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Hotel Pousada Crystal Palace

3.0 star property
Inn with free breakfast, steps from Crystal Palace

Choose dates to view prices

Photo gallery for Hotel Pousada Crystal Palace

1 bedroom, iron/ironing board, free WiFi
Free daily buffet breakfast
Front of property
Front of property
30-inch TV with cable channels

Popular amenities

  • Bar
  • Pet-friendly
  • Air conditioning
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
The current price is S$58
includes taxes & fees
19 Aug - 20 Aug

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Twin Room

1 bedroom, iron/ironing board, free WiFi

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
TV
Separate bedroom
Hairdryer
Private bathroom
Cable channels
Iron/ironing board
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

1 bedroom, iron/ironing board, free WiFi

Standard Triple Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
TV
Separate bedroom
Hairdryer
Private bathroom
Cable channels
Iron/ironing board
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Quadruple Room

1 bedroom, iron/ironing board, free WiFi

Standard Quadruple Room

Highlights

Air conditioning
TV
Separate bedroom
Hairdryer
Private bathroom
Cable channels
Iron/ironing board
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 2 Large Single Beds

View all photos for Standard Single Room, 1 Bedroom

1 bedroom, iron/ironing board, free WiFi

Standard Single Room, 1 Bedroom

Highlights

Air conditioning
TV
Separate bedroom
Hairdryer
Private bathroom
Cable channels
Daily housekeeping
Iron/ironing board
  • Sleeps 1
  • 1 Double Bed
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About the area

Map
Av presidente kennedy, 109, Petrópolis, RJ, 25680030

What's nearby

  • Crystal Palace - 3 min walk - 0.3 km
  • Bohemia Brewery - 5 min walk - 0.5 km
  • Cathedral of Saint Peter of Alcantara - 8 min walk - 0.7 km
  • House of Princess Isabel - 10 min walk - 0.9 km
  • Imperial Museum - 15 min walk - 1.3 km

Getting around

  • Saracuruna Station - 34 min drive
  • Rio de Janeiro International Airport (GIG) - 68 min drive

Restaurants

  • ‪Imperatriz Leopoldina - ‬9 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Bar Casarão Odin - ‬5 min walk
  • ‪Bar Bohemia - ‬5 min walk
  • ‪Casa Pellegrini - ‬6 min walk

About this property

Hotel Pousada Crystal Palace

Inn near Crystal Palace
At Hotel Pousada Crystal Palace, you can look forward to a free breakfast buffet, a garden and a bar. The on-site restaurant, Bistrô Crystal Palace, features Brazilian cuisine. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • A 24-hour front desk
Room features
All guest rooms at Hotel Pousada Crystal Palace include comforts, such as air conditioning, as well as
Extra amenities include:
  • Bathrooms with showers and hairdryers
  • 30-inch TVs with cable channels
  • Daily housekeeping and phones

Languages

English, Portuguese, Spanish

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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 240 reviews
The price is S$67
includes taxes & fees
22 Aug - 23 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (BRL 25 per stay)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistrô Crystal Palace

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch TV with cable channels

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of BRL 50 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Nearby parking fee: BRL 25.00 per stay(328 ft away; open 24 hours)
  • Pet fee: BRL 50 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have any lifts
Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Property is also known as

Crystal Palace Petropolis
Hotel Pousada Crystal Palace Inn
Hotel Pousada Crystal Palace Petrópolis
Hotel Pousada Crystal Palace Inn Petrópolis

Frequently asked questions

Is Hotel Pousada Crystal Palace pet-friendly?

Yes, pets are allowed at this property. There's a fee of BRL 50 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Hotel Pousada Crystal Palace?

As of 23 Jul, 2025, prices found for a 1-night stay for 2 adults at Hotel Pousada Crystal Palace on 19 Aug, 2025 start from S$58.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Pousada Crystal Palace?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Pousada Crystal Palace?

Checkout is at noon. Late checkout is available for a fee.

Where is Hotel Pousada Crystal Palace located?

Located in Historic Center, this inn is steps away from Vale do Paraíba and Crystal Palace. Piabanha River and Barao de Maua House are just steps away.

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Hotel Pousada Crystal Palace Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 18 out of 30 reviews
Rating 8 - Good. 6 out of 30 reviews
Rating 6 - Okay. 2 out of 30 reviews
Rating 4 - Poor. 2 out of 30 reviews
Rating 2 - Terrible. 2 out of 30 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

FERNANDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Rafaela

Liked: Staff & service
Disliked: Property conditions & facilities

Razoável

Razoável, o quarto que eu fiquei apresentava rachaduras na parede, as luzes do quarto poderiam ser amarelas para serem mais aconchegante, o estacionamento é pequeno e dependendo vc fica preso esperando o manobrista, o Wi-Fi é péssimo. A parte boa do hotel é o café da manhã, o ar gela bastante e os funcionários são super atenciosos e cordiais.
Stayed 4 nights in Feb 2025

10/10 Excellent

ALISON

Liked: Staff & service, amenities
Atendimento excelente e cordial pretendo retornar para mais hospedagens em Petropolis
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Renata

Liked: Cleanliness, property conditions & facilities
Foi boa! A localização é perfeita, mas o quarto tinha cheiro de mofo.
Stayed 2 nights in Jan 2025

8/10 Good

Flavio

Liked: Room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Marcio A

Disliked: Property conditions & facilities

Hotel pousada fraquíssima

Estadia pessima, quarto minúsculo, banheiro com vazamento que deixou apartamento enxarcado de água após o banho, sem interfone para se comunicar com recepção. Preço inadequado para a qualidade da pousada, você pagar uma média de diária de R$ 450,00, o máximo que valeria seria R$ 200,00 e olhe lá
Stayed 3 nights in Dec 2024

8/10 Good

Julyana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito boa!

Gostamos muito. Funcionários simpáticos, quarto confortável, bom café. Comida do restaurante excelente, recomendo. Perto de tudo. Ponto negativo somente estacionamento.
Stayed 1 night in Dec 2024

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cafe da manha muuto bom

Apenas uma noite, foi tranquilo, cama confortavel. Estacionamento reduzido. Cafe da manha muito bom.
Stayed 1 night in Dec 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities

Problemas no banheiro

Achei a localização do hotel muito boa. Por fora, é uma gracinha e o atendimento foi bom de um modo geral, principalmente em relação à limpeza. Mas deixou a desejar no quesito conforto. Os quartos são viajamos acompanhados de outras pessoas que reservaram mais dois quartos. Todos saíram insatisfeitos com relação ao tamanho do quarto. O banheiro, apesar de muito limpo, teve infiltração no teto e começou a pingar água no vaso sanitário. O chuveiro elétrico só esquentou no primeiro banho. No segundo, o banho foi frio. Pode ter sido má sorte, mas acho que merece ser registrado. O chuveiro de outro quarto da nossa família também apresentou problemas.
Stayed 1 night in Dec 2024

10/10 Excellent

Márnio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima experiência para família com pets.
Stayed 1 night in Dec 2024

8/10 Good

Rafael

Liked: Staff & service
Stayed 2 nights in Dec 2024

4/10 Poor

Adriana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nao recomendo

Valor cobrado absurdamente caro, mais de 900 reais a diária, para nos oferecer um quarto totalmente diferente das fotos, as camas apertadas uma colada na outra, o chuveiro quebrado, mas foi solucionado. Porem deveriam ter checado antes o funcionamento antes de alojar os clientes. Chao empoeirado. Cafe da manha simples, nada demais.
Stayed 1 night in Nov 2024

2/10 Terrible

Fabiola

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pior estadia

Péssimo atendimento, péssima estadia! Quarto sem ventilação com ar condicionado na lateral da cama, no mínimo insalubre! Tentamos solicitar a troca do quarto e não fomos atendidas! Precisamos de muita conversa para devolverem parte do nosso valor e ainda assim, devolveram o valor errado. Não volto e não recomendo. Café da manhã horrível!
Stayed 2 nights in Dec 2024

2/10 Terrible

Guilherme

Stayed 1 night in Nov 2024

10/10 Excellent

wellington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Andreia

Liked: Staff & service
Foi uma boa estadia. Mas teve seus contratempos: primeiro o quarto não estava liberado as 14 hrs. Segundo o chuveiro estava queimado. E terceiro, o quarto ficou bem sujo devido ao conserto do chuveiro e limparam, mas não trocaram a toalha de chao suja. Mas a equipe foi atenciosa.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

liliane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024