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The Queens Hotel

3.0 star property
Hotel in Penzance with free breakfast and 24-hour front desk

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Breakfast, lunch, dinner served; British cuisine
Free daily full breakfast
Breakfast, lunch, dinner served; British cuisine
Desk, iron/ironing board, rollaway beds, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Double Room, Bathtub

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Double Room, Bathtub

8.0 out of 10
Very good
(5 reviews)

Highlights

Heating
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Desk, iron/ironing board, rollaway beds, free WiFi

Single Room

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Heating
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room

Desk, iron/ironing board, rollaway beds, free WiFi

Twin Room

8.6 out of 10
Excellent
(7 reviews)

Highlights

Heating
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 17 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Single Room, Bathtub

Combined shower/bathtub, free toiletries, hair dryer, towels

Single Room, Bathtub

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Heating
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room, Bathtub

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Twin Room, Bathtub

Highlights

Heating
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 17 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Superior Double Room

Desk, iron/ironing board, rollaway beds, free WiFi

Superior Double Room

Highlights

Heating
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Bathtub, Sea View

Desk, iron/ironing board, rollaway beds, free WiFi

Double Room, Bathtub, Sea View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 28 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Sea View

Desk, iron/ironing board, rollaway beds, free WiFi

Twin Room, Sea View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 26 sq m
  • Sea view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Double Room

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Double Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Heating
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Sea View

Desk, iron/ironing board, rollaway beds, free WiFi

Single Room, Sea View

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Heating
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 19 sq m
  • Sea view
  • Sleeps 1
  • 1 Single Bed
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About the area

Map
The Promenade, Penzance, England, TR18 4HG

What's nearby

  • Penzance Beach - 2 min walk - 0.2 km
  • Jubilee Pool - 6 min walk - 0.6 km
  • Penzance Ferry Terminal - 8 min walk - 0.7 km
  • Mousehole Beach - 8 min drive - 5.5 km
  • Minack Theatre - 16 min drive - 17.1 km

Getting around

  • Penzance (PZC-Penzance Train Station) - 13 min walk
  • Newquay (NQY-Newquay Cornwall) - 63 min drive

Restaurants

  • ‪Penzance Promenade - ‬1 min walk
  • ‪The Dock Inn - ‬8 min walk
  • ‪The Tremenheere - ‬8 min walk
  • ‪The Cornish Hen - ‬8 min walk
  • ‪The Globe - ‬7 min walk

About this property

The Queens Hotel

Hotel near St. Michael's Mount
Free full breakfast, a hair salon and dry cleaning/laundry services are just a few of the amenities provided at The Queens Hotel. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • A porter/bellboy, a banquet hall and a TV in reception
  • Luggage storage, a front desk safe and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All 72 rooms include amenities such as free WiFi. Guests reviews say good things about the clean rooms at the property.
Other amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with digital channels
  • Electric kettles, heating and daily housekeeping

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (76 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1862
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 16

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 22 December and 29 January.

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 75.0 per stay.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: GBP 75.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Queens Hotel Penzance
Queens Penzance
The Queens Hotel Hotel
The Queens Hotel Penzance
The Queens Hotel Hotel Penzance

Frequently asked questions

Is The Queens Hotel pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total).

How much is parking at The Queens Hotel?

Self-parking is free at this property.

What time is check-in at The Queens Hotel?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at The Queens Hotel?

Checkout is at 11 AM.

Where is The Queens Hotel located?

Situated by the sea, this hotel is steps away from Penzance Promenade and Penzance Beach. Penlee House Gallery and Museum and Morrab Library are also within 5 minutes. Penzance (PZC-Penzance Train Station) is 13 minutes by foot and Penzance Station is 13 minutes.

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The Queens Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 232 out of 614 reviews
Rating 8 - Good. 232 out of 614 reviews
Rating 6 - Okay. 105 out of 614 reviews
Rating 4 - Poor. 37 out of 614 reviews
Rating 2 - Terrible. 8 out of 614 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Very handy for Penlee Park Theatre. Staff very friendly and helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Marcia

Liked: Cleanliness, amenities, property conditions & facilities
Loved the dining area!
Stayed 2 nights in May 2025

8/10 Good

N

Liked: Cleanliness
The hotel itself is good especially the breakfast and dinner menu. The area outside doesn't have much but sea.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness
Lovely location on the seafront. Beautiful artwork in the common parts of the hotel.
Stayed 1 night in Jun 2025

8/10 Good

Adam

Liked: Cleanliness, amenities, property conditions & facilities
It’s a little tired in places , but it’s good value for money fantastic staff very helpful excellent parking and don’t charge very unique…!!!
Stayed 2 nights in Jun 2025

10/10 Excellent

GRAHAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with good service and friendly staff.
Stayed 1 night in Apr 2025

6/10 Okay

Freda

Liked the site with its view of the sea.
Stayed 7 nights in May 2025

10/10 Excellent

James C

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff!!!
Stayed 3 nights in May 2025

10/10 Excellent

Stanislava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is amazing right at the seafront, and you just can't beat that. Reception staff was helpful (allowed me to check in 1h earlier). Breakfast was delicious, promptly served and the dining room staff was(especially the lady with the long black hair, missed her name). It's definitely worth the stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully decorated old building with lovely view of the sea from the dining room. Very close to the Promenade. Excellent food in the restaurant. Wonderful hairdresser and massage therapist businesses located in building. Friendly very helpful staff. Dog friendly. I had a wonderful relaxing time there and will return.
Stayed 5 nights in May 2025

8/10 Good

Lesley

The communal areas were fine with good virews of the prom but some parts of the hotel were really rundown …which was where our stay was. The way the room was advertised I was expecting a sea view but unfortunately we had a lovely view of the car park and fire escape…right on the top floor ..room was also quite small.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views, clean and spacious. Friendly and attentive staff.
Stayed 1 night in Mar 2025

8/10 Good

Jeff

Liked: Cleanliness
Disliked: Property conditions & facilities
The property was at the end of the city it seemed, so the walk from the train station was a bit much with luggage. The room was fine. Updated bathroom/shower were nice. The biggest issue was the fact there wasn't an outlet by the bed. I had to get on my knees to recharge my phone because the only two outlets i could find were just above the baseboards behind the dresser. Staff were very friendly and helpful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful reception staff. Really went above and beyond. Wait staff pleasant. Meals excellent. Varied menu options. Room very comfortable. Hotel well situated. No complaints.
Stayed 1 night in May 2025

10/10 Excellent

Nigel

Liked: Cleanliness, property conditions & facilities, room comfort

Stop over.

Stop over very comfortable and clean very good breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel
Stayed 1 night in Sep 2024

8/10 Good

Jesse

Liked: Staff & service

Great staff

Many thanks to all the staff. They have been truly wonderful and I expect to return before too long anon.
Stayed 1 night in Mar 2025

6/10 Okay

Sandra

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Chair lift access from car park. Often left so could not use no notification of alternative access. And door bell to call for help broken for 2 days staff unaware
Stayed 2 nights in Jun 2025

2/10 Terrible

Alan

Disliked: Cleanliness
Room dirty, leaking water from toilet, dirty towel,twice given dirty cups in restaurant fried eggs hard one day ,hard poached eggs 2nd day, had cereal next day!
Stayed 7 nights in Jun 2025

10/10 Excellent

jianghua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the breakfast is good.
Stayed 1 night in Dec 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful seaside hotel
Stayed 1 night in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service
Just a nice old hotel with excellent views
Stayed 1 night in Nov 2024

8/10 Good

David

Liked: Cleanliness
Disliked: Amenities
Acceptable for the price. Some staff were lovely but the server at breakfast was particularly blasé and cantankerous.
Stayed 2 nights in Mar 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal Location. Well Staffed. Friendly & Attentive. Wonderful Food. Especially the Breakfast. Fine Room. Everything i Needed. Will Return. When Back in Cornwall.
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveller

The service was very slow most of the time . The staff are young and friendly. The decor in the bedroom is tired along with the furniture. Windows quite draughty . Downstairs is impressive and modern .
Stayed 7 nights in Apr 2025