Hotel Riu Palace Paradise Island - Adults Only - All Inclusive

4.0 star property
Adults-only beachfront property with 2 outdoor pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Palace Paradise Island - Adults Only - All Inclusive

On the beach, white sand, sun-loungers, beach towels
Poolside bar
Poolside bar
Reception hall
Minibar, in-room safe, laptop workspace, blackout curtains

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar

Room options

Available filters for rooms
Showing 47 of 47 rooms

Junior Suite, 2 Bedrooms, Ocean View (Superior | U)

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Eco-friendly toiletries
Private bathroom
Rainfall showerhead
2 bathrooms
  • 31 sq m
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Junior Suite, 2 Bedrooms, Ocean View (U)

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Eco-friendly toiletries
Private bathroom
Rainfall showerhead
2 bathrooms
  • 31 sq m
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Junior Suite, 2 Bedrooms, Ocean View (Superior | B2C-US)

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
2 bathrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Junior Suite, Ocean View (Superior | C)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 31 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (Superior | B2C-CAN)

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

Junior Suite, Ocean View (Superior | B2C-CAN)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (B2C-CAN)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 31 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (B2C-CAN)

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

Junior Suite, Oceanfront (C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-CAN)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Oceanfront (B2C-CAN)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

Standard Suite (Special | B2C-CAN)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

Family Suite, Ocean View (B2C-CAN)

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 45 sq m
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

Standard Suite (Special | C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (L)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Family Suite, Ocean View (L)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Eco-friendly toiletries
Private bathroom
Rainfall showerhead
  • 70 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Family Suite, Ocean View (C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Suite, Oceanfront (E)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Superior, U)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (E)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, Ocean View (U)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Partial Ocean View (L)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Superior E)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (L)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Superior (L))

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (U)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Private bathroom
Rainfall showerhead
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (U)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Superior, B2C)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Bathrobes
Eco-friendly cleaning supplies
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, Ocean View (B2C-US)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Suite, Oceanfront (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
Shower/bath combination
Bathrobes
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Suite (U)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Private bathroom
Rainfall showerhead
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-US)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Bathrobes
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
2 bathrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Junior Suite, Oceanfront (B2C-US)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 39.0 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (Superior | C)

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 31 sq m
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms, Ocean View (Superior (L))

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (L)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Quadruple Suite With Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Suite Junior With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite Junior With Partial Sea View

  • Partial sea view
  • Sleeps 3
  • 2 Double Beds

Room Superior With Sea View

  • Partial sea view
  • Sleeps 3
  • 2 Double Beds

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About the area

Map
6307 Casino Drive, Paradise Island, New Providence, 0

What's nearby

  • Atlantis Casino - 10 min walk
  • Versailles Gardens - 11 min walk
  • Aquaventure - 13 min walk
  • Ocean Club Golf Course - 4 min drive
  • Bahamas National Trust Headquarters - 7 min drive

Getting around

  • Nassau (NAS-Lynden Pindling Intl.) - 30 min drive

Restaurants

  • ‪Poseidon's Table - ‬10 min walk
  • ‪Nobu - ‬9 min walk
  • ‪Plato's Bar - ‬10 min walk
  • ‪Marina Pizzeria - ‬13 min walk
  • ‪Shark Bites - Atlantis - ‬10 min walk

About this property

Hotel Riu Palace Paradise Island - Adults Only - All Inclusive

Upscale all-inclusive property by the ocean
You can look forward to a free breakfast buffet, an adjacent golf course and a swim-up bar at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive. With a white sand beach, sunloungers and beach volleyball, this property is the perfect place to soak up some sun. Indulge in a sports massage, a body treatment and a manicure/pedicure at the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner and Japanese cuisine. Fitness classes are offered at the health club; the property also has a poolside bar, a corner/local shop and a terrace. Stay connected with free in-room WiFi, and guests can find other amenities, such as shopping on-site and a coffee shop/cafe.
You'll also find perks such as:
  • 2 outdoor pools with sunloungers, pool umbrellas and a swim-up bar
  • Free self-parking
  • Limo/town car service, an electric car charging station and a 24-hour front desk
  • Massage treatment rooms, luggage storage and a banquet hall
  • Guest reviews give top marks for the beach locale, pool and helpful staff
Room features
All 379 rooms have comforts, such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hairdryers
  • Flat-screen TVs with satellite channels
  • Coffee/tea makers, daily housekeeping and electrical adapters/chargers

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Atlantic
  • Bahamas
  • Krystal
  • Kulinarium
  • Tengoku

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Deep-tissue massages
  • Manicures/pedicures
  • Spa treatment rooms
  • Sports massages
  • Swedish massages

Accessibility

  • No lift

More

  • 1 building
  • 14 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

All Inclusive Paradise Island
Palace Paradise Island
Paradise Island All Inclusive
Paradise Island Riu
Paradise Island Riu All Inclusive
Paradise Island Riu Palace
Riu Palace Paradise Island
Riu Palace Paradise Island All Inclusive Adults
Riu Paradise Island
Riu Paradise Island All Inclusive
Riu Palace Paradise Island All Inclusive Adults Only
Riu Palace Paradise Island All Inclusive
Riu Paradise Inclusive Adults
Riu Palace Paradise Island All Inclusive Adults Only
Riu Palace Paradise Island Adults Only All Inclusive

Frequently asked questions

Does Hotel Riu Palace Paradise Island - Adults Only - All Inclusive have a pool?

Yes, this property has 2 outdoor pools.

Is Hotel Riu Palace Paradise Island - Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive?

Self-parking is free at this property.

What time is check-in at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include volleyball, aerobics classes and more.

Where is Hotel Riu Palace Paradise Island - Adults Only - All Inclusive located?

Located in Paradise Island, this beachfront property is next to a golf course and within a 5-minute walk of Lucayan Archipelago and Cabbage Beach. Paradise Lagoon Beach North and Atlantis Casino are also within 10 minutes.

Hotel Riu Palace Paradise Island - Adults Only - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1119 out of 2655 reviews" "
Rating 8 - Good. 772 out of 2655 reviews" "
Rating 6 - Okay. 387 out of 2655 reviews" "
Rating 4 - Poor. 198 out of 2655 reviews" "
Rating 2 - Terrible. 179 out of 2655 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful people- beautiful place- thank you- MERRY CHRISTMAS!
Stayed 3 nights in Dec 2024

4/10 Poor

MARK

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Front desk staff was very rude. There was a sign and on the app for requests like a late check out. It is anything but. Late check out is fee based. $40 per person per room per hour. So an extra hour for my wife and I would be $80. Or about the nightly stay amount. Bartender and security staff at the pool were very poor at doing their jobs. There were many very drunk people. One of which tried to punch me. Not once did security do anything. The bartenders kept making and serving drinks while people were very drunk and rowdy. As long as the tips came in the bartenders didn’t care who they were serving. My wife and I had to leave the pool. Many guests were offended and left too. The specialty restaurants would’ve been nice to try. But as soon as we arrived, there was limited or no availability. Lastly the $1200 in credits offered is a ruse. The average discount available is $20 and should have to be used when you spend $400 first for an obscene highly priced items or services. Most of the credits didn’t even apply to the hotel. Very misleading. I have stood at RIU resorts in the past and this place really changed my perception of the quality RIU has to offer. For an all inclusive resort, was anything but.
Stayed 3 nights in Dec 2024

8/10 Good

Gary, Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. We were very disappointed that we stayed there for 7 nights and could only eat at the Buffet. No reservations were available for any Ala Carte Restaurants! We didn’t care for the food at the buffet. It was disappointing that we had to spend money on food elsewhere when we already paid for it here. Staff was very friendly and nice. Pool was heated and felt great except for Sunday. The big pool was not heated and was cold. Property was very clean. When we checked in we were told that the room was ready but our mini bar was empty when we got to our room but was attended to quickly. We were there for 5 nights before we received robes for our room. When I asked an employee in the elevator I was advised it was supposed to be in our room but there wasn’t any. He kindly sent someone to bring us some for our last 2 nights. Very nice beach at this location. We enjoyed our room as it was very quiet and relaxing. We felt very safe in and around the resort.
Stayed 7 nights in Dec 2024

8/10 Good

Chimezie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and it was as good as advertised. The staff works hard to entertain and maintain the property. Very Friendly.
Stayed 4 nights in Dec 2024

10/10 Excellent

Elizabete M Dos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful !
Stayed 3 nights in Dec 2024

10/10 Excellent

Roseate

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, our stay was enjoyable! The food options were excellent, the check-in process was quick and convenient, and the amenities were top-notch. We especially loved our spa experience. However, there were a few issues during our stay, although they did not significantly impact our vacation. The women's sauna was out of service, and we did not receive any updates regarding when it would be available again. Additionally, our room service breakfast never arrived, so we ended up having lunch instead. One concern we did have was with the pool entertainment staff. While we were there to relax and unwind, we found them to be a bit persistent with encouraging participation in pool games. Despite politely declining multiple times, we were made to feel uncomfortable as they continued to pressure us, even making inappropriate remarks over the microphone. This behavior left us feeling uneasy about returning to the pool. Fortunately, the poolside bartenders and other staff were friendly and accommodating, which we appreciated. Overall, the stay was good, but we hope the resort can address these issues for future guests.
Stayed 3 nights in Dec 2024

2/10 Terrible

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Sudhir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and wonderful staff
Stayed 3 nights in Dec 2024

6/10 Okay

Ignacio

Disliked: Property conditions & facilities
The hotel is nice, but my room wasn't cleaned even after the room attendant asked me if I would be out for a while. There was mold on the ceiling, and the air conditioning had humidity issues. The food is decent, nothing fancy, but overall, it's a good property for a weekend getaway.
Stayed 3 nights in Dec 2024

8/10 Good

Robert Mark

Travelled with family
Service was excellent.Property needs refreshed. Very nice beach. Limited ability to make restaurant reservations.
Stayed 4 nights in Dec 2024

10/10 Excellent

antonio luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very frenley
Stayed 3 nights in Dec 2024

4/10 Poor

Bisharat

Disliked: Cleanliness, property conditions & facilities
We left early I requested the refund but still no help from Hotel and Expedia team both blaming each other and playing games
Stayed 5 nights in Nov 2024

6/10 Okay

Joseph

Travelled with partner
Booking the restaurants was a shambles and we did not manage to book one restaurant we wanted in the 4 nights.
Stayed 4 nights in Dec 2024

10/10 Excellent

Noemi

Stayed 3 nights in Nov 2024

10/10 Excellent

Kayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome resort
Stayed 4 nights in Dec 2024

8/10 Good

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was amazing, friendly staff always willing to help. The food selection was enormous and delicious. Rooms could use a little sprucing up but overall very, very happy with our stay. Hopefully the buildings adjacent will be repaired soon so the construction noise is reduced. Thanks
Stayed 6 nights in Dec 2024

10/10 Excellent

Valerie

Stayed 5 nights in Nov 2024

6/10 Okay

Felecia Shay

Liked: Staff & service
There are pros and cons to booking here. Having an all inclusive was nice and saved us some $ for sure. We also liked the stocked bottles in the room and mini fridge with mixers so if you just want to have a drink on the balcony, it’s no problem. The buffet was better than average and we usually could find something. We tried 3 of the restaurants and there was usually some issue with the food. They aren’t that hard to get into once you have the app. The jerk chicken at the pool is pretty good. Now for the cons: If you vacation to swim in the ocean, this is not your place. The waves are really swift. I tried and got tossed and injured my first day. I was really hoping for some beach time and we ended up at the pool daily. The rooms were sooo dated and the balconies were small. It felt like the rooms got decorated in maybe 1991 and never refurbished. You can also tell they don’t do deep cleans with dust and makeup smudges on doors, furniture etc. Our AC unit was in the hall and it rattled and leaked water everywhere all over the floor. The fan in the bathroom was also not operational so it was super slippery when you went to get out and the mirror was fogged up so I had to do my makeup in the hall every day. I could deal with all of the above if the location was at least desirable. I wouldn’t recommend this resort to anyone. The cons outweigh the pros.
Stayed 7 nights in Nov 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay. Impeccably clean, delicious variety of food. Warm clean pool. My one suggestion is to keep the pool open later after dark. Downtown is walkable with a few sketchy sections. We recommend this place.
Stayed 5 nights in Dec 2024

6/10 Okay

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The resort is fine but wouldn’t recommend to those under the age of 40 as majority of the guest are older and there aren’t any “fun” activities. This place is good just to relax in the sun.
Stayed 3 nights in Nov 2024

6/10 Okay

Herminia

Travelled with group
It was okay... our massages got cx with no explanation. It was difficult to make dinner reservations. The buffet food was ok not great. KRYSTAL restaurant was awesome and the servers were amazing
Stayed 4 nights in Dec 2024

10/10 Excellent

Geeta, Bronx

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and clean. Staff were also very friendly and helpful!
Stayed 4 nights in Dec 2024

10/10 Excellent

Dorel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Everything
Stayed 3 nights in Dec 2024

8/10 Good

Jecoliah Athaliah

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Its very difficult to booked the restaurants that needs reservation, bht the buffet had enough options to choose from. Some of the fixtures needs replacing as it makes the rooms look run down. Our bathroom mirrow had a big rust stain doen through the middle the extractor fan was not working so the bathroom would gwt very misty while showering. We had a great view of cabbage beach. Even though minor things failed we enjoyed our say and always enjoyed when we see Iris or Sharon working the buffet restaurant
Stayed 7 nights in Nov 2024

6/10 Okay

Angela, Philadelphia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It rained while we were there, it was leaking everywhere in the hotel and including our room. The front desk changed our room, the issue was resolved with the water leaking in our room.
Stayed 6 nights in Oct 2024