6/10 Okay
Ellie
Travelled with partner
9 Oct,2024
Liked: Cleanliness, staff & service, amenities
The Hut Hut villa space is beautiful! our room was lovely and clean, bathroom was huge! However, when we arrived we found that the door wouldn’t close completely. A small gap remained even when the doors were closed/locked. I advised staff who said they would have to get a carpenter, and to push something up against the blinds. My partner (a builder, had a look and noticed that the whole door was smaller than the frame - therefore the was a small gap all around the door. Bed was hard but comfortable. As soon as you made any movement though it made a noise as under the mattress was a rattan. Aircon was also incredibly noisy. Sounded like there was a hole in the wall and high winds moving past. A constant low toned whistling sound. Lights were very dim. Room is beautiful and bright if you open up curtains, however sun streams in and causes the room to get warm quickly. No fridge in room. I understand it’s a shared kitchen however thought there would be a mini fridge for personal medications, food and drinks. Construction is happening all around the villa. During the day it’s quite noisy. Lost power twice during last night. On 2/4 day we were advised that the owner would only accept cash payment. This information was not provided to us in advance, getting the cash out was an inconvenience. Staff were lovely and attentive, fruit was delicious, pool was delightful and again the aesthetic of the place is incredible however a number of flaws which was disappointing for our stay
Ellie
Stayed 4 nights in Oct 2024
