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"The staff was helpful. We were able to borrow unbrellas which was useful. Conveniently located to a hawkers stand delicious. Had maps so street art was found. Need a map for the walking tour which was fun but could only find it on our phone. Need to post ideas so people could see more actuvities in this wonderful city."

"It’s my favourite hotel to stay in whenever I’m in Penang. Friendly staff who pay good attention to your needs, clean rooms with good views and it’s located within walking distance of all the usual spots you love to visit. One area I feel they could improve is the breakfast. I remember the breakfast being decent in my previous stays but this time it was very disappointing."

"This hotel feels like a throwback to the British Colonial days, in a good way. The service was impeccable, the food was excellent the ambiance was old world luxury. Highly recommend if you are looking for a hotel with real character."

"Nothing to want for at this 5 Star hotel. "

"Nice room, overall nice facility , friendly and helpful staff. "

"Remote and peaceful. "

"We loved the very friendly welcome on arrival and all of the Staff were wonderful throughout our stay. We can highly recommend it and it's very convenient for walking to everywhere ."

"Ok"

"The staff here are excellent people. Nice. There was a rock concert across the street and I asked if we could move rooms to back and they accommodate. We stayed 5 nights only one was noisy because of concert. The staff cannot help that. Good breakfasts, good laundry services. Friendly, friendly, friendly. Wonderful people "