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"We had stayed at this hotel three times before , however on this occasion, we found the check-in staff rude and unhelpful, doing the bear minimum for the guests, room had bed bugs as well! we won't be staying there anymore "

"Staff was pleasant and helpful. Room was good and served the purpose. When looking closer there were cosmetic items that could be improved but didn’t affect the use of the room. (Poorly patched walls, trim not finished) Easy walk to the town center and attractions as well as proximity to train station. "

"The staff, the hotel’s location and the cleanliness/ beauty of the hotel was perfect! I would always stay at this hotel anytime I travel to Aix. Please thank Elysse for accommodating my request and giving me a very quiet room on the top floor! "

"The staff was really great! The cleaning and breakfast was also very good. The gym could have had more weights, but that’s about it! Merci!"

"Fantastic staff"

"Room was clean and good layout to stay."

"Brilliant place with great staff!! Would drop us in town and pick up whenever we wanted. "

"Very good hotel"

"Shower was difficult to operate"