6/10 Okay
Jeffrey
Travelled with partner
26 Oct,2024
Liked: Cleanliness, amenities, property conditions & facilities
This is a beautifully designed hotel in every aspect marrying old and new successfully. The design is faultless and certainly wows. However aspects of the hotel experience were disappointing for an hotel of this standard. Having travelled extensively around Europe this year it has been interesting to compare and contrast the standards across hotels.
The Nobis scores highly in respect of design. Our room was lovely and very quiet, with virtually no noise from outside or within the hotel. That’s a huge plus and was lacking in some hotels I stayed in. However I found the bed uncomfortable, the air con was poor, and the towels and bathroom tissue were poor quality for an hotel of this calibre. The bathroom was dark and lacked practicality eg shower valves located such that you got soaked in cold water turning on the shower! The sound of water dripping and running from the room above seemed amplified in a room that was otherwise very quiet. The bar was fabulous as is the roof terrace with its views of the Cathedral. The spa was wonderfully and extremely relaxing.
Service was nothing special and lacked the warmth and welcome we later received at the Concepció by Nobis. Staff seemed to lack knowledge and training. Put the Concepcio team in the Nobis and you’ve a winning formula!
Breakfast was good but again not outstanding. In summary a stunning hotel in terms of design with a great little spa and roof terrace but other aspects of the hotel experience were disappointing.
Jeffrey
Stayed 1 night in Oct 2024