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Hotel Elephant Park

3.0 star property
Hotel in Pinnawala with 24-hour front desk and restaurant

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your current months are December, 2024 and January, 2025.
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January 2025

Photo gallery for Hotel Elephant Park

Outdoor pool
Pool
Pool
Free WiFi
Pool

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room with Balcony- River View

Free WiFi

Deluxe Room with Balcony- River View

Highlights

Balcony
Air conditioning
Fridge
TV
Day bed
Private bathroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for DELUXE ROOM WITH BALCONY AND GARDEN VIEW

Free WiFi

DELUXE ROOM WITH BALCONY AND GARDEN VIEW

Highlights

Balcony
Air conditioning
Fridge
TV
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Balcony, Garden View

Free WiFi

Superior Room, Balcony, Garden View

Highlights

Balcony
Air conditioning
Fridge
TV
Private bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room (Triple Room)

Free WiFi

Deluxe Room (Triple Room)

Highlights

Air conditioning
Fridge
TV
Private bathroom
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Suite, 2 Bedrooms, River View

Free WiFi

Suite, 2 Bedrooms, River View

Highlights

Air conditioning
Fridge
TV
2 bedrooms
Private bathroom
  • River view
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Room, Balcony, Lake View

Free WiFi

Superior Room, Balcony, Lake View

Highlights

Balcony
Air conditioning
Fridge
TV
Private bathroom
  • Lake view
  • Sleeps 3
  • 1 Double Bed

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About the area

Map
Hotel Elephant Park, Rambukkana, 71100

What's nearby

  • Pinnawala Elephant Orphanage - 2 min walk - 0.2 km
  • Pinnawala Zoo - 8 min walk - 0.7 km
  • New Paradise Spice & Herbal Garden - 16 min drive - 13.4 km
  • Kadugannawa Tea Factory & Sales Center - 27 min drive - 23.3 km
  • Kandy Lake - 45 min drive - 40.2 km

Getting around

  • Kandy Railway Station - 44 min drive
  • Colombo (CMB-Bandaranaike Intl.) - 132 min drive

Restaurants

  • ‪Ambasewana Hotel - ‬13 min drive
  • ‪Eat More - ‬18 min drive
  • ‪Champa Bakers & Restaurant - ‬12 min drive
  • ‪Channa - ‬9 min drive
  • ‪Pizza Hut - ‬13 min drive

About this property

Hotel Elephant Park

Property highlights
Consider a stay at Hotel Elephant Park and take advantage of a terrace, a garden and a playground. Be sure to enjoy a meal at the on-site Fusion cuisine restaurant. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Breakfast (surcharge), wedding services and barbecues
  • A banquet hall, tour/ticket information and a 24-hour front desk
Room features
All guest rooms at Hotel Elephant Park include thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and room service.
Extra amenities include:
  • Bathrooms with showers
  • Fridges and phones

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Breakfast available for a fee: LKR 150 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • No housekeeping service
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2000

Room amenities

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator
  • Room service

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: LKR 2500
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Optional extras

  • Breakfast fee: from approximately LKR 150 per person
  • Early check-in fee: LKR 2500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Elephant Park Hotel
Elephant Park Pinnawala
Hotel Elephant Park
Hotel Elephant Park Pinnawala
Hotel Elephant Park Rambukkana
Elephant Park Rambukkana
Hotel Hotel Elephant Park Rambukkana
Rambukkana Hotel Elephant Park Hotel
Hotel Hotel Elephant Park
Elephant Park
Hotel Elephant Park Hotel
Hotel Elephant Park Rambukkana
Hotel Elephant Park Hotel Rambukkana

Frequently asked questions

Is Hotel Elephant Park pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Elephant Park?

Self-parking is free at this property.

What time is check-in at Hotel Elephant Park?

Check-in start time: 4 PM; check-in end time: 5:30 AM. Early check-in is available for a fee of LKR 2500 (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Elephant Park?

Checkout is at 1 PM.

Where is Hotel Elephant Park located?

Situated in Pinnawala, this hotel is 0.4 mi (0.7 km) from Pinnawala Zoo and within 9 miles (15 km) of Wewaladeniya King's Temple and Uthuwankanda Church. New Paradise Spice & Herbal Garden and Alagalla Mountain are also within 9 miles (15 km).

Hotel Elephant Park Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 26 out of 67 reviews" "
Rating 8 - Good. 24 out of 67 reviews" "
Rating 6 - Okay. 9 out of 67 reviews" "
Rating 4 - Poor. 4 out of 67 reviews" "
Rating 2 - Terrible. 4 out of 67 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Kurt

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great one night stay! We could see all the elephants from our room! It seems the property and rooms have been updated and they are clean and comfortable. The breakfast was delicious!
Stayed 1 night in Dec 2019

10/10 Excellent

AgnesWoon, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable and interesting to be close with the el
Staff are friendly and helpful Breakfast is also good
Stayed 1 night in Sep 2018

10/10 Excellent

Ericka , USA Fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the hotel staff was amazing
Stayed 4 nights in May 2018

8/10 Good

Keith

Liked: Cleanliness, staff & service, room comfort
Safari location
Really friendly staff, always helpful and flexible. Great food and amazing location for safari and elephant sanctuary
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel overlooking river where elephants bath
Other than a small stain on the wall and figuring out the A/C unit... everything was excellent with hotel. It is at a great location (overlooking river where elephants are bathed twice daily), the service (front desk, restaurant, housekeeper) were all excellent. We booked the room with the balcony overlooking the river (and this is highly recommended). You will definitely enjoy your stay at this hotel.
Stayed 4 nights in Feb 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elephants!!
The elephants are super cool to watch from the balcony. The room was big and clean and comfortable. The food was OK. It's all about the elephants! Staff were great.
Stayed 1 night in Jan 2018

8/10 Good

joydeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location right next to the river where the elephants bathe. However it is said that you receive free ticket into elephant park, however this is not completely true! We came early and were told we were not allowed to go down to the hotel early to check in without paying the ticket price because the elephants are bathing. So we had to either pay the ticket or wait until 4. Also the free ticket into the sanctuary is only for the bathing area you have to buy a new ticket to enter into the orphanage itself! Was a bit misleading!
Stayed 1 night in Nov 2017

8/10 Good

Ray, Rye Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly good stat
Located so close to the river and elephants renovated rooms good menu well maintained.
Stayed 1 night in Oct 2017

10/10 Excellent

matt, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best kept secret
This hotel is far superior to its rating and should be redone, only stayed one night as touring but it had the best shower of all and a good night sleep and a breakfast feature that is proberbly one of the best in the world
Stayed 1 night in Sep 2017

8/10 Good

chelsea , australia

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Perfect hotel to see the elephants
I stayed here for one night. The location was fantastic, having prime access to the elephants. Room was new, clean and quiet. Breakfast was simple but delicious. There were 2 main downsides, firstly the check in/out times. 4pm check in and 12 check out. The reasoning is to access the area the hotel is in, you need a ticket (2500Rs) before 4. The second was a massage that the hotel insisted was part of the package. I requested for a female, only to have a male arrive after an hour waiting. He was unprofessional and I asked him to leave 3 times after feeling violated. Most of the staff were abruptly and unfriendly. I would still recommend this hotel due to the prime location. I wouldn't go into the orphanage if back again. I was able to feed the animals and chat to the trainers at the hotel without the thousands of people. Make sure you have smaller notes with you to tip however.

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location amazing
Fantastic location,friendly staff,limited menu,nothing to do in the area after 17,30 We would stay at this hotel again

8/10 Good

Benjamin

Liked: Room comfort

10/10 Excellent

WAN CHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for seeing the bathing elephants!

10/10 Excellent

Cyndi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location & Staff
We stayed at this location in 2014 and were happy with the staff. The accommodations weren't the best, but were okay ... On this trip we were pleasantly surprised with the upgrade ... The remodeling of the rooms to a more up to date environment. We are so happy with this place and will continue to visit because of the perfect location and the incredible staff and accommodations!

8/10 Good

nigel , pewsey England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
We checked in staff very friendly. Room was amazing and lovely and clean. Had a few minors but overall great hotel.

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scenic
At 8.30 am Elephants are brought from orphanage nearby you bathe. They literally walk past hotel front door to water which has runs under your bedroom balcony. A magical experience. Bedrooms spacious but plastic mattress protectors made beds sweaty.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elephant overlook
Perfect location on the Maha Oya river, directly above where the elephants are brought to bath and play. Be sure to take a room overlooking the river. The hotel staff are friendly and accommodating! Also, make a point to be on the balcony facing the river at sunset... and look up! There is a large colony of fruit bats that nest up river and at sunset they fly as a group into the forest to feed!

10/10 Excellent

Maisarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and great location
Must go hotel Nice place Nice breakfast I like the elephants on the river washing and hanging out.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem in, a must for elephant enthusiasts
Amazing view for a very fair price. The hotel offers premium housekeeping services and the food is great. But most importantly, you get to enjoy an amazing view of elephants bathing in the nearby river most of the day!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A life time experience.
We loved staying at the hotel, right in amongst the elephants. Watching them bathe in the river and so close to the elephant orphanage. Bottle feed two baby elephants.