Garden

Reviews of Hotel Solar do Império

4 out of 5
Hotel Solar do Império
Av. Koeler, 376, Petrópolis, RJ

Reviews

9.4

Exceptional

Rating 10 - Excellent. 345 out of 480 reviews
Rating 8 - Good. 92 out of 480 reviews
Rating 6 - Okay. 34 out of 480 reviews
Rating 4 - Poor. 6 out of 480 reviews
Rating 2 - Terrible. 3 out of 480 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Silverio, Washington

Stayed 3 nights in Jan 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and beautiful setting.
Loved the stay. Location is great. Walking distance to everything. English speaking staff available. Highly recommend if you want a break from a big city.
Stayed 3 nights in Nov 2024

10/10 Excellent

Adalto

Stayed 1 night in Oct 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excepcional!
This hotel is even better in person! The service was outstanding, the hotel is absolutely beautiful and the rooms are really comfy & well decorated. The breakfast area is stunning with animal art/paintings all over, wonderful music playing and the food was delicious and varied. They even made “sagu” for us and this wasn’t even on their menu. 10 out of 10!
Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Marcelo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect Petropolis hotel for an elegant stay
A gorgeous, comfortable and unique hotel located in the heart of historic Petropolis. It gets a 10 out of 10 from me and my family!
Stayed 1 night in Jul 2023

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Syed

Liked: Staff & service, amenities, property conditions & facilities
Excellent!!
Stayed 1 night in Aug 2022

10/10 Excellent

eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, wonderful staff, and delicious food. Perfect setting for a trip back to the Brazilian Empire.
Stayed 2 nights in Nov 2021

10/10 Excellent

Ivan

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and amazing staff
Beautiful hotel and amazing service.! I will definitely come back.!
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

William Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019

8/10 Good

alvaro

Liked: Staff & service
Stay in Petropolis
The hotel has a excellent location and its an old palace , rooms are good and in clean condition , great surroundings and gardens, best choice in town
Stayed 7 nights in Feb 2019

10/10 Excellent

CM, NY, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb experience . Professional staff, attentive at all times . We had an issue with the car and they were very hands on . Security was excellent . Felt safe . Breakfast delicious and the young lady who waited on us so nice and professional. Wonderful place.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2018

10/10 Excellent

William Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The ambiance and the location of the hotel were perfect. The grounds were impeccable. Breakfast was delicious and served in a beautifully decorated ornate salon. Would definitely stay here again!
Stayed 1 night in Oct 2018

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really charming

10/10 Excellent

mark, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic hotel, none better
Ezcellent place to be, outstanding in all respects
Stayed 2 nights in Dec 2017

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Colonial hotel beautiful
Beautiful historic hotel in the center of Petropolis. I would highly recommend this hotel. For the cost, its picturesque. Every room has character. Enjoy the grounds and walk around the friendly town!
Stayed 1 night in May 2017

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute charmer.
Best I have stayed offered by Hotels.com

10/10 Excellent

Mark, New York City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic old-world elegance
We love these kinds of old-fashioned, elegant hotels - hotel & room were in excellent condition, staff was very friendly, king bed was super comfy, excellent dinner in the Leopoldina restaurant - even though nearly empty, we enjoyed dinner very much. Beautiful dining room for breakfast. Good value for the price - not cheap, but worth it. We had a "suite" which isn't a suite at all - just the biggest rooms they have. Other reviews mention that the ground floor rooms are damp & dark - I didn't look in any, but could imagine that. Rooms upstairs don't cost a lot more - it's worth it I think. There seemed a number of negative reviews on websites and my expectations were a bit low - I was pleasantly surprised at how great I thought the hotel was.

10/10 Excellent

Jeff, Washington DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
This is a beautiful historic hotel. The grounds are nice. Breakfast was outstanding - a real highlight. Service was excellent and the staff speak engliish, which was helpful for a couple gringos like us.

10/10 Excellent

Milagro

Stayed 1 night in Jan 2025

8/10 Good

Thiago

Liked: Cleanliness, staff & service, room comfort
Surpresa com adicional de 10% ao final da estadia.
Foi uma boa estadia, embora o chuveiro estivesse com imprecisões com relação a temperatura da água que hora variava para muito fria hora para muito quente sem sequer se mexer no abridor. Houve ainda um incidente com um pesado aparador de toalha que caiu em cima do pé. Por fim um final de experiência muito ruim com a inesperada cobrança de 10% por supostos serviços do hotel que não estavam previstos para a diária.
Stayed 2 nights in Nov 2024

10/10 Excellent

Therezinha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima
Lugar lindo bem cuidado funcionários excelentes
Stayed 5 nights in Nov 2024

6/10 Okay

Eduardo

Liked: Staff & service, room comfort
Vários pontos a desejar. Excelente localização
Hotel com uma fachada e local muito bonito, porém faltando muita manutenção. Casa muito antiga e com várias coisas para fazer. Devido o hotel ter uma excelente localização, também tinha muito barulho externo e a acústica muito ruim. Tudo que outro quarto faz dá para ouvir. Não vale o valor que cobra da diária. Café da manhã muito pouca opção de buffet a maioria das coisas tem que pedir e demora muito. Se vc tiver consumo de frigobar a conta vem com taxa de serviço sobre o valor total. Isso é um absurdo tendo em vista que vc já paga taxa de serviço no momento da reserva no site.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rafael

Stayed 2 nights in Nov 2024

6/10 Okay

Marcos

Liked: Staff & service
Vale a pena pela localização
Hotel muito bem localizado porém peca nos detalhes, piscina tímida e academia péssima.
Stayed 2 nights in Oct 2024

6/10 Okay

JANAINA

Stayed 1 night in Aug 2024

6/10 Okay

ELISA

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Precisa de atenção nos banheiros
O atendimento é impecável. Funcionários muitos gentis e sempre disponíveis. O café da manhã é maravilhoso! Um dos melhores que já comi. Porém, os quartos precisam ser olhados com mais cuidado. Apesar da cama muito confortável, os banheiros são bem ruins. Há muito mofo. Meu marido, que é alérgico, sofreu com isso. O tamanho do box no quarto em que fiquei era super apertado. Fui com criança e foi difícil dar banho na minha filha. A localização é excelente mas o custo benefício não compensa.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Restaurante do hotel é muito bom, com grande destaque para o cafe da manhã. O mobiliario do quarto é antigo, tem alguns tapetes, para quem é alérgico, pode causar algum desconforto. O banheiro precisa de reforma. No nosso quarto havia bastante mofo perto do boxe e o piso parecia um pouco solto
Stayed 2 nights in Oct 2024

10/10 Excellent

Wellington

Stayed 1 night in Oct 2024

10/10 Excellent

tiago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fenomenal! Sou fã deste hotel!
Stayed 1 night in Sep 2024

10/10 Excellent

Therezinha

Stayed 1 night in Jul 2024

10/10 Excellent

CLEYDE

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Excelente hotel. Prédio histórico, muito bem cuidado. Instalações confortáveis, ótima localização. Atendimento excepcional.
Stayed 2 nights in Oct 2024

10/10 Excellent

GERALDO A P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Luciana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belo hotel em casarão histórico em Petrópolis. Serviço de primeira. Quarto um Pouco barulhento visto que encontrava-se embaixo da cozinha. Café da manhã delicioso e um simpático late check out.
Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Bruna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adorei a nossa estadia! O Hotel funciona num casarão lindo, com um jardim lindo. A vista da suíte que ficamos e do restaurante é maravilhosa. Fica bem no centro, fizemos tudo andando. Os funcionários são muito simpáticos. A roupa de cama e banho são de muito boa qualidade. O quarto estava super limpo e cheiroso. Algumas coisinha no banheiro precisavam de atenção. A tampa do ralo do Box estava solta e a água quente do chuveiro de repente ficava fria, precisa de algum ajuste. Mas, isso não atrapalhou nossa estadia.
Stayed 3 nights in Sep 2024

6/10 Okay

Thyago

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Estrutura de hotel, serviço de airbnb
O hotel é lindo e fica no Centro de Petrópolis, mas parece que falta gestão, mínima. Apesar de, durante o dia, ter sempre alguém no portão, perguntando o número do quarto, saímos uma noite e quando voltamos (às 23h30) o portão do hotel estava trancado. Ficamos na rua escura gritando e tentando ligar para a recepção, por quase 10min, esperando alguém aparecer para abrir o portão. Mesmo tendo ficado duas noites, não foi feita a arrumação do quarto... sonho meu esperar pela preparação do quarto para dormir. No frigobar, não espere mais do que água, pois eles ainda alegam efeitos da pandemia para limitar o serviço. A televisão tem configuração confusa e o ar condicionado não gela. Triste decepção!
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Staff & service
A qualidade da suíte ficou a desejar. Já estive hospedado outras vezes e, infelizmente, o padrão das instalações caiu.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bem localizado, ótimo atendimento e confortável.
Stayed 2 nights in Sep 2024

10/10 Excellent

TERESA CRISTINA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel é muito elegante e imponente e os funcionários bastante solícitos. Os jardins são lindos e bem conservados. A área externa do hotel é bem grande e charmosa. O café da manhã é muito bom, inclusive, com opções mais refinadas, como ovos benedictine e panquecas de morango. Nada obstante o prédio principal do hotel ser imponente, creio que precise de alguma manutenção, nada que invalide a estada lá. Tanto a piscina aquecida, como a externa estavam em condições de uso, porém, a meu ver, careciam de limpeza. Feitas essas observações, digo que, mesmo assim, voltaria lá, sem dúvida.
Stayed 1 night in Sep 2024

10/10 Excellent

Sylvio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Cibele

Stayed 2 nights in Sep 2024