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Piedra de Agua Hotel Boutique Palenque

3.5 star property
Suburban hotel with full-service spa and 24-hour front desk

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Piedra de Agua Hotel Boutique Palenque

Outdoor pool
Terrace/patio
Premium bedding, free WiFi, bed sheets
Lobby sitting area
Bar (on property)
VIP Access

Reviews

7.8 out of 10

Good

Popular amenities

  • Pet-friendly
  • Hot tub
  • Bar
  • Pool
  • Parking included
  • Spa
The price is S$160
includes taxes & fees
26 Nov - 27 Nov

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Basic Room, 1 Double Bed, Private Bathroom, Garden View

Premium bedding, free WiFi, bed sheets

Basic Room, 1 Double Bed, Private Bathroom, Garden View

Highlights

Private plunge pool
Fan
Premium bedding
Hairdryer
Private bathroom
Bathrobes
Free bottled water
Coffee/tea maker
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Terrace, Garden Area

Premium bedding, free WiFi, bed sheets

Suite, 1 King Bed, Terrace, Garden Area

Highlights

Terrace
Private plunge pool
Air conditioning
Ceiling fan
Separate bedroom
Premium bedding
Hairdryer
Private bathroom
  • 35 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Private Bathroom, Garden Area

Premium bedding, free WiFi, bed sheets

Suite, 2 Double Beds, Private Bathroom, Garden Area

Highlights

Private plunge pool
Air conditioning
Ceiling fan
Separate bedroom
Premium bedding
Private bathroom
Hairdryer
Bathrobes
  • 35.0 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 2 Double Beds, Private Bathroom, Garden Area

Premium bedding, free WiFi, bed sheets

Superior Double Room, 2 Double Beds, Private Bathroom, Garden Area

Highlights

Private plunge pool
Fan
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Free bottled water
Coffee/tea maker
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Private Bathroom, Garden Area

Premium bedding, free WiFi, bed sheets

Superior Room, 1 King Bed, Private Bathroom, Garden Area

Highlights

Private plunge pool
Air conditioning
Fan
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Free bottled water
  • 30.0 sq m
  • Sleeps 2
  • 1 King Bed

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2 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers

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Pool
Spa
Pet-friendly
Kids pool
8.6 out of 10, Excellent, (516)
The price is S$98
includes taxes & fees
26 Nov - 27 Nov
Hotel Villa Mercedes Palenque
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About the area

Map
Carretera a las Ruinas Km. 2.5, Palenque, CHIS, 29960

What's nearby

  • Aluxes Eco Park - 1 min walk - 0.1 km
  • Museo de Sitio Palenque - 4 min drive - 3.8 km
  • El Panchán - 5 min drive - 3.9 km
  • Palenque Archaeological Zone - 5 min drive - 4.3 km
  • Misol-Ha Waterfalls - 9 min drive - 9.3 km

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 13 min drive

Restaurants

  • ‪Restaurante Maya Cañada - ‬4 min drive
  • ‪Don Mucho - ‬3 min drive
  • ‪La Selva - ‬3 min drive
  • ‪Monte Verde Trattoria Pizzeria Italiana - ‬2 min drive
  • ‪Starbucks - ‬17 min walk

About this property

Piedra de Agua Hotel Boutique Palenque

Hotel near El Panchán
Located close to Museo de Sitio Palenque and Palenque Archaeological Zone, Piedra de Agua Hotel Boutique Palenque provides a terrace, a garden and laundry facilities. Treat yourself to reflexology, a body scrub or a body wrap at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a hot tub.
Other perks at this hotel include:
  • An outdoor pool
  • Free self-parking
  • Continental breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Express check-in, luggage storage and a front desk safe
Room features
All guest rooms at Piedra de Agua Hotel Boutique Palenque boast comforts, such as private plunge pools and premium bedding, as well as amenities, such as free WiFi and dressing gowns.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Coffee/tea makers, ceiling fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 20 metres
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: MXN 150 for adults and MXN 150 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Private plunge pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a national park
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 floor
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Private plunge pool

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Ceiling fan
  • Fan

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 200
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 500, per pet, per stay, plus a deposit of MXN 500 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 12 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately MXN 150 for adults and from MXN 150 for children
  • Airport shuttle fee: MXN 80 per vehicle (one-way, maximum occupancy 4)
  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 500 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: MXN 200 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

This property does not have any lifts
Pool access available from 7 AM to 10 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Piedra Agua Hotel Boutique Palenque
Piedra Agua Hotel Boutique
Piedra Agua Boutique Palenque
Piedra Agua Boutique

Frequently asked questions

Does Piedra de Agua Hotel Boutique Palenque have a pool?

Yes, this property has an outdoor pool. Pool access is from 7 AM to 10 PM.

How much does it cost to stay at Piedra de Agua Hotel Boutique Palenque?

As of 25 Nov,2024, prices found for a 1-night stay for 2 adults at Piedra de Agua Hotel Boutique Palenque on 26 Nov,2024 start from S$160.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Piedra de Agua Hotel Boutique Palenque pet-friendly?

Yes, Piedra de Agua Hotel Boutique Palenque allows dogs (limit 1 total) with a maximum weight of up to 12 kg per pet. There's a deposit of MXN 500 per stay and a fee of MXN 500 per pet, per stay. Service animals are exempt from fees.

How much is parking at Piedra de Agua Hotel Boutique Palenque?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Piedra de Agua Hotel Boutique Palenque?

Check-in begins at 3:00 PM. After-hours check-in is not available.

What time is check-out at Piedra de Agua Hotel Boutique Palenque?

Checkout is at noon. Late checkout is available for MXN 200 (subject to availability).

Does Piedra de Agua Hotel Boutique Palenque provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 80 per vehicle applies.

Where is Piedra de Agua Hotel Boutique Palenque located?

Situated in a national park, this spa hotel is within 3 mi (5 km) of El Panchán, Museo de Sitio Palenque and Palenque Archaeological Zone. Museo Del Textil and Misol-Ha Waterfalls are also within 6 mi (10 km).

Piedra de Agua Hotel Boutique Palenque Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 43 out of 107 reviews" "
Rating 8 - Good. 32 out of 107 reviews" "
Rating 6 - Okay. 12 out of 107 reviews" "
Rating 4 - Poor. 9 out of 107 reviews" "
Rating 2 - Terrible. 11 out of 107 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Armando

Stayed 5 nights in Jan 2024

10/10 Excellent

Arnold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like it for been in the jungle and close to the main street that take you to palenque ruins.
Stayed 3 nights in Dec 2023

8/10 Good

Jorge

Stayed 4 nights in Nov 2023

10/10 Excellent

Douglas, London

Liked: Cleanliness
Stayed 2 nights in Jul 2023

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Nesthor

Liked: Cleanliness, staff & service, property conditions & facilities
A great option to stay in Mérida downtown, walkable, great service, friendly staff and cute historical vintage building. Loved it!!
Stayed 1 night in Jul 2023

2/10 Terrible

Xavier

Stayed 1 night in Mar 2023

8/10 Good

Jean-Christian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super nice and the property charming, out of the way, and local.
Stayed 2 nights in Jan 2023

10/10 Excellent

Samanta

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, friendly staff, clean and cozy boutique hotel. Would def go back again

10/10 Excellent

lenia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal amable y servicial, atención a los detalles y personalización del servicio

8/10 Good

Marc, Lake Country

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jan 2022

10/10 Excellent

VERONICA

Liked: Staff & service, property conditions & facilities
Lugar mágico
Lugar increíble, lleno de detalles. Estaría padrísimo que tuviera un restaurante de comida típica para ya no salir.
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Noisy.
Stayed 2 nights in Apr 2021

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
very simple, no varm water at the washbasin, air conditioning only on high level, no button to swith off the light next to the bed, no varm water at all the second morning - very, very expensive for what it is postiv: nice ambience in the jungle
Stayed 2 nights in Mar 2021

8/10 Good

Verified traveller

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet. And dog friendly. Nice pool and gardens.
Stayed 1 night in Mar 2021

4/10 Poor

Miguel Eduardo

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Jose a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Excellent service and perfect location
Stayed 1 night in Jan 2021

2/10 Terrible

xiao

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived there, they didn’t even have our reservation. The room condition was horribly dirty, the coffee pot even worse. There was fungus in there. When they finally found our reservation which already passed 1 hour, we found that the tariff was almost double thru Expedia. We had a horrible stay there and we were totally disappointed with Expedia as well.
Stayed 1 night in Oct 2020

10/10 Excellent

Maarten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal spot to relax
very friendly staff, clean room and in general a very relaxed/zen atmosphere.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness
Good but needs a attention to details for price.
The hotel is small with individual casitas. The casitas are large, bed and bathroom a very good size and large terrace. The hotel is in the "jungle" so very little light gets in. Our room was damp with no way to air it out. The terrace could have been lovely to spend time on - however the built in "bath" did not look inviting - rusty chain and many leaves. The built in concrete couch did not have a cushion so very difficult to sit on - note - some other casitas had cushions - the hotel was not full - perhaps someone should have noticed. General impression - the hotel could be very good with a little more attention from the staff.
Stayed 2 nights in Jan 2020

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I highly recommend this hotel. Great and accommodating staff, nice and clean rooms, and a beautiful property.
Stayed 4 nights in Dec 2019

8/10 Good

Patti, Tulum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to unwind! We Will definitely be back, love the pool and the quietness of the rooms!
Stayed 1 night in Jul 2019

8/10 Good

Samuel

Liked: Cleanliness, staff & service, room comfort
Semana Santa Stay
We stayed at the hotel for a long holiday weekend to enjoy the Palenque ruins the nearby area. The hotel was well located, stylishly designed, and had excellent customer service throughout our stay. The only drawbacks were lack of air conditioning, wifi only in the lobby, and the lack of a restaurant.
Stayed 3 nights in Apr 2019