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Museum Hotel

3.0 star property
Victorian George Town hotel in Downtown George Town with free parking

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Museum Hotel

Front of property
Outdoor pool
In-room safe, individually decorated, individually furnished, free WiFi
Lobby sitting area
In-room safe, individually decorated, individually furnished, free WiFi

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Parking included
    Parking included

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Deluxe Double Room, 1 Queen Bed, City View

In-room safe, individually decorated, individually furnished, free WiFi

Deluxe Double Room, 1 Queen Bed, City View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Renovated in 2013
Ceiling fan
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room

In-room safe, individually decorated, individually furnished, free WiFi

Quadruple Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Renovated in 2013
Ceiling fan
  • 54 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Single Room, No View - 1 Single Bed

In-room safe, individually decorated, individually furnished, free WiFi

Standard Single Room, No View - 1 Single Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Ceiling fan
Rainfall showerhead
Bidet
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Gallery Suite, 1 King Bed

In-room safe, individually decorated, individually furnished, free WiFi

Gallery Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private hot tub
Air conditioning
Fridge
LCD TV
  • 140 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Duplex, Multiple Beds

In-room safe, individually decorated, individually furnished, free WiFi

Deluxe Duplex, Multiple Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Ceiling fan
Rainfall showerhead
Bidet
  • 48 sq m
  • Sleeps 5
  • 1 King Bed and 3 Large Single Beds

View all photos for Standard Double Room, 1 Double Bed

In-room safe, individually decorated, individually furnished, free WiFi

Standard Double Room, 1 Double Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Ceiling fan
Rainfall showerhead
Bidet
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room

In-room safe, individually decorated, individually furnished, free WiFi

Classic Triple Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Ceiling fan
Rainfall showerhead
Bidet
  • 37 sq m
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Deluxe Room

In-room safe, individually decorated, individually furnished, free WiFi

Deluxe Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Ceiling fan
Rainfall showerhead
Bidet
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Bathtub

In-room safe, individually decorated, individually furnished, free WiFi

Family Suite, Bathtub

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Ceiling fan
Bathrobes
  • 65 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Twin Room - 2 Single Beds

In-room safe, individually decorated, individually furnished, free WiFi

Standard Twin Room - 2 Single Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Renovated in 2015
Ceiling fan
Rainfall showerhead
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Babao Deluxe Double Room

In-room safe, individually decorated, individually furnished, free WiFi

Babao Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

In-room safe, individually decorated, individually furnished, free WiFi

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Qilin Duplex Room

In-room safe, individually decorated, individually furnished, free WiFi

Qilin Duplex Room

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Bai Fu Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Duplex Room

In-room safe, individually decorated, individually furnished, free WiFi

Deluxe Duplex Room

  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

View all photos for Xiang Lu Twin Room

In-room safe, individually decorated, individually furnished, free WiFi

Xiang Lu Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Art Decor Suite

In-room safe, individually decorated, individually furnished, free WiFi

Art Decor Suite

  • Sleeps 4
  • 2 King Beds

View all photos for Longma Suite

In-room safe, individually decorated, individually furnished, free WiFi

Longma Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

In-room safe, individually decorated, individually furnished, free WiFi

Triple Room

  • Sleeps 3
  • 3 Single Beds

Similar properties

Garden

Citadines Connect Georgetown Penang

Pool
Pet-friendly
Free WiFi
Air conditioning
8.2 out of 10, Very good, (43)
The price is S$109
includes taxes & fees
1 Dec - 2 Dec
Citadines Connect Georgetown Penang
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About the area

Map
No.76, Jalan A.S Mansor, Georgetown, George Town, Penang, 10050

What's nearby

  • KOMTAR - 13 min walk - 1.1 km
  • Gurney Drive - 19 min walk - 1.6 km
  • Swettenham Pier Cruise Terminal - 3 min drive - 2.4 km
  • Penang City Hall - 4 min drive - 2.3 km
  • Gurney Plaza - 5 min drive - 4.0 km

Getting around

  • Penang Sentral - 30 min drive
  • Penang (PEN-Penang Intl.) - 28 min drive

Restaurants

  • ‪Restoran Nasi Padang, Hotel International - ‬2 min walk
  • ‪Roots Dessert Bar - ‬1 min walk
  • ‪Fook Cheow's Koay Teow Th'ng 福钊茶室 粿條湯 - ‬3 min walk
  • ‪Pepper Salt Restaurant - ‬3 min walk
  • ‪敦隆餐室 - ‬3 min walk

About this property

Museum Hotel

Historic boutique hotel near KOMTAR
At Museum Hotel, you can look forward to a terrace, a garden and dry cleaning/laundry services. In addition to a bar and a restaurant, guests can connect to free in-room WiFi.
Other perks include:
  • A children's pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and luggage storage
  • Coffee/tea in reception, a lift and tour/ticket information
Room features
All rooms are individually furnished, and offer comforts such as laptop-compatible safes and air conditioning, in addition to perks such as free WiFi and free newspapers.
More amenities include:
  • Bathrooms with rainfall showers and bidets
  • 32-inch LCD TVs with satellite channels
  • Fridges, coffee/tea makers and ceiling fans

Languages

Chinese (Mandarin), English, Japanese, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: MYR 24 for adults and MYR 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift

More

  • 1 building
  • 2 floors
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately MYR 24 for adults and from MYR 20 for children
  • Airport shuttle fee: MYR 60 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: The Quadruple Room is a duplex. The sleeping area is accessible only by stairs.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Museum Hotel Penang
Museum Penang
Museum Hotel George Town
Museum Hotel Penang/George Town
Museum Hotel Hotel
Museum Hotel George Town
Museum Hotel Hotel George Town

Frequently asked questions

Does Museum Hotel have a pool?

Yes, this property has a children's pool.

Is Museum Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Museum Hotel?

Self-parking is free at this property.

What time is check-in at Museum Hotel?

Check-in begins at 2:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Museum Hotel?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Museum Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 60 per vehicle applies.

Where is Museum Hotel located?

Located in Downtown George Town, this historic hotel is within a 15-minute walk of Pasar Chowrasta and KOMTAR. Georgetown UNESCO Historic Site and Cheong Fatt Tze Mansion are also within 10 minutes.

Museum Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 254 out of 497 reviews" "
Rating 8 - Good. 198 out of 497 reviews" "
Rating 6 - Okay. 33 out of 497 reviews" "
Rating 4 - Poor. 8 out of 497 reviews" "
Rating 2 - Terrible. 4 out of 497 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

TV astro not working. Too early knocking noise at 6 am morning.!!!
Stayed 1 night in Dec 2020

10/10 Excellent

Be, Petaling Jaya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambiance is really nostalgic and the room was beautiful. Breakfast is amazing!
Stayed 1 night in Oct 2020

8/10 Good

Mohd Annuar Mohd Saleh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good ambience
Stayed 2 nights in Aug 2020

6/10 Okay

Vasuki

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

afrorakda, Kuala Lumpur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The exterior and interior are retro, clean, beautiful and so cute.
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Strategically located, quaint little hotel with a lot of charm. Very clean and comfortable. Would stay here again.
Stayed 1 night in Jul 2020

8/10 Good

chandran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Was good. All the antique concepts. It's bring back to childhood memories.
Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Promises, Promises
I knew I had a problem when there was no parking when I arrived. Evidently, management does not check the plate numbers, so local F&B establishments take advantage; hence no parking in the PM despite 40% occupancy. Chose the hotel for "ample parking" despite its location, but there is parking available only in the mornings and evenings, so not easy to use the car to go out for lunch or shopping. Must stay out until the evening. Then, no internet on my PC in the room on 4 routers. Managed a connection with no bars (just the dot) to send off a couple of lengthy emails at one spot in the lobby. No images. Cell phone got a "dot only" connection in the room, 1 bar on the cell. Used the cell. Some other guests were using portable routers. Young staff was friendly but generally not knowledgeable beyond key tourist spots and therefore not helpful. Took a while to find a cafe with free wifi as most are closed during RMCO. Lots of promises, no action. At checkout: "Internet is working fine. No one is having any problems." Not! Several fruit flies in the room. At least a Mozzy, too, as woke up with three hives. Another guest was complaining of a dysfunctional toilet, though mine was fine. Such a shame - the physical plant is rustic but charming. Will not be returning any time soon.
Stayed 3 nights in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i really love the place
Stayed 1 night in Mar 2020

10/10 Excellent

Michele, San Diego, California, USA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the cheerful welcome with a towel to wash your hands and a nice smooth lemongrass drink, to the amazing employees, we didn’t want to leave. Reveena, one of the front desk clerks, is the most delightful young lady and truly is an asset to the hotel. We had a complication with losing a phone and she worked hard to help us get it back, even stayed past her duty time. We are forever grateful to her. Our King suite was absolutely breathtaking and we couldn’t get enough of the friendly cats that are part of the hotel staff. ❤️
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Heritage hotel. Comfortable room. Well kept. Lovely front desk staff. Very Helpful and always smiling! Lots of good food options within a few minutes walk. Easy to walk to all the sights. Bathroom a bit dated. The pool should not be advertised as such. You can really only dip your feet.
Stayed 4 nights in Feb 2020

8/10 Good

Wendy Anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was well maintained culturally and very clean. Rooms are on the smaller side but overall a good stay.
Stayed 2 nights in Feb 2020

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to shops and restaurants. Easy access to bus. Be aware some bus drivers don't stop for whatever reason. I have 4 buses passed me and other tourists. I mean they act like they don't see you standing there with your hand waving them down. It is a problem for the foreign people who lives there as well but they say they report but nothing was done.
Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
A lot of mosquitos and I ended up with bug bites all over my body.
Stayed 3 nights in Feb 2020

10/10 Excellent

Adwa, Johor Bahru

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel ..👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
Stayed 2 nights in Jan 2020

8/10 Good

NLF, San Francisco

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Regular rooms are rather small and dark and face a wall, though they have nice furnishings. As do all the public areas. The breakfast hot offerings were served tepid because the plates had been arranged in advance. Solution is to order the muesli. The pool was a delightful bonus for chilling after a long hot day. The staff were gracious and helpful. Our sink and shower did not drain very well. Nor did the sink in the room of a friend. We were moved one night to one of the rooms on the street side because of the drainage problems which had lots of light and room, and was absolutely lovely but would surely have cost twice the price had we had to pay for it. The hotel is a nice quiet location with easy access to nearby restaurants. Another bonus was the roof deck with a lovely view over the city.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extraordinary Stay here!!
Rooms are clean and cosy with antique-styled renovation. What's more important is the hotel staff are super firendly. Ryan-the one who works at the front desk is super warm and professional.
Stayed 3 nights in Jan 2020

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Quaint hotel
Room was a bit small but service was good. Staff were helpful and warm.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities
The staff is very friendly and the breakfast though a bit limited in choice, is lovely. Housekeeping needs to be improved though.
Stayed 3 nights in Dec 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and historic place to stay!
This is a beautiful and historic place to stay. I would happily go back and stay a week or more!
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Dec 2019