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The Metcalfe Hotel

4.0 star property
Hotel with a 24-hour front desk, a quick walk to National Arts Centre

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Metcalfe Hotel

Restaurant
Premium bedding, down duvets, pillow-top beds, minibar
Premium bedding, down duvets, pillow-top beds, minibar
Meeting facility
Meeting facility
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk
  • Pet-friendly
The current price is S$242
includes taxes & fees
7 Feb - 8 Feb

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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite, Corner

Premium bedding, down duvets, pillow-top beds, minibar

Suite, Corner

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Down duvet
Premium bedding
Pillow-top bed
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 2 Bedrooms

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Premium bedding
Pillow-top bed
Down duvet
  • 79 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Premium bedding, down duvets, pillow-top beds, minibar

Classic Room, 1 Queen Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Down duvet
Blackout curtains
Pillow-top bed
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

42-inch flat-screen TV with cable channels, TV

Junior Suite

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Down duvet
Premium bedding
Pillow-top bed
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Executive Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Down duvet
Blackout curtains
Pillow-top bed
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (King)

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room (King)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Down duvet
Blackout curtains
Pillow-top bed
  • 52 sq m
  • Sleeps 2
  • 1 Single Murphy Bed

View all photos for Executive Room, 2 Bedrooms

Premium bedding, down duvets, pillow-top beds, minibar

Executive Room, 2 Bedrooms

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Premium bedding
Pillow-top bed
Down duvet
  • 65 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Room, 2 Bedrooms

Premium bedding, down duvets, pillow-top beds, minibar

Superior Room, 2 Bedrooms

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Down duvet
Blackout curtains
Pillow-top bed
  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, minibar

Superior Room, 2 Queen Beds

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Down duvet
Blackout curtains
Pillow-top bed
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Superior Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Down duvet
Blackout curtains
Pillow-top bed
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Atrium)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed (Atrium)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Down duvet
Blackout curtains
Pillow-top bed
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Classic Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Down duvet
Blackout curtains
Pillow-top bed
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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The price is S$194
includes taxes & fees
2 Mar - 3 Mar
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About the area

Map
123 Metcalfe Street, Ottawa, ON, K1P 5L9

What's nearby

  • National Arts Centre - 5 min walk
  • Ottawa City Hall - 7 min walk
  • Parliament Hill - 7 min walk
  • Rideau Centre - 10 min walk
  • Byward Market Square - 14 min walk

Getting around

  • Ottawa Station - 6 min drive
  • Parliament Station - 6 min walk
  • Ottawa International Airport (YOW) - 15 min drive

Restaurants

  • ‪Browns Socialhouse - ‬3 min walk
  • ‪Grill Forty One - ‬3 min walk
  • ‪The Scone Witch - ‬3 min walk
  • ‪Tim Hortons - ‬1 min walk
  • ‪Tim Hortons - ‬3 min walk

About this property

The Metcalfe Hotel

Upscale hotel revitalised in 2022 and located near National Arts Centre
Located close to Confederation Park and Ottawa City Hall, The Metcalfe Hotel provides a hair salon, a library and dry cleaning/laundry services. Be sure to enjoy a meal at Cocotte, the on-site bistro. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Full breakfast (surcharge), valet parking (surcharge) and a banquet hall
  • Luggage storage, a 24-hour front desk and concierge services
  • Multilingual staff, tour/ticket information and 6 meeting rooms
  • Guest reviews speak highly of the dining options, central location and helpful staff
Room features
All 108 rooms feature comforts, such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and bathrobes. Guest reviews highly rate the cleanliness, overall comfort rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses and down duvets
  • Showers, free toiletries and hairdryers
  • 42-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, recycling and free infant beds

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (CAD 47 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 1:00 PM on weekends; CAD 15 to 25 for adults and CAD 10 to 20 for children
  • A restaurant

Restaurants on site

  • Cocotte

Things to do

  • Library

Family friendly

  • Children's games
  • Free cot

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15 to 25.00 for adults and CAD 10.00 to 20.00 for children
  • Valet parking fee: CAD 47 per night
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Metcalfe Hotel Ottawa
Metcalfe Hotel
Metcalfe Ottawa
Ottawa Hotel Indigo
The Metcalfe Hotel Hotel
The Metcalfe Hotel Ottawa
The Metcalfe Hotel Hotel Ottawa

Frequently asked questions

Is The Metcalfe Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 75 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at The Metcalfe Hotel?

As of 1 Feb,2025, prices found for a 1-night stay for 2 adults at The Metcalfe Hotel on 7 Feb,2025 start from S$242.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Metcalfe Hotel?

Valet parking is available for CAD 47 per night.

What time is check-in at The Metcalfe Hotel?

Check-in start time: 4:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Metcalfe Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is The Metcalfe Hotel located?

Located in Downtown Ottawa, this hotel is within a 5-minute walk of Confederation Park and National Arts Centre. Capital Information Kiosk and Sparks Street Mall are also within 10 minutes. Parliament Station is 6 minutes by foot and Rideau Station is 11 minutes.

The Metcalfe Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 742 out of 1004 reviews" "
Rating 8 - Good. 193 out of 1004 reviews" "
Rating 6 - Okay. 38 out of 1004 reviews" "
Rating 4 - Poor. 20 out of 1004 reviews" "
Rating 2 - Terrible. 11 out of 1004 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect getaway- We were delighted with everything the hotel offered Definitely begoin back
Stayed 2 nights in Jan 2025

10/10 Excellent

Joanna

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Cody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very good restaurant in house, excellent room service. For a boutique hotel, small issues like no batteries in the TV remote, and my room location (200) overlooked the loud atrium and was right next to housekeeping (so could be noisy at odd hours).
Stayed 2 nights in Jan 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, very nice rooms.
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and lovely staff. Enjoyed our brunch at Cocette
Stayed 2 nights in Jan 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay again!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Michelle, Brampton

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a renovated YMCA. They kept the character of the original building. We noticed that the onsite restaurant was always full at brunch and dinner. A very good sign.
Stayed 2 nights in Jan 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
If you would like to eat in the restaurant, it is a good idea to make a reservation. We went on a weekend and were unable to get a table.
Stayed 1 night in Jan 2025

10/10 Excellent

Christophe, Barrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good!
Stayed 2 nights in Jan 2025

10/10 Excellent

Thomas, Vancouver

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, nice and chic property. The restaurant was very good.
Stayed 1 night in Jan 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
The Metcalfe is a stunning place. The staff are exceptional, the rooms exquisite and the decor and special touches make it feel magical. The property itself is walkable to so many things, but in the end it was the people behind the counter and the staff of this place that made it one of my favourite places to stay. Ever. And I’ve stayed a lot of places.
Stayed 2 nights in Jan 2025

10/10 Excellent

Clark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very good place to stay
Stayed 3 nights in Jan 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and detail
Stayed 1 night in Jan 2025

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay at the Metcalf hotel. Good location in downtown Ottawa. Great staff . Valet parking was efficient. Cocotte bistro had great French bistro food .
Stayed 2 nights in Dec 2024

6/10 Okay

GUOYAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet parking difficult
Stayed 1 night in Jan 2025

10/10 Excellent

Jongmyung

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really friendly and kind hotel. Location was also perfect.
Stayed 2 nights in Nov 2024

6/10 Okay

Kawthar

Business traveller
Very basic
Stayed 1 night in Dec 2024

4/10 Poor

Harmandeep

Stayed 1 night in Jan 2025

10/10 Excellent

Rami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Lise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great overall
Stayed 1 night in Dec 2024

10/10 Excellent

Tara

Stayed 2 nights in Jan 2025

10/10 Excellent

Monique

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Friendly and helpful staff. Great location.
Stayed 1 night in Jan 2025

10/10 Excellent

Alessandro

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Taly at the front desk was excellent! (We checked in on the 2nd at 4pm, believe the women’s name was Taly). She was fantastic so much help, we will be staying here going forward at each Ottawa visit thanks to her!
Stayed 1 night in Jan 2025