"On the Expedia website, it listed this hotel as haveing room for 8 people in the standard room and 13 in the next level room. Also, it listed the standard room as having 4 queen beds. However, initially, I said there were 3 adults and three children ages 12, 17, and 17. Moreover, I messaged the property that we were going to have 4 adults and 3 children. I figured that the property claimed it could handle eight so adding one shouldn’t be a problem. However, when we arrived at the property, the room we were given was a small room, had one queen bed and one small day bed. It could hardly accommodate our party. I complained to manager at the desk who didn’t believe That I booked that room. I showed her the write in Expedia and she took a picture of it with her phone. She insisted I booked the room we were given and that there was a charge for our extra adult. I said that room would not work so she gave us a slightly larger room and brought in small beds for the floor for, charged my card 4 k p. Mind you, the ad said free breakfast, but we would have to pay for the extra persons’s breakfast but the following day, we were only given five free breakfasts saying that it wasn’t the number of booked guests but the number of beds we were given, which was 5. Therefore we would have to pay for two breakfasts. Again, I spoke with the desk about the discrepancy in breakfast but no finally.
To my way of thinking this was a scam, the false advertising on Expedia of the sleeps 8."
"This was an amazing stay... the views are absolutely gorgeous. The rooms were clean and very cozy and the staff was very nice.
The host was able to give amazing recommendations for our tours. Assisting us in going to oslob and moalboal. Her recommendations were amazing and we missed the hecticness of the crowds. It was almoat like paying for a private tour.
They have a few restaurants near by with great food. We did rent car in city so we had transport but even for days we didnt use transport. Help and assistance was provided. I hope your stays are as amazing and wonderful as ours. "
"The lady had no idea i was coming. I had to show her the receipt from Expedia to prove i booked a room. Breakfast came from her personal fridge so her options were all over the place. As poor of a rating I gave here, this is probably the nicest place and affordable considering there places i was trying to visit. Hot water worked great though. "
"We stayed 11 nights. Very friendly and helpful staff, spacious room. However, the bathroom had bad smell and very little water in thevshower andvtaps. And water too had bad smell."
Pandalihan Cave is located in Mabinay. If you're looking for a convenient place to stay, you could search for properties close to public transport so it's easy to get around.
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If I need to cancel the hotel reservation for my stay near Pandalihan Cave, will I receive a refund?
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