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Holiday Inn Express Surprise, an IHG Hotel

2.5 star property
Savor your morning at this convenient location where you can relax by the pool or unwind in style.

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn Express Surprise, an IHG Hotel

Exterior
Exterior
Outdoor pool, open 8:00 AM to 10 PM, pool loungers
Room amenity
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry
The price is S$246
includes taxes & fees
2 Feb - 3 Feb

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed
Blackout curtains
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Accessible (Mobility)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, Accessible (Mobility)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed
Blackout curtains
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Hilton Garden Inn Surprise Phoenix

Pool
Hot tub
Pet-friendly
Parking included
9.4 out of 10, Exceptional, (522)
The price is S$275
includes taxes & fees
2 Feb - 3 Feb
Hilton Garden Inn Surprise Phoenix
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About the area

Map
16540 N Bullard Ave, Surprise, AZ, 85374

What's nearby

  • Surprise Stadium - 7 min walk
  • Granite Falls Golf Course - 6 min drive
  • Luke Air Force Base - 13 min drive
  • Peoria Sports Complex - 15 min drive
  • State Farm Stadium - 19 min drive

Getting around

  • Sky Harbor International Airport (PHX) - 50 min drive

Restaurants

  • ‪In-N-Out Burger - ‬17 min walk
  • ‪Raising Cane's Chicken Fingers - ‬15 min walk
  • ‪Bonfire Craft Kitchen & Tap House - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Red Robin - ‬2 min drive

About this property

Holiday Inn Express Surprise, an IHG Hotel

Property highlights
You can look forward to a free breakfast buffet, dry cleaning/laundry services and a 24-hour gym at Holiday Inn Express Surprise, an IHG Hotel. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre and a snack bar/deli.
Other perks include:
  • An outdoor pool with sunloungers
  • Free self-parking
  • Express check-out, a 24-hour front desk and a TV in reception
  • Multilingual staff, luggage storage and a front desk safe
  • Guest reviews say great things the breakfast, helpful staff and location
Room features
All 115 rooms offer comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch LCD TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 581 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Surprise
Holiday Inn Express Surprise
Holiday Inn Express Surprise Hotel Surprise
Holiday Inn Express Surprise Hotel
Holiday Inn Surprise
Holiday Inn Surprise
Surprise Holiday Inn
Surprise Holiday Inn

Frequently asked questions

Does Holiday Inn Express Surprise, an IHG Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 10 PM.

How much does it cost to stay at Holiday Inn Express Surprise, an IHG Hotel?

As of 31 Jan,2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Surprise, an IHG Hotel on 2 Feb,2025 start from S$246.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express Surprise, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express Surprise, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at Holiday Inn Express Surprise, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express Surprise, an IHG Hotel?

Checkout is at 11 AM.

Where is Holiday Inn Express Surprise, an IHG Hotel located?

Situated in Surprise, this hotel is within 1 mile (2 km) of Surprise Stadium and Sun Village Golf Course. Banner Del E Webb Medical Center and Destiny Springs Healthcare are also within 3 miles (5 km).

Holiday Inn Express Surprise, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 756 out of 1003 reviews" "
Rating 8 - Good. 173 out of 1003 reviews" "
Rating 6 - Okay. 37 out of 1003 reviews" "
Rating 4 - Poor. 19 out of 1003 reviews" "
Rating 2 - Terrible. 18 out of 1003 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Erasmo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to walk excellent service excellent breakfast
Stayed 4 nights in Jan 2025

10/10 Excellent

Kathleen Ann, Wheaton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel that is clearly managed very well. Stayed 2 weeks. Staff was wonderful. Hotel was super clean. Housekeeping and breakfast were great. Area was safe, but a bit noisy at night and early morning due to parking lot shared with adjacent residences.Beds were fair.
Stayed 14 nights in Jan 2025

10/10 Excellent

McKenna Jo

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very clean and designed to fit into the area. Pool and spa area was immaculate! Easy access to fields and town center
Stayed 7 nights in Jan 2025

8/10 Good

Ronald Bailey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a new, clean, modern hotel. The complimentary breakfast was very good, with a great selection of hot and cold options. The only complaint I have is the heating/air conditioning unit in the room. Very noisy. Kept waking me up numerous times through the night, I had to go home to get a good sleep.
Stayed 5 nights in Jan 2025

10/10 Excellent

MERCY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, was clean and smelled good. Not to far from State Farm Stadium,
Stayed 1 night in Jan 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for our visit to Surprise. Parks, shopping and dining options nearby.
Stayed 1 night in Jan 2025

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet
Stayed 3 nights in Jan 2025

10/10 Excellent

Stacey, Redmond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Janet

Stayed 2 nights in Jan 2025

10/10 Excellent

Phillip

Liked: Staff & service, property conditions & facilities
Good experience.
Stayed 3 nights in Dec 2024

10/10 Excellent

Coleen

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and comfortable. The staff was amazing. Jacob helped me check in early and was overall very friendly. I was exhausted when I arrived, and was treated well. traveling alone and attending a funeral. Jacob's kindness was recognized and appreciated.
Stayed 1 night in Jan 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Only reason for not receiving excellent rating is the cable package. No instructions on how to use tv or remote. Menu/ guide on tv did not work. Found out from staff basic subscription.
Stayed 3 nights in Jan 2025

10/10 Excellent

ALFONSO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All staff was friendly
Stayed 2 nights in Jan 2025

10/10 Excellent

Diann

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
......
Stayed 2 nights in Dec 2024

10/10 Excellent

Constance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Surprise AZ
Stayed 2 nights in Dec 2024

10/10 Excellent

Cesar, South Gate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Marcelline, CHANDLER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Clean, neat, smells great! Excellent service with a smile!
Stayed 2 nights in Dec 2024

10/10 Excellent

Earl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff. Very good breakfast selection. Nice modern room good value.
Stayed 2 nights in Dec 2024

10/10 Excellent

JoAnna, Bouse

Stayed 1 night in Nov 2024

10/10 Excellent

Kali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Shyra

Travelled with family
Liked: Cleanliness, amenities
Good location excellent customer service. Comfy room.
Stayed 2 nights in Nov 2024

10/10 Excellent

Cindy

Stayed 3 nights in Oct 2024

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and well manner staff
Stayed 1 night in Nov 2024

8/10 Good

Iuliia, Roanoke

Liked: Cleanliness, staff & service, property conditions & facilities
The room I choose was with king bed but I get the double bad. The bathtub was not cleaned.
Stayed 1 night in Nov 2024

8/10 Good

Jo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to everything. No issues with this property.
Stayed 1 night in Aug 2024