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Regis Hotel & Spa

3.5 star property
Family-friendly hotel with full-service spa and sauna

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Regis Hotel & Spa

Garden
Outdoor spa tub
Premium bedding, individually decorated, desk, iron/ironing board
Outdoor spa tub
Pool waterfall
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included
The price is S$118
includes taxes & fees
26 Nov - 27 Nov

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Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room, 2 Double Beds

View from room

Standard Double Room, 2 Double Beds

Highlights

Garden
Patio
Individually decorated
Free cots/infant beds
TV
Premium bedding
Private bathroom
Cable channels
  • 31 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Triple Room

Premium bedding, individually decorated, desk, iron/ironing board

Triple Room

Highlights

Garden
Patio
Individually decorated
TV
Premium bedding
Private bathroom
Cable channels
Daily housekeeping
  • 35 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

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Property grounds

Porta Hotel del Lago

Pool
Hot tub
Spa
Pet-friendly
8.4 out of 10, Very good, (894)
The price is S$167
includes taxes & fees
25 Nov - 26 Nov
Porta Hotel del Lago
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About the area

Map
3a avenida 3-47 zona 2, Panajachel, Solola

What's nearby

  • Casa Cakchiquel Arts Center - 2 min walk - 0.2 km
  • La Galeria - 4 min walk - 0.4 km
  • Lake Atitlán - 7 min walk - 0.6 km
  • Church of Saint Francis - 9 min walk - 0.8 km
  • Panajachel Municipal Market - 10 min walk - 0.9 km

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 112 min drive

Restaurants

  • ‪The Little Spoon - ‬3 min walk
  • ‪Pollo Campero Panajachel - ‬4 min walk
  • ‪Atlantis - ‬4 min walk
  • ‪Circus Bar - ‬5 min walk
  • ‪Guajimbos - ‬1 min walk

About this property

Regis Hotel & Spa

Family-friendly hotel near Lake Atitlán
A garden, a playground and a fireplace in reception are just a few of the amenities provided at Regis Hotel & Spa. Treat yourself to reflexology, aromatherapy or a hot stone massage at Regis, the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a sauna.
Other perks at this hotel include:
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), hot springs on-site and babysitting (surcharge)
  • Tour/ticket information, multilingual staff and bike parking
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms are individually decorated, and have comforts such as premium bedding, in addition to amenities such as free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 24-inch TVs with cable channels
  • Private gardens, LED light bulbs and childcare services

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 10 AM for a fee: USD 15 to 20 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room babysitting
  • Playground

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a lake

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot spring
  • Hot springs open from 9:00 AM - 9:00 PM
  • Hot springs water temperature - 32 ºC
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift

More

  • 1 floor
  • 3 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable drinking straws available
  • Built in 1934
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Individual decor
  • Iron/ironing board on request
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 6:30 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 10 kg per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 5 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 20 per person
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property does not have any lifts
Hot springs access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 10 years old are not allowed in the spa without adult supervision

Property is also known as

Hotel Regis
Regis Hotel Panajachel
Regis Panajachel
Regis Hotel Spa
Regis Hotel & Spa Hotel
Regis Hotel & Spa Panajachel
Regis Hotel & Spa Hotel Panajachel

Frequently asked questions

Is Regis Hotel & Spa pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Regis Hotel & Spa?

As of 24 Nov,2024, prices found for a 1-night stay for 2 adults at Regis Hotel & Spa on 26 Nov,2024 start from S$117.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Regis Hotel & Spa?

Self-parking is free at this property.

What time is check-in at Regis Hotel & Spa?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Regis Hotel & Spa?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Regis Hotel & Spa located?

This family-friendly Panajachel hotel is located on a lake, within a 10-minute walk of Multiple Use Area Lake Atitlan Basin and Lake Atitlán. La Galeria and Casa Cakchiquel Arts Center are also within 5 minutes.

Regis Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 313 out of 572 reviews" "
Rating 8 - Good. 181 out of 572 reviews" "
Rating 6 - Okay. 52 out of 572 reviews" "
Rating 4 - Poor. 13 out of 572 reviews" "
Rating 2 - Terrible. 13 out of 572 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marves, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful garden. Excellent breakfast and friendly staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Suzan, Omaha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not luxurious but basic and clean…and with screens on windows. We LOVED the onsite thermal pools and the staff was wonderful, always smiling and polite.
Stayed 1 night in Nov 2024

10/10 Excellent

Santiago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean rooms.
Stayed 2 nights in Oct 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience at the hotel. Nice amenities, clean rooms, great location!
Stayed 1 night in Oct 2024

10/10 Excellent

Jose, Hagerstown

Stayed 2 nights in Sep 2024

6/10 Okay

Annie

Travelled with family
Liked: Cleanliness
Safe & quiet place, nice fresh herbals smell, love thermal water, massage I asked strong and was too strong, room did not have iron for my clothes, no A/C, no refrigerator, no coffee machine, no bathtub, on my registration said breakfast included, they did not provided, overall for the price I was expecting something better
Stayed 1 night in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, the thermal water pools are awesome.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is beautiful with the landscaping, hot springs, spa and other amenities. The staff service level is outstanding.
Stayed 2 nights in Aug 2024

6/10 Okay

Isabella

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This hotel was average the customer service was OK we arrived around 12 and they said there weren’t any rooms available and to come back at 2 when we came back around 1:45 they said there wasn’t ain’t rooms available and around 2:15 they said the same but allowed two other families in a room. I confronted the front desk and she wasn’t very nice but still gave me a room . I was just confused on the available because it kept changing . The bathroom was dirty as well.
Stayed 1 night in Aug 2024

6/10 Okay

Charles

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Outdated and dirty room. No AC
Stayed 2 nights in Jul 2024

8/10 Good

Ana Edith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'd like air conditioner in the room
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the gardens and friendliness of the staff
Stayed 4 nights in May 2024

10/10 Excellent

Johanna, Baldwin Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel close to the lake
Stayed 1 night in Aug 2024

10/10 Excellent

Verenisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds are lush/green and clean, it made us feel we were truly away from the city and instead nestled somewhere in the forest. After a long day of walking and touring the small towns, we returned to the hotel to enjoy the steamy hot springs. Additionally, the room offered super hot water for showering (I’m not complaining, I’m glad I had hot water).This location is extremely central to everything- morning walks for coffee, 5-7 minute walk to the lake, and many restaurant options. The one negative was that the room next to us were talking loud past 11pm and at 5:30am they had the music going.
Stayed 3 nights in Jul 2024

10/10 Excellent

paula

Liked: Property conditions & facilities, room comfort
Liked it
Perfectly located for food drink and shopping. Wonderful thermal pools were wonderful. Didn’t use the teams cal but there is one as well. Beautiful landscaping also.
Stayed 1 night in Jul 2024

10/10 Excellent

Carmen, Great Neck

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located to the main street
Stayed 1 night in Jun 2024

10/10 Excellent

Devin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Overall it was a good place to stay! Met all of our needs and it was nice having a restaurant onsite.
Stayed 2 nights in Jul 2024

10/10 Excellent

Subha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds are absolutely beautiful with big spacious rooms and bedrooms. Sauna was fabulous after long days of shopping and traveling across the lake. We would definitely stay here again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Erica

Stayed 2 nights in Jun 2024

10/10 Excellent

Lucy S

Liked: Cleanliness, staff & service, property conditions & facilities
Is a cozy place loved the garden and the hot stone jacuzzi
Stayed 2 nights in Jun 2024

4/10 Poor

Rosalind

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
In fairness to the hotel, this was just not the right hotel (hostile) for me. No refrigerator, no ice, no AC, not smart tv, room outdated but staff was awesome! The location is perfect too.
Stayed 3 nights in Jun 2024

10/10 Excellent

cs

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paradise in the middle of Panajachel. Hotel is on Calle Santander where all the action is. Tons of shopping and restaurants. An easy 5 minute stroll to the lanchas. The best part is the hot springs tub on the hotel grounds. Hotel grounds are well kept and great security and hotel staff. Stayed here with kids and they have a little play area with swings.
Stayed 1 night in Jun 2024