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Hotel Misión Palenque

4.0 star property
Family-friendly hotel with full-service spa and free valet parking

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Misión Palenque

Front of property – evening/night
Outdoor pool
Terrace/patio
Lobby sitting area
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Pool
    Pool
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Parking included
    Parking included

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room (Dog Friendly)

Down duvets, pillow-top beds, in-room safe, individually decorated

Room (Dog Friendly)

Highlights

Individually decorated
Air conditioning
LED TV
Down duvet
Pillow-top bed
Private bathroom
Free bottled water
Cable channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Living area

Junior Suite, 1 King Bed

Highlights

Individually decorated
Air conditioning
LED TV
Down duvet
Pillow-top bed
Private bathroom
Free bottled water
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Preferencial)

Down duvets, pillow-top beds, in-room safe, individually decorated

Standard Room, 1 King Bed (Preferencial)

Highlights

Individually decorated
Air conditioning
LED TV
Down duvet
Pillow-top bed
Private bathroom
Free bottled water
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Preferencial)

Down duvets, pillow-top beds, in-room safe, individually decorated

Room, 2 Double Beds (Preferencial)

Highlights

Individually decorated
Air conditioning
LED TV
Down duvet
Pillow-top bed
Private bathroom
Free bottled water
Cable channels
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Periférico Oriente s/n, Palenque, CHIS, 29960

What's nearby

  • Museo Del Textil - 10 min walk
  • El Panchán - 2 min drive
  • Aluxes Eco Park - 7 min drive
  • Palenque National Park - 9 min drive
  • Palenque Archaeological Zone - 12 min drive

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 12 min drive

Restaurants

  • ‪Asadero el Amigo - ‬11 min walk
  • ‪Café de Yara - ‬14 min walk
  • ‪La Terraza - ‬14 min walk
  • ‪Restaurante Xkatsime - ‬11 min walk
  • ‪El Marino - ‬10 min walk

About this property

Hotel Misión Palenque

Upscale family-friendly hotel in the city centre
You can look forward to a poolside bar, a terrace and a garden at Hotel Misión Palenque. Treat yourself to a Swedish massage at the on-site spa. In addition to a playground and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • Free valet parking, plus self-parking (surcharge)
  • Full breakfast (surcharge), an outdoor tennis court and express check-out
  • Express check-in, concierge services and a lift
Room features
All 208 individually decorated rooms boast perks such as laptop-compatible safes and air conditioning, in addition to amenities such as free WiFi and free bottled water.
More conveniences in all rooms include:
  • Pillowtop mattresses and down duvets
  • Bathrooms with showers and free toiletries
  • 23-inch LED TVs with cable channels
  • Childcare services, daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site
  • Parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: MXN 150 for adults and MXN 150 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Family friendly

  • Children's pool
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 23-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 400 per pet, per day
Welcoming dogs only
1 total (up to 15 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately MXN 150 for adults and from MXN 150 for children
  • Pet fee: MXN 400 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Mision Hotel Palenque
Mision Palenque
Mision Palenque Hotel Palenque
Palenque Mision Hotel
Mision Palenque Hotel
Hotel Mision Palenque
Mision Palenque
Hotel Misión Palenque Hotel
Hotel Misión Palenque Palenque
Hotel Misión Palenque Hotel Palenque

Frequently asked questions

Does Hotel Misión Palenque have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Misión Palenque pet-friendly?

Yes, Hotel Misión Palenque allows dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of MXN 400 per pet, per day.

How much is parking at Hotel Misión Palenque?

Valet parking is free at this property.

What time is check-in at Hotel Misión Palenque?

Check-in start time: 3 PM; check-in end time: 6 PM.

What time is check-out at Hotel Misión Palenque?

Checkout is at noon.

Where is Hotel Misión Palenque located?

This family-friendly hotel is located in the city centre, within 1 mi (2 km) of Museo Del Textil and El Panchán. Palenque Archaeological Zone and Palenque National Park are also within 6 miles (10 km).

Hotel Misión Palenque Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 202 out of 539 reviews" "
Rating 8 - Good. 232 out of 539 reviews" "
Rating 6 - Okay. 69 out of 539 reviews" "
Rating 4 - Poor. 23 out of 539 reviews" "
Rating 2 - Terrible. 13 out of 539 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

ROBERTO

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was very helpfull and kind
Stayed 3 nights in Mar 2024

8/10 Good

Friederich

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Awesome grounds but beds need upgrading
The location of this hotel is great, as well as the grounds! Rooms are large and well appointed except for the beds...the mattress need to be upgraded. They are hard and feel old tech...providing low quality rest. Although we had superb service in our room, other rooms in our group did not...of course we where there during the week after x-mas and the hotel was packed...this caused customer service to suffer specially at restaurant and bar. Overall we would return and recommend this hotel when you visit Palenque!
Stayed 3 nights in Dec 2021

6/10 Okay

Pedro

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Malisimo el trato en recepción, una señorita en reservaciones. Además muy caro para lo que se ofrece.
Stayed 3 nights in Dec 2021

4/10 Poor

maria elena

Stayed 1 night in Sep 2021

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is nice and near from downtown
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant food was nosotros great small portions,
Stayed 5 nights in Apr 2021

10/10 Excellent

mayra

Travelled with family
Liked: Cleanliness, staff & service
great atmosphere!
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the monkeys howling in the trees outside the hotel...at 6AM. :-)
Stayed 2 nights in Feb 2021

10/10 Excellent

Verónica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad internet
Everything das cool. Ckeck Inn was quick. Internet was very bad
Stayed 2 nights in Jan 2021

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like evrething the people, clean, ansdbso confortable
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
AC was too loud and temperature didn’t stay on. Also, we were walking up at 2 AM in the morning but I love monkey noise
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The room was nice, spacious, and clean. The road coming in to the hotel was atrocious. I mean if your charging that much for a hotel stay then at least fix your damn roads leading up to the place. Also the front desk staff was very rude and unwelcoming. I had better service from the bartender and that is just sad.
Stayed 1 night in Jan 2020

10/10 Excellent

Fenia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Un General very good
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness
Hotel Mision Palenque
We used it as our base for traveling in Chiapas and Tabasco...very nice room and pool...the restaurant was great and the servers were very professional, especially Xavier! Highly recommended!!
Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out of town. A great place to relax after mmany days on the road
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After visiting the ruins I liked the spacious grounds and the proximity to town, we had to walk about 5 blocks to get to the main plaza. The pool area was nice and my daughter and I enjoyed lounging in the hammocks listening to the howler monkeys in the surrounding jungle. We did a temescal which was an interesting experience. The menu had a good selection, I chose to try some of the traditional Chiapas dishes. The staff was helpful and my daughter had a chance to practice her Spanish.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean comfortable 👌
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Stayed 2 nights in Nov 2019

10/10 Excellent

Sergio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice property. Far from the restaurant area. Reception did not speak English.
Stayed 1 night in Nov 2019