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JW Marriott Phu Quoc Emerald Bay Resort & Spa

5.0 star property
Luxury resort on the beach, with 3 outdoor swimming pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JW Marriott Phu Quoc Emerald Bay Resort & Spa

3 outdoor pools, open 6:30 AM to 6:30 PM, pool umbrellas, pool loungers
Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
Premium bedding, pillow-top beds, in-room safe, individually decorated
Exterior

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • On private beach
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Breakfast included
    Breakfast included
  • Spa
    Spa
  • Pool
    Pool
The price is S$454
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for House, Multiple Bedrooms, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

House, Multiple Bedrooms, Non Smoking

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cots/infant beds
  • 1300 sq m
  • Sea view
  • Sleeps 9
  • 7 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Balcony)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking (Balcony)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
  • 61 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
  • 90 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom, Non Smoking, Garden View (Private Pool)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Villa, 1 Bedroom, Non Smoking, Garden View (Private Pool)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cots/infant beds
  • 180 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 3 Bedrooms, Non Smoking, Garden View (Private Pool)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Villa, 3 Bedrooms, Non Smoking, Garden View (Private Pool)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cots/infant beds
  • 400 sq m
  • Sleeps 9
  • 3 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
  • 53 sq m
  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking (Balcony)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Double Beds, Non Smoking (Balcony)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
  • 61 sq m
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Garden view

Room, 2 Double Beds, Non Smoking

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
  • 53 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
  • 53 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
  • 53 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

InterContinental Phu Quoc Long Beach Resort, an IHG Hotel

On private beach
Pool
Breakfast included
Spa
9.2 out of 10, Wonderful, (309)
The price is S$349
includes taxes & fees
26 Nov - 27 Nov
InterContinental Phu Quoc Long Beach Resort, an IHG Hotel
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About the area

Map
Eco-Tourism At Bai Khem, An Thoi Town, Phu Quoc, Kien Giang

What's nearby

  • Phu Quoc Prison - 6 min drive - 3.7 km
  • Khem Beach - 8 min drive - 2.0 km
  • Sunset Town Beach - 10 min drive - 5.6 km
  • An Thoi Cable Car Station - 11 min drive - 6.0 km
  • Sao Beach - 11 min drive - 6.6 km

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 34 min drive

Restaurants

  • ‪Starbucks - ‬9 min drive
  • ‪Anba Coffee - ‬94 min drive
  • ‪Runam Cafe - ‬10 min drive
  • ‪Tempus Fugit - ‬4 min drive
  • ‪Nga Lam Seafood Restaurant - ‬6 min drive

About this property

JW Marriott Phu Quoc Emerald Bay Resort & Spa

Luxury eco-certified resort near Sao Beach
You can look forward to a free breakfast buffet, a beach bar and a poolside bar at JW Marriott Phu Quoc Emerald Bay Resort & Spa. With a private beach, beachfront dining and sunloungers, this resort is the perfect place to soak up some sun. Treat yourself to a massage at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and French cuisine. Fitness classes are offered at the 24-hour gym; the property also has a terrace, shopping on-site and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with a garden and laundry facilities.
You'll also find perks such as:
  • 3 outdoor pools and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Limo/town car service, free bike hire and a billiards/pool table
  • Coffee/tea in reception, tour/ticket information and a lift
Room features
All 244 individually furnished rooms offer comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and laptop-friendly workspaces.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch LCD TVs with premium channels
  • Wardrobes/cupboards, balconies and separate sitting areas

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Korean, Russian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Department of Chemistry B
  • French & Co
  • Pink Pearl
  • Red Rum
  • Tempus Fugit

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre (7,406 square foot of space)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 1350000.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1350000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a strict no-smoking policy. Violators will be subject to a fine of VND 5,000,000.

We should mention

Pool access available from 6:30 AM to 6:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property

Property is also known as

JW Marriott Phu Quoc Emerald Bay Resort
JW Marriott Emerald Bay Resort
JW Marriott Phu Quoc Emerald Bay
JW Marriott Emerald Bay
JW Marriott Phu Quoc Emerald Bay Resort Spa
Jw Marriott Phu Quoc Emerald &
JW Marriott Phu Quoc Emerald Bay Resort & Spa Resort
JW Marriott Phu Quoc Emerald Bay Resort & Spa Phu Quoc
JW Marriott Phu Quoc Emerald Bay Resort & Spa Resort Phu Quoc

Frequently asked questions

Does JW Marriott Phu Quoc Emerald Bay Resort & Spa have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 6:30 AM to 6:30 PM.

How much does it cost to stay at JW Marriott Phu Quoc Emerald Bay Resort & Spa?

As of 24 Nov,2024, prices found for a 1-night stay for 2 adults at JW Marriott Phu Quoc Emerald Bay Resort & Spa on 25 Nov,2024 start from S$454.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JW Marriott Phu Quoc Emerald Bay Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at JW Marriott Phu Quoc Emerald Bay Resort & Spa?

Self-parking is free at this property.

What time is check-in at JW Marriott Phu Quoc Emerald Bay Resort & Spa?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at JW Marriott Phu Quoc Emerald Bay Resort & Spa?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is JW Marriott Phu Quoc Emerald Bay Resort & Spa located?

Nestled on the beach, this Khem Beach resort is 1.2 mi (1.9 km) from Khem Beach and 2.2 mi (3.6 km) from Phu Quoc Prison. Sao Beach and Sunset Town Beach are also within 6 miles (10 km).

JW Marriott Phu Quoc Emerald Bay Resort & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 177 out of 215 reviews" "
Rating 8 - Good. 27 out of 215 reviews" "
Rating 6 - Okay. 5 out of 215 reviews" "
Rating 4 - Poor. 5 out of 215 reviews" "
Rating 2 - Terrible. 1 out of 215 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bo yeon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and staffs are very kind and proefessional. Able to enjoy both beautiful beach and the pool areas.
Stayed 4 nights in Oct 2024

8/10 Good

Bradley, lagrange

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best area
Stayed 1 night in Oct 2024

8/10 Good

Trinh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet atmosphere
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing bad to say
The best resort in Phu Quoc. We are going to make another reservation for this winter. That's how much we enjoyed it. A fun and unique concept with excellent maintenance, service, food & beverage. The location was also important for me. Personally, I prefer An Thoi area to Long Beach. Thank you to Manager Phoung who took good care of us, and Instructor Ha for a wonderful yoga experience by the beach during sunrise.
Stayed 2 nights in May 2024

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Shanholtz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have traveled all over the world and this resort was spectacular on every level. The detail was incredible and so very, very well done. Our hotel room was the most beautiful hotel room I have ever stayed in. The bathroom was sheer bliss. The service staff was absolutely impeccable.
Stayed 3 nights in Jan 2024

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, it exceeded my expectations. The photos cannot capture just how beautiful it is!
Stayed 3 nights in Jan 2024

4/10 Poor

Thuy

Travelled with partner
Disliked: Staff & service
From the moment we checked in, we were disappointed with our stay. We had wanted a romantic trip together. The room we were given was not at all private. People constantly walking back and forth, looking in. Employees hanging out outside our room taking their balls. Literally no privacy at all. We had specifically chosen a room with a balcony because we wanted to be able to sit outside and enjoy the view, but were given a room without one. The solutions we were offered were insufficient. We were shown one room upstairs which was filthy and dusty. A manager, "Jay" bothered us at breakfast the next morning. Instead of letting us eat in peace when we made it clear it wasn't a good time to talk, he wouldn't leave and kept insisting the employee hanging out outside our room wasn't smoking. As if that changed the fact that we still had no privacy. The day of checkout, he again approached us. "I was going to offer you a treatment at the spa, but since you already booked something, nevermind." So why even say that? The customer service skills and etiquette of the employees here are severely lacking.
Stayed 2 nights in Dec 2023

10/10 Excellent

MURAD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Nin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is so well designed and appreciated the design concept of a university campus. There was plenty to do at the resort such as free activities like massage lessons and bike tours. There are three different pools and the beach attached to the resort is well kept for Phu Quoc with staff constantly picking up rubbish. Big shoutout to Jace who guided us on the bike tour and to the ladies at the spa.
Stayed 4 nights in Dec 2023

10/10 Excellent

Keegan

Stayed 4 nights in Dec 2023

10/10 Excellent

Van

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for relax and enjoy ❤️
Stayed 2 nights in Dec 2023

10/10 Excellent

HYUNSEONG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Zachary, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
This place is incredible. The epitome of a 5 star experience. The location is amazing, the staff was amazing and accommodating, and the details and theme’ing of such a large resort was endlessly impressive. The breakfast buffet alone was worth it. All I needed was a beach vball court and I probably couldn’t leave. Special thanks to Alice (Uyen), Lee Bui, Diem, and the concierge desk (booking help) whom all went out of their way to make my stay memorable.
Stayed 2 nights in Nov 2023

10/10 Excellent

Tram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food, good service, beautiful place
Stayed 1 night in Sep 2023

8/10 Good

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Huy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Dung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place for relaxation.
Stayed 2 nights in Jul 2023

8/10 Good

kim

Stayed 1 night in Jun 2023

10/10 Excellent

Raana

Stayed 3 nights in Apr 2023

10/10 Excellent

Sang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Hang Yee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The theme of the hotel is interesting and we spent lots of time in exploring different “departments”
Stayed 1 night in Jan 2023

10/10 Excellent

Kaoru

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything about the facilities and staff were Devi d to none
Stayed 2 nights in Jan 2023

10/10 Excellent

Khoi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities