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Hilton Phoenix Tapatio Cliffs Resort

4.0 star property
Suburban Phoenix resort in North Mountain with 3 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Phoenix Tapatio Cliffs Resort

Exterior
3 restaurants, breakfast served
Lobby
Exterior
7 outdoor pools, pool cabanas (surcharge), pool umbrellas

Reviews

8.0 out of 10

Very good

Popular amenities

  • Hot tub
  • Room service
The price is S$233
includes taxes & fees
1 Jan - 2 Jan,2025

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Suite, 1 Bedroom

Minibar

Suite, 1 Bedroom

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Mountain View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Falls Location)

Exterior

Suite, 2 Queen Beds (Falls Location)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Mountain View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Ambassador)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom (Ambassador)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 82 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Allergy Friendly

Minibar

Suite, 2 Queen Beds, Allergy Friendly

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Allergy Friendly

Minibar

Suite, 1 King Bed, Allergy Friendly

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Exterior

Suite, 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 50.0 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Exterior

Suite, 2 Queen Beds

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 52.0 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Poolside

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Poolside

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Junior Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 82 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Falls Location)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed (Falls Location)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, pillow-top beds, in-room safe

Signature Room, 1 King Bed, Accessible, Bathtub

Highlights

Balcony or patio
Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 111 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Living area

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Poolside

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 2 Queen Beds, Poolside

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Grand Suite, 2 Bedrooms

Living area

Grand Suite, 2 Bedrooms

Highlights

Balcony or patio
Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 214 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom, Non Smoking

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Signature Suite, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Signature Suite, 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 111 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

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7.6 out of 10, Good, (3231)
The price is S$286
includes taxes & fees
1 Jan - 2 Jan,2025
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About the area

Map
11111 N 7th St, Phoenix, AZ, 85020

What's nearby

  • Lookout Mountain Golf Club - 3 min walk
  • Castles N' Coasters - 9 min drive
  • Musical Instrument Museum - 14 min drive
  • Grand Canyon University - 15 min drive
  • Kierland Commons - 17 min drive

Getting around

  • 19th Avenue/ Dunlap Station - 7 min drive
  • Sky Harbor International Airport (PHX) - 22 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Carolina's Mexican Food North - ‬4 min drive
  • ‪Burger King - ‬3 min drive
  • ‪Taco Bell - ‬4 min drive
  • ‪Scramble - ‬2 min drive

About this property

Hilton Phoenix Tapatio Cliffs Resort

Family-friendly resort near Musical Instrument Museum
Consider a stay at Hilton Phoenix Tapatio Cliffs Resort and take advantage of a golf course, free water park access and a poolside bar. Get out on the links at this resort and enjoy amenities such as a driving range, golf lessons and a golf pro shop. Indulge in a sports massage, a manicure/pedicure and a body wrap at Tocaloma Spa, the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and a poolside location. Enjoy the 24-hour gym, as well as activities such as basketball. In addition to a corner/local shop and a terrace, guests can connect to in-room WiFi (surcharge).
You'll also enjoy perks such as:
  • 7 outdoor pools with a waterslide, cabanas and sunloungers
  • Free self-parking and valet parking
  • Limo/town car service, breakfast (surcharge) and an outdoor tennis court
  • An electric car charging station, express check-out and express check-in
  • Guest reviews give top marks for the dining options, pool and helpful staff
Room features
All 584 rooms include comforts, such as premium bedding and laptop-compatible safes, as well as thoughtful touches, such as air conditioning and separate sitting areas. Guest reviews say good things about the clean, comfortable rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with designer toiletries and shower/bath combinations
  • 65-inch LCD TVs with premium channels
  • Balconies or patios, separate sitting areas and mini fridges

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 11.95)

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Breakfast to-go available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9 to 20 per person
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Cascades Cafe
  • Different Pointe of View
  • Lobby Coffee Bar
  • Pointe In Tyme

Things to do

  • 18-hole golf course
  • 24-hour gym
  • 7 outdoor pools
  • 7 spa tubs
  • Basketball
  • Free water park
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Outdoor tennis court
  • Pro golf shop
  • Sauna
  • Shopping
  • TV in common areas
  • Waterslide

Family friendly

  • 7 outdoor pools
  • Free cot
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Separate bedroom
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 36 meeting rooms
  • Computer station
  • Conference centre (16,000 square foot of space)

Outdoors

  • In the mountains
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive smart lock details
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 23 September to 10 October:
  • Golf course

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per accommodation, per night
  • Resort fee: USD 43.90 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 9 to 20 per person
  • Fee for in-room wireless Internet: USD 9.95 (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 11.95 (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires a cash deposit for any bookings where payment for the stay will be made in cash.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 10 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Cliffs Tapatio Resort
Hilton Pointe Tapatio Cliffs Resort
Hilton Tapatio
Pointe Hilton Resort
Pointe Hilton Tapatio Cliffs Resort
Pointe Hilton Tapatio Cliffs Resort Phoenix
Pointe Tapatio Cliffs
Pointe Tapatio Cliffs Resort
Tapatio Cliffs Hilton
Tapatio Hilton
Pointe Hilton Tapatio Cliffs Hotel Phoenix
Pointe Hilton Tapatio Cliffs Phoenix
Pointe Hilton Tapatio Cliffs
Hilton Phoenix
Phoenix Hilton
Hilton Phoenix Tapatio Cliffs
Pointe Hilton Tapatio Cliffs Resort
Hilton Phoenix Tapatio Cliffs Resort Resort
Hilton Phoenix Tapatio Cliffs Resort Phoenix

Frequently asked questions

Does Hilton Phoenix Tapatio Cliffs Resort have a pool?

Yes, this property has 7 outdoor pools.

How much does it cost to stay at Hilton Phoenix Tapatio Cliffs Resort?

As of 24 Dec,2024, prices found for a 1-night stay for 2 adults at Hilton Phoenix Tapatio Cliffs Resort on 1 Jan,2025 start from S$233.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Phoenix Tapatio Cliffs Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hilton Phoenix Tapatio Cliffs Resort?

Self-parking and valet parking are free at this property.

What time is check-in at Hilton Phoenix Tapatio Cliffs Resort?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Hilton Phoenix Tapatio Cliffs Resort?

Checkout is at 11 AM.

Where is Hilton Phoenix Tapatio Cliffs Resort located?

Located near the airport, this family-friendly resort is within 12 mi (20 km) of Grand Canyon University, Phoenix Art Museum and Children's Museum of Phoenix. Arizona Science Center and Kierland Commons are also within 12 mi (20 km).

Hilton Phoenix Tapatio Cliffs Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 769 out of 1590 reviews" "
Rating 8 - Good. 354 out of 1590 reviews" "
Rating 6 - Okay. 213 out of 1590 reviews" "
Rating 4 - Poor. 132 out of 1590 reviews" "
Rating 2 - Terrible. 122 out of 1590 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Efia Mentuhotep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views from my room balcony. Hiking trail nearby. Friendly and helpful staff.
Stayed 3 nights in Dec 2024

6/10 Okay

Donny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Eat elsewhere. Room service “covid protocols” AKA price gouging (full price meals and ZERO service) in full effect. Ordered 2 steaks via room service, a total of $148, after tip, taxes, fees ($48 per steak), and they were served in a Togo box with plastic knives and forks. I called RS for real china and cutlery and they said they couldn’t. I pushed back and was told there was nothing they could do…keep in mind we ordered pizza two days earlier and it was delivered on plates. After going to the front desk for resolution, they comp’d the food (Thanks, Freddie), 15mins of time wasted, I get back to a cold meal…and plates! Absurd!!! Spend your food budget elsewhere…
Stayed 4 nights in Dec 2024

8/10 Good

Sydne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the first vacation with my family that I’ve been able to have in years. Other than not really being able to get ahold of transportation services when needed, the stay was amazing. The rooms are slightly outdated, and may need minor touch ups to match the energy of the resort itself (they’re just a bit stained and worn in some places) but overall, it was a much needed escape. The minor details didn’t take away enough for my family and myself to not enjoy ourselves. Would definitely recommend to friends and family and would stay again if I got the opportunity. Although I might spring for better views/ nicer rooms, to avoid some of the problem areas we had this time
Stayed 3 nights in Dec 2024

8/10 Good

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing that was not poor was parking for our building. Had to park not near our building due to limited spots.
Stayed 3 nights in Dec 2024

10/10 Excellent

lindsay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A ilder property that shows it in some places, but still a very high-quality and lovely place. I would most definitely stay here again. Gorgeous campus and extremely friendly staff. Our room was really clean and comfortable.
Stayed 2 nights in Dec 2024

10/10 Excellent

Melissa Ann

Liked: Cleanliness, staff & service, property conditions & facilities
What would have been more satisfying if I had a rental car.
Stayed 4 nights in Dec 2024

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was large, well kept, and clean. The food service staff, as well as lobby staff, were all pleasant and the breakfast buffet offered a variety of options. We (2) purchased the same spa service, both of which were incredibly different experiences than what was described, ranging from the services provided, conversations with staff, and accomodations. While I'd surely stay at this resort for upcoming trips, I would arrange for a spa service elsewhere.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kyle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great property. Very walkable to all the pools and amenities. Enjoyed our stay and was relaxing. Would definitely stay here again
Stayed 2 nights in Dec 2024

8/10 Good

Tricia

Stayed 3 nights in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the golf carts taking us up and down the mountain. The staff was so polite and helpful. We completely enjoyed the experience and would definitely come back.
Stayed 2 nights in Dec 2024

4/10 Poor

Paul

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
a $39 resort fee is outrageous. One restaurant has almost no choice and the 2nd restaurant is fine dining, reservations required, nobody at the hotel. The rooms are old, dingy, the fitness room is small, dark and cramped. all the staff indicates they want to help, but I made 3 request and received NO service. I got a late check out and meanwhile 2 service members knocked on my doe inquiring when I was leaving. Maybe a good resort if you are a golfer, but I would not recommend this hotel to anyone I know.
Stayed 4 nights in Dec 2024

8/10 Good

Natalina

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is dated and needs renovations but for the price it was fair.
Stayed 3 nights in Dec 2024

10/10 Excellent

Akkeem

Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Stayed 2 nights in Nov 2024

2/10 Terrible

DeAndra

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Denielle, Flagstaff

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great, the food was not.
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed overnight to attend a revival evangelist jonathan shuttlesworth put on. Loved the pool and grounds are clean. Ballroom was spacious and well lit.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice rooms and near many places. Pools were nice and the resort was nice. Very quiet area with no issues
Stayed 8 nights in Nov 2024

6/10 Okay

Santos A

Liked: Cleanliness, staff & service, property conditions & facilities
Clean good service
Stayed 4 nights in Nov 2024

10/10 Excellent

Rudy, South Pasadena

Great service, very nice personnel & rooms very clean & well maintained
Stayed 3 nights in Nov 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service is superb
Stayed 3 nights in Oct 2024

8/10 Good

Brandy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Traveled with family stayed for a week. This place was Amazing, from all the pools, hot tubs, our view, multiple restaurants, Mountain Views, to friendly service. We couldn’t have picked a better place to stay:). It did start getting noisy and busy the day we left. Would Highly recommend this place.
Stayed 7 nights in Nov 2024

2/10 Terrible

Daniel

Stayed 2 nights in Nov 2024

6/10 Okay

Jody

Travelled with family
Liked: Cleanliness, staff & service
I loved the service. Everyone was kind and helpful. But I felt like this hotel wasn't what I expect when I booked. The ouside of the buildings were old. Inside was a bit dusty in the wood blinds. There was a stain on the bedding. The conditioner was already out before I used it in the very first day. The shower curtain kept detached which was very uncomfortable while showering. The showrt velve didn't work very fine. Except that everything was fine but I wouldn't say it was the best staying considering the price and advertisment from the hotel itself.
Stayed 4 nights in Nov 2024