrea

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Gracias por todo. Todo el/la personal del hotel es súper amable y dispuesto a ayudar con todo.
Stayed 4 nights in Apr 2023

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close enough to everything but far enough away so as to feel secluded.
Stayed 5 nights in Apr 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freaky Ticky was the best
Stayed 7 nights in Mar 2023

10/10 Excellent

Zurama

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very close to Quinta avenida. Friendly staff. Convenient location. Felt comfortable to stay at this place. I would stay again in the future
Stayed 4 nights in Mar 2023

8/10 Good

Kharee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a niche spot with beautiful greenery, but it is awkwardly placed in the city so you can hear live performances at night if you’re by the street. The free breakfast is very nice and fresh (fruit, toast, and juice, coffee, or tea). They give you a free beach towel as well. There is no iron or anything so bring a steamer. The water in the shower and sink gets hot too and I’ve heard not all properties get hot water. Staff is incredibly nice, especially if you make an effort to speak Spanish :)
Stayed 5 nights in Mar 2023

8/10 Good

Lydia Maria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The courtyard at Aventura Mexican is an oasis amidst a busy and often boisterous area. After walking and beach hopping all day, it was heavenly to return to the hotel for a swim in a lush and calming environment. Abraham and Pedro are wonderful servers at the bar, Rosy was always pleasant as our room cleaner; and the front desk staff were also pleasant and helpful. The only unfavourable moments were on the last two mornings of our stay being woken up and disturbed throughout the day by two perpetually drunk and loud guests- a couple. There was no need for them to be wasted at 7:45 am outside on the lounge chairs, walking up guests. I hope someone addressed this if it persisted. Food at the Freaky Tiki was excellent, but the coffee could use improvement, however the cocktails were on point! We loved this place and would recommend it to others. The wifi worked well and it was a nice surprise to have Netflix and Amazon on the room tv. Extra towel bars to dry towels and clothes in the bathroom would be helpful. Bed is also very comfortable. Thank you for creating such a beautiful place! Hasta Pronto!
Stayed 6 nights in Mar 2023

10/10 Excellent

Adeel

Stayed 4 nights in Mar 2023

10/10 Excellent

sandra, Underhill Center

Travelled with family and small children
Liked: Cleanliness, staff & service
We requested 2 cribs but when we arrived they had none left. Otherwise lovely stay!
Stayed 1 night in Mar 2023

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel with very friendly, helpful staff. Hotel was very clean and central to everything. Would definitely stay there again.
Stayed 10 nights in Mar 2023

8/10 Good

Neda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is great.Lots of rezstaurants, cute shops and the beach was great.
Stayed 1 night in Mar 2023

10/10 Excellent

Mohja, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here, the garden was gorgeous and room was very nice. Close to the beach, the breakfast was bare bones but I didnt mind as I can eat at other nearby places. I cant wait to return and stay here as the price is reasonable and slept very comfortably.

8/10 Good

Amy Almeida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is an oasis in the heart of Playa. Considering how busy the area is, the property is quiet and peaceful. While the facility is older, it is very well kept and very clean. The staff is friendly, and the attached restaurant is a great spot for food at the end of a long day. The shower was hot, with great water pressure. So nice after a long day of walking.
Stayed 4 nights in Feb 2023

10/10 Excellent

lauren, norwalk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and rooms were clean and well maintained. Simple continental breakfast was included. The staff was very friendly and helpful. Traveled with my 12 and 17 year old. They both loved it. The only downside was the hot tub heater wasn’t working while we were there. The pools were clean and the kids enjoyed them. Steps from restaurants and minutes from the well maintained beach. Would definitely stay again!!
Stayed 4 nights in Feb 2023

10/10 Excellent

Francisco Martinez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff extremely friendly, will come back no doubt highly recomended !!
Stayed 9 nights in Feb 2023

10/10 Excellent

Carri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jan 2023

8/10 Good

Elisha Blue

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at Aventura Mexicana. There is continental breakfast and fun restaurant Freaky Tiki inside the hotel. Its a half block walk to Quinta Avenida and close to tons of restaurants and cafes, beach, shopping, grocery stores and more! Once you get a lay of the land it is easy to navigate. Staff was friendly and helpful. Internet worked great. A few pools to choose from inside the hotel. You get live music from restaurant almost evernight, but ends early which is nice of you want to rest. We also really like that you can barely hear the load music from all the other bars and dance clubs in the area. Only thing is we wish we had a microwave and coffee maker in our room for late night snacks.
Stayed 7 nights in Jan 2023

10/10 Excellent

Deborah

Stayed 6 nights in Jan 2023

8/10 Good

Adele, Etobicoke

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had lush greens and was very traditional looking. The restaurant on site had good food and service.
Stayed 2 nights in Jan 2023