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The Palmy Resort Phu Quoc & Spa

3.0 star property
Salt air and 3 outdoor swimming pools, near Phu Quoc Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Palmy Resort Phu Quoc & Spa

Beach/ocean view
Front of property
View from room
Minibar, in-room safe, desk, blackout curtains
Breakfast, lunch, dinner served; local and international cuisine

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Pool
    Pool
  • Spa
    Spa
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Family Room, Mountain View

Private kitchen

Family Room, Mountain View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Designer toiletries
Coffee/tea maker
Minibar
  • 70 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Grand Suite, Kitchen (Balcony)

Highlights

Soundproofed
Air conditioning
Kitchen
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Designer toiletries
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double or Twin Room, Mountain View

Balcony

Deluxe Double or Twin Room, Mountain View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Designer toiletries
Coffee/tea maker
Minibar
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room, Non Smoking, Garden View

Minibar, in-room safe, desk, blackout curtains

Deluxe Double or Twin Room, Non Smoking, Garden View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Designer toiletries
Coffee/tea maker
Minibar
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Suite Beach Connecting

Living area

Family Suite Beach Connecting

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
2 bedrooms
Hairdryer
Designer toiletries
2 bathrooms
  • 40 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Residence Suite

Minibar, in-room safe, desk, blackout curtains

Residence Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Designer toiletries
Coffee/tea maker
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Minibar, in-room safe, desk, blackout curtains

Executive Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Designer toiletries
Coffee/tea maker
  • 45.0 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Deluxe Double or Twin Room, Sea View

Minibar, in-room safe, desk, blackout curtains

Deluxe Double or Twin Room, Sea View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Designer toiletries
Coffee/tea maker
Minibar
  • 32 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About the area

Map
Hamlet Cua Lap, Duong To, Phu Quoc, Kien Giang

What's nearby

  • Phu Quoc Beach - 6 min walk - 0.6 km
  • Suoi Tranh & Suoi Da Ban - 8 min walk - 0.8 km
  • Long Beach Center - 11 min walk - 1.0 km
  • Phu Quoc Night Market - 4 min drive - 4.2 km
  • Dinh Cau - 5 min drive - 4.6 km

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 6 min drive

Restaurants

  • ‪Banh Xeo Cuoi - ‬2 min walk
  • ‪Quán Ốc K.Tin - ‬15 min walk
  • ‪Bittersweet Cocktail Bar - ‬4 min walk
  • ‪Namaste India Restaurant - ‬8 min walk
  • ‪Nora’s Cafe - ‬8 min walk

About this property

The Palmy Resort Phu Quoc & Spa

Hotel near Phu Quoc Beach
Consider a stay at The Palmy Resort Phu Quoc & Spa and take advantage of a free daily manager's reception, a terrace and a garden. Treat yourself to a massage at An Nhiên, the on-site spa. The on-site local and international cuisine restaurant, NEW YEAR 'S EVE, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a playground and dry cleaning/laundry services.
You'll also find perks such as:
  • 3 outdoor pools
  • Free self-parking
  • A round-trip airport shuttle (surcharge), an electric car charging station and coffee/tea in reception
  • Tour/ticket information, beach umbrellas and meeting rooms
Room features
All 158 rooms include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
More amenities include:
  • Designer toiletries, showers and hairdryers
  • Flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping and desks

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 8:00 AM to 5:00 PM
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • NEW YEAR 'S EVE

Family friendly

  • 3 outdoor pools
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: VND 1800000
  • New Year's Eve (31 December) Gala Dinner per child: VND 900000 (from 6 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: VND 250000 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Palmy Resort Phu Quoc
Palmy Resort
Palmy Phu Quoc
The Palmy Phu Quoc & Phu Quoc
The Palmy Resort Phu Quoc & Spa Hotel
The Palmy Resort Phu Quoc & Spa Phu Quoc
The Palmy Resort Phu Quoc & Spa Hotel Phu Quoc

Frequently asked questions

Does The Palmy Resort Phu Quoc & Spa have a pool?

Yes, this property has 3 outdoor pools.

Is The Palmy Resort Phu Quoc & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Palmy Resort Phu Quoc & Spa?

Self-parking is free at this property.

What time is check-in at The Palmy Resort Phu Quoc & Spa?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at The Palmy Resort Phu Quoc & Spa?

Checkout is at noon.

Does The Palmy Resort Phu Quoc & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 250000 per person applies.

Where is The Palmy Resort Phu Quoc & Spa located?

Located in Cua Lap, this beach hotel is within a 10-minute walk of Phu Quoc Beach and Suoi Tranh & Suoi Da Ban. Long Beach Center and Coi Nguon Museum are also within 15 minutes.

The Palmy Resort Phu Quoc & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 42 out of 130 reviews" "
Rating 8 - Good. 55 out of 130 reviews" "
Rating 6 - Okay. 20 out of 130 reviews" "
Rating 4 - Poor. 9 out of 130 reviews" "
Rating 2 - Terrible. 4 out of 130 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

8/10 Good

Carolyn

Travelled with group
Liked: Staff & service, room comfort
Stayed 2 nights in Nov 2020

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful location, service needs attention
e paid extra for a sea view room but were put in a room looking directly from not a water tower. The location is excellent right on the beach with an amazing pool view. Breakfast is average as is the service of the rooms and one of the days our room was not done at all. Probably a worldwide 3 star hotel but a wonderful position.
Pool
View from room
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 7 nights in Dec 2019

10/10 Excellent

PUI YAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonably price with everything
The room is big and clean, bathroom also is big with nice equipment. The swimming pool with the sea view is amazing! Spa service so comfortable and relax! I think the restaurant need to improve, breakfast buffet just have a little of hot dishes.
Stayed 1 night in Nov 2019

6/10 Okay

DT, Belleville, IL

Travelled with family
Liked: Staff & service
I liked most about their private beach and the swimming pool. They were very clean. Breakfast buffet was another plus point. I just didn’t like the room. It wasn’t clean or nice as it showed in the pictures. The location was great though. It was close to every where, and we used cabs as our transportation (I used MaiLinh app, it’s just like Uber app here.) Overall, I will book a different hotel to stay and pay extra if I have to if I ever come back to Phu Quoc again.
Stayed 4 nights in Jan 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

6/10 Okay

S.Patel, New Jersey

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like this property at all. Very bad service. Manager doesn't know what she was doing or cared about her guest. The rooms are not good from the pictures. Low class and not worth the money. The pool area is decent otherwise i would not come back or recommend to my friends/family
Stayed 3 nights in Sep 2018

8/10 Good

May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beachfront breakfast area and pool was good.
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Breakfast was fine dinner expensive compared to outside restaurants
Stayed 6 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

4/10 Poor

DT, Norman, OK

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, the reception area is nice. But overall the hotel has very poor maintenance. The bathroom has broken tiles, lots of mold on the shower curtain, and no ventilation. Rooms have ants & such a thin wall you could hear every sound people were making in the next room. The hotel restaurant and the infinity pool is right next to the beach but below its floor is stinky sewage. So we had breakfast with sewage smell coming up from below. Pools are dirty. And on top of that, there are lots of constructions in the alley.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
It was far better than reviews on Tripadvisor. Lovely spacious rooms and balcony overlooking the sea. Dramatic sunsets. Beautiful pools. And sunbeds towels were not a problem at 8am. Fab breakfast. Okay cupboard door to fridge was faulty and showe trays are too shallow, but it wasn’t the end of the world. There are far more pluses than minuses. I do think a daily power wash around public areas wouldn’t go amiss, instead of sweeping up sand around public areas, but got a feeling that tiles might not be able to sustain the pressure. Anyway not my problem. It would Be beneficial of management to defend itself.regarding review as they don’t respond to any positives or negatives. We had a great time there even though I think we were the only Brits there. Wouldn’t have wanted to have paid more than we did. It was a fair price and quite honestly, if not nit picking, we had a lovely time. Happy hour is ideal 4.39-6.30 to watch the most amazing sunset. Guest from other nations were not a problem. Bigger picture overall we had a lovely stay and lovely staff. Yes I would recommend value for money. It is not Europe and this is a luxury hotel for a new country trying to catch up with the West and such like, but that makes it more interesting. So take the snob factor out and enjoy it for what it is and please manager respond to your reviews.
Stayed 9 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
I liked the pools & the food,the free breakfast was very good,location was very good ,very close to the beach Hotel was close to the airport
Stayed 20 nights in Jan 2019

10/10 Excellent

H.S, MY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beachfront pool near the beach is the extra marks and the view is superb. Friendly staff and attend to request quickly. The only con is wish they can maintain their cleanliness as there is flies on the bathroom ceiling and all died on next morning which fall onto the hand basin. Probably the problem only happen on the beachfront room. Overall is nice experience staying on this hotel.
Stayed 2 nights in Jan 2019

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed most of our time at The Palmy. We did book a sea view room through Expedia howevere we arrived and tehre was no sea view just a garden view. When we talked to staff they said they recieved a voucher for a deluxe room nothing about sea view from Expedia. Breakfast is ok. Pool at beach gets busy early and there is still construction in the area and at the hotel.
Stayed 3 nights in Jan 2019

8/10 Good

Thomas

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
There is no hot shower in the evening and the room is quite sandy when we move in.
Stayed 2 nights in Jan 2019

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable room. Mostly Russians at the hotel. Ocean very nice to swim -- but no beach. You walk down stone stairs from the swimming pool directly into the ocean. Food here was below average. Would recommend eating elsewhere. We were denied a drink at the bar at 9:45 because the restaurant closed at 10:00. Overall, very comfortable room with good value for the money.
Stayed 3 nights in Jan 2019

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of building work in and around hotel
Stayed 3 nights in Dec 2018

8/10 Good

Mat

Liked: Staff & service, property conditions & facilities, room comfort
We were very happy with our hotel. The staff were very friendly and helpful. Mr Ben gave us good advice on what to see on the island. Only detractors are that noise from next door travels through the walls easily so we had disturbed sleep on quite a few mornings. Also a fresh towel wasn't so fresh and had a soil mark on it which was unpleasant.
Stayed 12 nights in Dec 2018

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Palmy
We had a very nice stay at the Palmy. The room was excellent, the bed very comfortable, and the service very good. The breakfast buffet was excellent, but I recommend eating lunch and dinner elsewhere, as the restaurant food is overpriced and a bit disappointing. The pools and pool areas are very clean, but were quite crowded during our stay. The beach areas were small and there was a lot of trash around. The surrounding area is not great. There is a lot of trash everywhere, and construction sites surround the property. The area is clearly developing, and I imagine will be more built up in years to come. It is close to lots of other restaurants and the city of Duong Dong.
Stayed 3 nights in Dec 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Almost no beach and small swimming pool
Room, breakfast are so good. But swimming pool is so small with small numbers of chairs. Beach is too small, about 0-3m sands from wave.
Stayed 2 nights in Nov 2018