Palagonia Holiday Rentals

"We couldn't fault our stay—everything was excellent from start to finish. Check-in was quick and efficient, with Erika being especially friendly and helpful, which made us feel very welcome. Our room was clean and spacious, providing a comfortable base for our visit. When we went to reception to book a table at the hotel restaurant for dinner and breakfast, Rita greeted us with a cheerful and helpful attitude, adding to the positive experience. The rooftop restaurant is a highlight not to be missed. The food at dinner and breakfast was delicious breakfast with many Sicilian treats, and the view of Mount Etna made it truly memorable. Highly recommended!"

"Fantastic staff lovely place"

"Very comfortable and centrally located."

"A good stay. Hotel is really close to the main train station, which is welcome after a long trip. Check in was efficient & friendly. Room wasn't the biggest but was spotlessly clean. The bathroom was actually quite large, again very clean. Shower was double sized and had great water pressure. Air con was good & powerful. There was an outside sitting area (shared) which was really nice. Breakfast was included in the rate, which I was surprised at because the rate was such good value. It was a buffet style and the seating areas for eating were really nice. The coffee was made for you, fresh - a nice touch. The area it was in was a bit sketchy, to be honest. It was totally fine if you were coming from the train station, but I then went out to find a bar and went further on in the same direction. It wasn't great, so I bought a couple of beers to go and went back to the room. Also, the hotel didn't have a bottle owner.....bear that in mind. It's essentially an "old fashioned" hotel. Cleaners, reception, decor, breakfast service. All very welcome when lots of hotels say they're "coming up with innovative solutions" when in fact they're just cost cutting. This place isn't that. I would definitely stay there again though. The value, the outside areas and the good standard of cleanliness makes it an easy decision."

"It was exactly what we were sold "

"Lovely property and safe"

"We arrived very early before check-in after an overnight flight. Paula was so kind and let us have our room early. She insisted on carrying my suitcase up the stairs although I am capable. The bed & room was comfortable. Breakfast was included and wonderful. I am hoping to stay here again!"

"The apartment was very clean! Well maintained. The service by the staff is perfect. Very responsive, have great recommendations, even help us set up transportation for a few day trips we had planned. Highly recommend! "

"Loved the service, hotel quality, and location."