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Winstar Hotel

2.5 star property
Hotel connected to a shopping centre in Pekanbaru with free parking

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Photo gallery for Winstar Hotel

Exterior
Desk, free WiFi, bed sheets
Restaurant
Lobby
Lobby

Reviews

6.0 out of 10

Popular amenities

  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Executive Double Room

Room amenity

Executive Double Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Desk
Daily housekeeping
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Room amenity

Superior Double Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Desk
Daily housekeeping
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Desk, free WiFi, bed sheets

Deluxe Double Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Desk
Daily housekeeping
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Desk, free WiFi, bed sheets

Deluxe Twin Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Desk
Daily housekeeping
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room

Desk, free WiFi, bed sheets

Superior Twin Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Desk
Daily housekeeping
  • 21 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Twin Room

Desk, free WiFi, bed sheets

Standard Twin Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Desk
Daily housekeeping
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds
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About the area

Map
Jl. M Ali No.118, Pekanbaru, Riau, 28155

What's nearby

  • Pekan Baru Mall - 10 min walk - 0.9 km
  • Ciputra Seraya Mall - 17 min walk - 1.5 km
  • Great Mosque of An-Nur - 2 min drive - 1.5 km
  • Riau University - 4 min drive - 3.8 km
  • SKA Mall - 6 min drive - 5.3 km

Getting around

  • Pekanbaru (PKU-Sultan Syarif Qasim II Intl.) - 25 min drive

Restaurants

  • ‪Kedai Kopi Sinar Pagi - ‬4 min walk
  • ‪Kedai Kopi Laris - ‬6 min walk
  • ‪Kedai Kopi Indah Ria - ‬8 min walk
  • ‪Kedai Kapitol - ‬1 min walk
  • ‪Ampera Setangkai Mawar - ‬9 min walk

About this property

Winstar Hotel

Hotel connected to a shopping centre
You can look forward to dry cleaning/laundry services, a business centre and a restaurant at Winstar Hotel. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and express check-in
  • Free newspapers, ATM/banking services and luggage storage
Room features
All 91 rooms offer comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping, desks and phones

Languages

Chinese (Mandarin), English, Indonesian, Malay

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 60,000 for adults and IDR 30,000 for children
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Spa

  • Massage

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Express check-in available
Minimum check-in age - 17

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 60000 for adults and from IDR 30000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

Property is also known as

Winstar Hotel Hotel
Winstar Hotel Pekanbaru
Capital O 1101 Winstar Hotel
Winstar Hotel Hotel Pekanbaru

Frequently asked questions

Is Winstar Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Winstar Hotel?

Self-parking is free at this property.

What time is check-in at Winstar Hotel?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM.

What time is check-out at Winstar Hotel?

Checkout is at noon.

Where is Winstar Hotel located?

Situated in Pekanbaru, this hotel is within 1 mile (2 km) of Pekan Baru Mall, Ciputra Seraya Mall and Great Mosque of An-Nur. Raya Mosque and Soeman HS County Library are also within 2 miles (3 km).

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Winstar Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 1 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

5.0/10

Cleanliness

6.0/10

Staff & service

4.0/10

Amenities

5.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Room is dirty (the floor, the sheets, the pillow, yellow running water). We booked a room through Expedia for 2 nights stay. Somehow when we arrive at 9pm for check-in, we were told that our reservation was cancelled was cancelled by us at 5pm that day and was not given any explanation,we had no choice but to rebook over the counter at TRIPLE the price we original had to pay. This felt like a scam honestly. Furthermore, for some reason the housekeepers always knocks at around 9am and attempts to enter even though the DO NOT DISTURB sign was clearly flashed. This is extremely disturbing. Overall,I am extremely dissatisfied with the hotel.
Stayed 2 nights in Jul 2019

8/10 Good

kevin

Just ok
Stayed 1 night in Oct 2021