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"Breakfast is outstanding. Short walk to ski lifts. Very convenient "

"Had an amazing stay at the altapura, read a few reviews a few days before we went and were worried, but it was great. Main complaints were about how hot the rooms were, which were understandable, but opening the window solved that. The other critique we read was about the restaurants and choice of food for half board. Breakfast was buffet and had a great selection. Dinner you get 65 euros contribution each evening towards food, which you can choose from the menu of the 3 different restaurants they have. European, Japanese and a cheese place. The food is all cooked fresh and to a great standard. The staff were really friendly and helpful, the hotel is in my opnion in the perfect location, ski in skin out, not far from several ski lifts, but not in thr centre of town so you don't get all the noise and footfall. Beds were really comfy, overall had a great experience and will be back next year! "

"I love everything the staff was amazing!! The best "

"The best thing about this property is convenience: ski school, bus stop, ski rental, ski lift etc everything around the property. The worst thing is that you arrive in a room cleaned by the previous guests. Hygiene 0. Beds as old as the property. Swimming pool is the size of 4 bath tubes."

"Got sold a package of spa and access to thermal spa . None of it was given . When I asked I was literally told no . Paid too much without wat I was supposed to have . "

"If you don’t have a car, it is very difficult to get around as taxis and uber are limited in the area. We had multiple taxi drivers say yes and cancel. Rooms are dated and weird smell coming from the carpet. With limited transportation, we chose to eat at the hotel restaurant which was not good. We booked through Expedia and chose a pay at hotel option - and had picked to include breakfast and access to the spa. The hotel denied that we had chosen that option. Expedia said they couldn’t do anything because I chose pay at hotel. Hotel refused to give me the lower rate because we never did get breakfast or spa access. Definitely not worth what we ended up paying. My recommendation: Stay somewhere else. "

"Great stay. Room well equipped with everything we needed. Ski in ski out worked well. We couldn’t get the wifi code to work all week so gave up. We did ask at reception for them to look at it which they did but it still didn’t work. Pool and hot tub great feature though could have been warmer! And perhaps slightly larger as a bit crowded especially at the end of the day. Building could have done with a lick of paint in places but general standard was still very high and was very impressed. Bins, linen and towels changed on multiple occasions. On arrival, the bed and carpet could have been a bit cleaner which let it down slightly. Floors a bit thin but despite being right next to the main door it wasn’t too loud and slept well. Shop nearby good pricing given location. Underground parking very convenient though tight if you have a big car. "

"We stay here for two nights as part of our 2 week EU trip! Absolute best location for us!withe the ski lift, the rental place was right beside hotel along with a great spot to eat, made everything super easy! (make reservations) the staff was accommodating, had great recommendations, was able to get all 5 of us into the spa for massages, and we all enjoyed the pool/sauna/ relaxation areas after being on the MTN. We had two suites and absolutely can’t wait to plan a longer ski trip here! We paid the extra to park in garage, 18 euros and it was nice to have a ready to go car from the ice/snow! Thanks for making our trip great! "

"The hotel staff was great! Always happy to help! We will return next year."