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"very good customer service, great if you’re going to a concert at la defense "

"We had to move 1 of the rooms because of the smell. Both rooms were down market and dirty. There was an unpleasant smell in the corridors as well. Sound proofing was poor so we were kept awake by shouting and arguments in other rooms. Parking was supposed to be an option but when we arrived they told us it had to be booked at least 15 days in advance. So we had to leave the car on a dodgy street round the corner. The next morning a different receptionist told us they'd got spaces in their...

"The staff was very friendly, the actual property is nice. It’s just that when you walk outside, there is homeless pee and poo that you have to dodge and make sure you don’t step into. Very convenient location with lots of dining and shopping options."

"Nicce stay"

"Great place to stay! Just outside of the centre! "

"Loved it!"

"Really recommend this hotel . Only thing wasn’t right was I’ve ordered double bed and had 2 single . Besides that everything was how should be "

"Amazing, no noise at all, so deliciously quiet: that was our favorite part. Very clean, right in front of the tramway, close to the subway, very convenient. Keeps its promises. My only complaint was a fire alarm in the morning (not the property fault, but a smoking customer). They were trying to fix as quickly as possible the problem and didn't give us a lot of updates during the 15 minutes wait. Overall, the staff needs to improve a little its communication at check-in, check-out and during...

"Our stay at La Clef Louvre Paris by The Crest Collection was nothing short of exceptional. From the moment we walked through the elegant entrance, we were warmly greeted by the friendly and attentive staff who made us feel right at home. Every member of the team went above and beyond to ensure our stay was comfortable and memorable. The accommodations were exquisite, blending classic Parisian charm with modern luxury. Our room was impeccably clean, spacious, and thoughtfully designed, offering...

"This was a great stay. There is a bus stop 1minute away that takes you direct to La Défense (12 minutes) which is a gateway transport system to Paris. The place is great the staff are wonderful. This was a lively stay. "

"Good service. "

"Staff was amazing. They provided stop by stop on the metro to my daily adventures. Breakfast was delicious each morning. It’s going by to be my Paris lodging for future visits. "