Ah Xok Suites

3.5 star property
Hotel with a 24-hour front desk, a short walk to Playa del Carmen Main Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ah Xok Suites

Terrace/patio
Flat-screen TV
Terrace/patio
In-room safe, desk, blackout curtains, soundproofing
Reception
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Pool
  • Kitchen
  • Free WiFi
The price is S$116
includes taxes & fees
28 Nov - 29 Nov

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 3 of 3 rooms

Master Suite

Highlights

Soundproofed
Kitchen
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Microwave
Stovetop
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

Suite Doble

Highlights

Soundproofed
Kitchen
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Microwave
Stovetop
  • Sleeps 4
  • 2 Double Beds

Suite King

Highlights

Soundproofed
Kitchen
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Microwave
Stovetop
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Calle 44 entre 5A Avenida y 1A Avenida, Zazil-ha, Playa del Carmen, QROO, 77720

What's nearby

  • Mamitas Beach - 5 min walk - 0.5 km
  • Quinta Avenida - 7 min walk - 0.6 km
  • Playa del Carmen Main Beach - 8 min walk - 0.7 km
  • Quinta Alegría Shopping Mall - 12 min walk - 1.1 km
  • Playa del Carmen Maritime Terminal - 4 min drive - 2.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 48 min drive

Restaurants

  • ‪Colectivo Mexicano Cervecero - ‬1 min walk
  • ‪San Lucho Mezcaleria - ‬1 min walk
  • ‪Ojo de Agua - ‬3 min walk
  • ‪Quadra Café - ‬1 min walk
  • ‪Tropical Tacos - ‬2 min walk

About this property

Ah Xok Suites

Hotel near Quinta Avenida
Close to Mamitas Beach and Playa del Carmen Main Beach, Ah Xok Suites has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Smoke-free property, a 24-hour front desk and a lift
  • Tour/ticket information, luggage storage and local meal delivery service
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Ah Xok Suites include amenities, such as free WiFi, safes and sound-insulated walls.
Other amenities include:
  • Kitchens with mini fridges, microwaves and blenders
  • Griddles, stovetops and cookware/dishes/utensils

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room kitchen
  • In-room microwave
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 3 floors
  • Built in 2021
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Griddle
  • Hob
  • Kitchen
  • Meal delivery service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Ah Xok Suites Hotel
Ah Xok Suites Playa del Carmen
Ah Xok Suites Hotel Playa del Carmen

Frequently asked questions

Does Ah Xok Suites have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Ah Xok Suites?

As of 27 Nov,2024, prices found for a 1-night stay for 2 adults at Ah Xok Suites on 28 Nov,2024 start from S$116.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ah Xok Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ah Xok Suites?

This hotel doesn't offer parking.

What time is check-in at Ah Xok Suites?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Ah Xok Suites?

Checkout is at noon.

Where is Ah Xok Suites located?

Located in Zazil-ha, this hotel is within a 10-minute walk of Mamitas Beach, Playa del Carmen Main Beach and Quinta Avenida. Mario Villanueva Stadium Madrid and Coco Beach are also within 10 minutes.

Ah Xok Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 25 out of 35 reviews" "
Rating 8 - Good. 6 out of 35 reviews" "
Rating 6 - Okay. 3 out of 35 reviews" "
Rating 4 - Poor. 0 out of 35 reviews" "
Rating 2 - Terrible. 1 out of 35 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carlo

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Location location location!!! This hotel is located perfectly on 5th ave surrounded by lots of great restaurants and bars. The hotel was very clean and everyone I encountered at the front desk was extremely nice. If you’re in Playa this hotel is a great pick!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Armidas

Travelled with partner
It the middle of shod and bars/restaurants. . Enjoyed our stay. Would return
Stayed 1 night in Apr 2024

10/10 Excellent

Norma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto! Mil veces regreso!
Stayed 3 nights in Apr 2024

6/10 Okay

Barbara

Liked: Cleanliness, staff & service
I stayed in a studio at Ah Xok for one month. The concept was spot on. The location was very convenient to 5th Ave North with lots of shops, restaurants and a short walk to the beach, Staff at the suites/hotel were fantastic. A shoutout to Roberto, Luis and Erica who were always friendly, helpful and knowledgeable. While the property was very clean and met most of my expectations, I likely wouldn’t stay again unless I was assured that the beds and sofas were upgraded. The bed in my room was hard as a rock and the sides slanted toward the floor. Horribly uncomfortable. The sofa/futon was worse. There wasn’t one iota of comfort. I usually resorted to sitting in a kitchen chair if I wanted to watch TV. Sitting on the sofa was near impossible, which felt like sitting on fabric covered metal slats.
Stayed 28 nights in Feb 2024

10/10 Excellent

Adam C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing!! Louis (Manager), Erica (am shift) and Bob (pm shift) were super friendly and extremely helpful with all of our questions. The safe in our room didn’t work and the staff had it change within an hour. We were given multiple ideas of where to eat every day, specific sites to visit and even days of the week they were less busy. The cleaning staff were so quiet and conscience of all the other guests, they worked so hard to keep the hotel sparkling clean. Our pre-arranged transport to Cancun was causing us issues and Bob made one phone call and spoke to the company on our behalf…resolved in less than 5 minutes. We love this hotel and would recommend to anyone considering a stay in Playa del Carmen.
Stayed 9 nights in Feb 2024

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very helpful and friendly
Stayed 7 nights in Feb 2024

10/10 Excellent

Judge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday playa del carmen
Staff was friendly and courteous. Great location close to the beach.
Stayed 7 nights in Feb 2024

8/10 Good

Kerry

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were helpful and very nice. Boards and deck around pool cracked. Need ro be replaced. Couch very uncomfortable to sit on. Needs to be replaced.
Stayed 6 nights in Jan 2024

10/10 Excellent

Melissa Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property, especially the rooftoop terrace. The hotel is relatively quiet and is very clean. The front desk staff are amazing! They are incredibly friendly and helpful.
Stayed 5 nights in Dec 2023

8/10 Good

Jose Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all the shops and restaurants
Stayed 9 nights in Nov 2023

8/10 Good

Raymond

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ah Xok is on 5th Ave. so there is noise. But it is on the quiet end so the noise is generally not a problem after around 11pm. We love the area and the proximity to a quiet, undeveloped beach. We like everything about the place -- location, staff, room, balcony, rooftop, etc. -- but for one thing. The adjoining room doors are awful. Neighbors might as well be in your room. Normal conversations can easily be heard through the adjoining doors. We love everything else and would have given 5 stars but for the doors. They should be replaced or, better yet, seal the doorways and get rid of adjoining rooms.
Stayed 7 nights in Nov 2023

6/10 Okay

Marcus

Liked: Cleanliness, amenities, property conditions & facilities
Very noise house keeping Construction early morning Front desk is kool

6/10 Okay

Verified traveller

Liked: Cleanliness
Nice but noisy
Very new construction but super noisy from the inside. I could hear everyone around me and there was a lot of echo from the hallway. Basically people would come in from partying around 2-3 AM, talk loudly in the hallway and slam their doors which just echoed everywhere. Nice on the inside but this was a huge issue. Baby cried next door from 3-5 AM. No rest.
Stayed 8 nights in Feb 2023

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our balcony and the extra- large shower and the well- equipped kitchen ( a toaster would have been good) and the extra- friendly reception and cleaning people. We will come back again

8/10 Good

Lisa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean great rooftop, spacious room, comfortable beds, downside kitchen setup not ideal. Otherwise everything was great

10/10 Excellent

Jessica Paulina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quedé enamorada del lugar, tienen todo en excelentes condiciones, la habitación muy cómoda y bonita, es muy tranquilo. La atención por parte de los recepcionistas la verdad excelente. Sin pensarlo dos veces regresamos. Muchas gracias
Stayed 2 nights in Aug 2024

10/10 Excellent

Thalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel cuenta con una excelente ubicación, a 3 calles de la playa, a lado hay una farmacia, en contra esquina un tienda de autoservicio, sin dejar de mencionar q estás en casi esquina de la 5ta av. aunque es pequeño, es bonito y muy cómodo.
Stayed 5 nights in Aug 2024

8/10 Good

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En la lluvia se escuchaba como si hubiera ratones en el techo. Checamos 3 apartamentos y el ruido era igual
Stayed 4 nights in Jun 2024

10/10 Excellent

Israel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ah Xok suites 🏖️👌 1.- Definitivamente volveré, nos gustó mucho 2.- La habitación es cómoda cumple perfectamente con todo lo que ofrece 3.- Está sobre la 5ta avenida 4.- Tiene los mejores restaurantes cerca 5.- Está a 3 cuadras de la playa 🏖️ 6.- El personal siempre muy amable y atento 7.- El rooft garden con alberca es perfecta y muy bonita de día y noche
Stayed 5 nights in Jun 2024

10/10 Excellent

Juan Rodrigo

Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inconveniente.
Lo único, fue que llovió y las toallas se estaban secando en el balcón y se nos mojaron, nosotros estabamos de paseo. En recepción no nos quisieron dar toallas, a pesar de no haber sido responsabilidad de nosotros.
Stayed 2 nights in Feb 2024

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buenísimo
El hotel es muy lindo, la ubicación es muy buena. La atención es inmejorable. La habitación bastante amplia y cómoda. La limpieza es excelente! Pude ver cómo limpiaban la habitación y en verdad lo hacen de maravilla. La alberca en el rg es una muy buena amenidad, solo hace falta aprovechar el espacio de la barra, tal vez podrían ofrecer bebidas o snacks. En general, es una joya Lo recomiendo ampliamente.
Stayed 4 nights in Feb 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Feb 2024